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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 323 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers appreciate the remarkable sound quality, Android Auto and Apple CarPlay connectivity, large and clear screen, and user-friendly interface of the 9" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver. They also express satisfaction with the installation process and the fair price of the product. However, some users have concerns about the occasional issues with volume control and glare on the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 323 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headunit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, lots of functions. Good sound adjustability, and sound. Start up could be a little faster. Overall great unit.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit, it's great once you learn how to use it! Can be a little difficult and destruction manual's, not very explanative when it comes to using all the functions of the radio, but it is a great radio once you learn everything.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Amzing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits perfect for my car I love it. I have a kia forte 2017. Although i use bluetooth to connect because usb only works with the cord from my glove department.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is better than original equipment (2018 F150) Beyond that, not really impressed. OE head unit was easier to navigate, and I need to go back and determine why I don’t have AM/FM.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      When you go back to have them look into the AM/FM issue, they should also be able to answer your questions regarding the operation too.
      If needed, contact our Product Support at 1-800-421-1404, select option 1.
      They can walk you through the operation over the phone. PUSATechAnswers

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    New Radio/Apple Car Play Unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My replacement radio unit is only a couple days old and I am very pleased with it. This went into a 2011 F-150 which didn't have car play prior to now. I'm familiar with its workings as I have one in my other vehicle since 2019. I have only 1 small issue with this new unit. If I want SIRI to do something for me I MUST first press the mic button on this radio. In my other vehicle that isn't necessary. I simply say SIRI and it begins doing what I ask it to do.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an excellent condition open box but it still was missing a few screws best buy need to do better with this but over all im not mad it my purchase it works well as it should

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    F250 install

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to update the older system in my 2005 F250. After install the system funtions well and the wireless carplay/auto has had no hiccups whatsoever. Only complaint is the system is a little sluggish but its nothing unbearable for the price point. I would ultimatley recommend this product if youre looking for something modern yet not overly flashy.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pioneer reciever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and works awesome! Easy to use. Highly recommend to others.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer receiver with apple car play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product; Geek squad was efficient and delivered as expected; I would recommend using Best Buy for installation and purchase of these products.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great vehicle upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a touch screen head unit in a vehicle I own, this made it so easy to pretty much control everything in my truck, and had ports to add cameras which is also a nice upgrade in itself. Overall I would buy it again for my next vehicle

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best car play system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love how easily apple car works wirelessly. Sleek design and big bright screen.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Not sure if I could recommend it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was exited about buying this stereo for my suv and it was perfect at the beginning but after a few months, android auto started to not connect automatically to my phone and now I have to do it manually every time I get in the car, I contacted pioneer's customer service and it sucks they didn't solve anything, plus every time I drive certain points of my city it disconnects

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance on the phone connection issue. PUSATechAnswers

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great product and service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and features on product purchased. Installation was also excellent.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy install and the sound is very clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    9" Pioneer Radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 2016 Tacoma. It fits like a factory installation and looks good. Overall, it works well, but, Android Auto can be quirky and difficult to connect to. Sometimes I get messages telling me to park in a safe place and try connecting to Android Auto, and I will be sitting my driveway with the truck in park. I think Pioneer needs to spend more time with the radio making it more user friendly.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time.
      Make sure you keep all the applications and the operating system updated on your Android device.
      If needed, contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer stereo is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Pioneer stereo sounds great and the Apple CarPlay is awesome. Finally able to wirelessly connect and use Apple Music and my Map apps in my 2014 Grand Cherokee. It looks great as well.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy buy-buy User-friendly and great sound Love the size of the screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Ada radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Car stereo is great. Easy to use. Very clear screen. Love my new stereo

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio works great and connects to both my Android and Apple phones

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer upgrade 9inch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer Upgrade for my truck went flawless. As I had used pioneer previously this was easy install. The large 9” screen makes it even better

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

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