Customers are impressed with the BackBeat FIT 350 Wireless Earbud Headphones for their excellent sound quality, comfortable fit, and long battery life. Many users find them perfect for workouts and everyday use, praising their durability and affordable price. While some users have concerns about the microphone quality, the overall positive feedback highlights the headphones' value and reliability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 233 reviews
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Very Impressive
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The instant I removed these from the packaging and easily paired them to my iPhone 7+ i immediately realized this was a good purchase . I own 5 pair of earbud style headphones already , 4 from Apple and an older model Plantronics Backbest BT set , however; this is my first experience with a secure sport fit styled in-ear headphone . I purchased these to enjoy a set that is secure and doesn't want to fall out of my ears every time I move , these fit the bill perfectly !
Let's discuss sound : I have to say these sound very good for a set at this price-point . They deliver a deep , rich , impressive bass while effectively sealing out background noises . The set "speaks to you" by announcing "power on" "Bluetooth matched to phone" etc ...... it's nice to have a set help out to reduce some of the mystery of the operations .
In a nut shell , these are very impressive , I love them !
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 2 out of 5 stars
good sound, but poor quality adhesive
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are easy to use, connect well and give good sound. However, the adhesive used to hold on the rubber control buttons cover is not very strong, and the cover has a tiny flap at the end. Combined, these made the rubber came off my headset, Plantronics replaced it, but it came off on the replacement headset as well. I only wear these at night in bed with background sounds to help me sleep, so they are not being subjected to harsh sweat or other environmental pressures. So overall not worth it if you have dish out $85 for a headset that only lasts 6 months.
No, I would not recommend this to a friend
Brand response from PlantronicsRepresentative
Posted .
Thank you for sharing your honest review on our BackBeat FIT 350. We're deeply sorry to hear about your experience. The life span of the product depends on the usage but on many cases they last for way past their warranty period. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. As you may know, this product counts with a one-year warranty from date of purchase of your original unit. If you still experience the same issue with a third device we may need to consult your case with our Team as it is not common to experience the exact same issue on consecutive units. We will forward your comments to our team for review and consideration. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726.
Rated 1 out of 5 stars
Never mind
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was really excited about this item at the beginning, but I'm so disappointed now.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Fit, Sound quality
Cons mentioned:
Microphone
Rated 4 out of 5 stars
Excellent Sound Quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These earbuds are simply awesome. From the fit to the superb sound quality. Great battery life and awesome durability. I hope the next design points the microphone towards your mouth for better sound transmission. Simply can't go wrong with these earbuds.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Cons mentioned:
Controls
Rated 4 out of 5 stars
Nice sound for price/comfortable fit
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As in the title they deliver very good sound for the price point and are comfortable; both earbuds and cord, and secure when running/hiking/biking. A few drawbacks : battery life between charges leaves a lot to be desired. Maybe 3-6 hours-and there’s no indicator on phone that shows battery status . You have to see it in alerts. There is an audio alert that’s not super helpful “battery charge high, medium or low” but not how much it actually has left time or percentage.Not a deal breaker for most activities. Controls are bulky compared to other units I have used.
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 3 out of 5 stars
Good quality sound, mic not the greateast
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Plantronics and I have had a long relationship. This is my 3rd or 4th product, and I like the quality of this product. This is a 2nd generation edition of earbuds. The treble and bass tones are rich and clear. These earbuds really stay in place; just what I need to be hands-free while conversing. The microphone is where I deduct stars. The position of the mic allows for foreign background noises to be detected and interrupt phone conversations. My primary purpose for this purchase was to use these earbuds for work related conversations while performing other duties. I find these earbuds to be very durable and I am hoping that the mic position improves.
I would recommend this to a friend
Pros mentioned:
Fit, Price, Sound quality
Rated 4 out of 5 stars
Quality headphones at a reasonable price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Headphones fit comfortably around the ear without feeling like they’re going to fall off. Sound quality is really good and noise cancelling feature is above average for a sports headphone. Highly recommend these headphones because of the quality sound they produce, their comfort, and the affordable price.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
So far I'm loving them!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had these for a few weeks, and so far so good.
Sound quality is great! They are great for my workouts! The over the ear hooks along with the in ear wings keep them in place. And no ear pain after 6 hours of constant use.
They easily paired with my Samsung Note 8 and my Dell laptop. And instantly connect as soon as I power them on.
Call quality has been great, though I have been told on one call while I was outside on a windy day that the wind noise over powered my voice. The BackBeat FIT 350 video does indicate that they are intended for indoor use, so I can't really complain much about that one call.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Good and worth the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality is great. Its comfortable and battery is good. The microphone is in an odd spot but if you let it hang in front of your neck it works ok
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 4 out of 5 stars
Good so far
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these to replace another Plantronics set that stopped working shortly after the warranty expired. I was a little unsure about spending money on this product given the experience (and lack of support) for the other item. Thus far, I'm happy with the quality of sound from these headphones...when it first powers up the built-in voice is a little scratchy but the sound once connected is really good. They fit well and stay in my ears whether running, walking, riding or doing yard work. I'm still on the fence about the battery life...sometimes it seems to be pretty short, other times it lasts for 5-6 hours.
I would recommend this to a friend
Pros mentioned:
Comfort, Fit, Price
Rated 4 out of 5 stars
They are very comfortable
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it's very comfortable to workout, they perfecty fit on you ears, good price and its materials are good
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
FINALLY!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've tried at least 4 pairs of bluetooth earbuds over the years with two different iPhones. After the third pair was choppy - music cutting out whenever I moved side to side while cycling - like the previous two pairs, I was ready to give up. My wife bought a slightly more expensive, different design from this brand and was happy with them, so I gambled and gave these a try. And they are absolutely perfect: no cutting out, great fit/comfort, and very good sound (not Bose sound, but darned close). I haven't had them out on a hardcore sweaty ride, but assume they will perform nicely this summer.
I would recommend this to a friend
Pros mentioned:
Battery life, Fit, Sound quality
Rated 4 out of 5 stars
Great headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the way they sound. Clear they fit perfect around my ears. Light in weight.
Battery life is good. I would definitely recommend them to my friends n family
I would recommend this to a friend
Pros mentioned:
Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Best Earbuds EVER!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are, hands down, my favorite pair of earbuds I have ever purchased and used. The fit is amazing and comfortable, battery life is as expected if not longer, and the highs, mids, and lows hit well. I would highly recommend these to anyone who, like myself, likes the over-the-ear design earbuds.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 4 out of 5 stars
Great for working out!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I loved these headphones however the connectivity to iPhone was not so great. A week in just as I was in the middle of my work out, they stopped connecting. Battery was fully charged nothing seemed wrong however it kept saying “headset not connected”. So I was so sad but perhaps if you are an android user you will not have this problem and get to enjoy a serious pair of headphones for the gym. Very comfortable to wear and great sound for the $$. I have 0 complaints while they were connected.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Headset for workout
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound. Comfortable to wear. Easy to connect with your device. Holds a charge for several hours. I can move all over the gym and not lose my connection with my device. The only downside is if you sweat a lot they only last for 6 months or so. I’ve had to purchase 3 replacements in the last 2 years.
I would recommend this to a friend
Pros mentioned:
Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Great Sound
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These I have had almost a year now and they have held up very well. They sound great. I use them for workout and working in the yard and they just keep playing. The clip that holds it to your shirt wont last long, but the ear piece design keeps them in place.
I would recommend this to a friend
Pros mentioned:
Fit
Cons mentioned:
Bass
Rated 4 out of 5 stars
Good sound, light on bass
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These ear buds stay in my ears, which is a big plus since other ear buds have fallen out. The over ear clip is comfortable and keeps the buds in position. I would have rated 5 stars except for the bass doesn't come through as well as other buds. It is there if I cup my hand over my ear.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 4 out of 5 stars
Great for working out
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve gone through several different headphones over the last few years. These are used during long runs, interval training, and weight lifting. They do not shift or move and are comfortable. The sound is good, considering the price point.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Truly waterproof
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked well, stood up to water, and held charge well. I would recommend this product