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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 213 reviews

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90%
would recommend
to a friend

Customers are saying

Customers often highlight the GameCom 788 Gaming Headset's excellent sound quality and comfortable fit. Many appreciate its reasonable price and convenient USB connectivity. While some users mention the bass could be improved, the overall positive feedback points to a well-received product. Additional praise focuses on its lightweight design and compatibility with various gaming systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-213 of 213 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used my Gamecom 780 the other night and I have to say, "This headset is awesome!" It looks heavy but let me tell you that it is so light weight and comfortable. Fits my ears great. And the sound quality is amazing. It's so crisp and clear. You can't get a better headset for this price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headset for some

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've had Astros or something that's better quality and fits more comfortable when you downgrade to this you will hate it my old Astros broke took them to the store and apparently they discontinued Astros so before I had Astros I had the gamecon 780 which was comfortable and sound quality was decent so when I saw the 788 model I thought It would be even better then the 780 but nope ears hurt after having the headset on for about 2 hours but sound quality is still pretty good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound for playing gaming!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't beat this. I mainly play PC games and these puppies sound Great in BF4. Very loud and crisp during gameplay. Way better than Steelseries 9h headset which i spent twice as much and does not even compare to Plantronics 780. They also sound better than Creative Sound Blaster Evo series and is also double the price. These are a no brainer if you don't mind the headsets hurting after awhile. Of course i only had them for a day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this headset as a replacement for my old headset. From being a plantronics headset, it has incredible sound quality. I have not come across any problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Headset for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are probably the best sounding and best built headset in this price range and surpass some of the more expensive SteelSeries and Razer headsets in terms of sound quality. Great Value here. After 4 or more hours of gameplay, my ears do start to get a bit sore from the cups, but I have fairly big ears and a big head so that probably is the cause of the soreness, and I have yet to find a headset that provides more comfort for me than this pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics made a great product here, this headset is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset puts out high quality sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Companies that make the headsets need to try them out for problems such as not being able to wear them for more than an hour. You'd think with the high quality of sound they produce they would be able to get the foam where they sit up against your head would form properly to a persons ears to have enough clearance so they're not on top of the ear at any point of contact creating the problem of ears so sore you can't touch them even after the headset is removed. Again they are a great purchase if you can stand the problem with sore ears after an hour of wearing them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, music sound is great. In game play is incredible, being able to detect where players are at all times. Great headset for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only good for Windows 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was great with Windows 7 everything worked. Once windows 10 came out I sent a email asking if there will be a driver update well sorta you have to manually download and install yourself now. The webpage says "Not included in W10 driver now. But it doesn't matter whether it is in us." it sounds like they don't really care. http://soundingboard.plantronics.com/docs/DOC-7502

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Music sounds awesome, Mic doesnt work good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with the headphones, the sound was amazing, and everything was easy to install. I bought these headphones for YouTube how ever, so that I could record videos. There were some major flaws that made me return them. I use FRAPS to record 1) the mic was crackling and distorted at parts of my recording. 2)when i went to load the file into sony vegas, the avi only had the video part but not the sound part. This did not happen with my last pair of headphones, or with the logtiech usb. For some reason, if i played the avi, the sound of my recording was there, but if i loaded it into sony vegas it did not pick up the audio part of the file. Overall these are good headset for gaming and normal conversation with friends, but if you are buying it for YouTube, find a better mic headset. Youtube channel: PerkulatorTime

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok, but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset looks nice and its overall an ok headset. It is not what I expected for the price. The headset is not noise canceling like it is described. Unless you are listening to music with the volume up, you will hear what is going on around you. The surround sound is not really a great feature. It makes the sound just seem hollow, like if you where hearing whats going on in a empty room with some echo. I found that the sounds is better when the surround is turned off. No equalizer ether to try to adjust base or treble. Also if you plan to wear it for a long time, it will make you ears hurt. Maybe its just how it fits my head, but I find that its not designed well for an over-the-ear headset. I will be returning this headset to Best Buy and will look for something more comfy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset For Music/Games. Good Bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in 3 hours! Annoying to increase volume tho

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have had issues with a Plantronics headset. Their cheaper headsets are far more clear than this one, and with a better microphone. I will be exchanging it today for a Logitech.

    No, I would not recommend this to a friend
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