Customers love the React Soundbar for its exceptional sound quality that fills the room with rich and nuanced audio. The soundbar also boasts easy setup and convenient Alexa integration, allowing users to control the device with their voice. However, some customers have expressed concerns about the remote control's sensitivity and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 84 reviews
Rated 3 out of 5 stars
makes fake sounds
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i donna like soundbars ,, and i had no desire to get one way back when they were first introduced .. but finally got tired of poor voice quality with my bedroom 24" tv and thought that at this time ,, soundbars should be of better quality and manufacturers know how to make soundbar work right ... and then reading a bunch of reviews that praises soundbar ... i got this polk as my very first one ...
and i am not impressed .. i even bought the yamaha yas-109 too for another tv and it is the same .. i decided on the polk and yamaha brands for their long history of being in the speaker business ,, and assume that the $200 price range would give me a clear quality output .. and avoided lower price cheep quality and not going higher price even if quality would be better ....
and besides ,, these soundbars cost more than twice the cost of my tv ,, but what i learned is that soundbar produce fake sound with all the options and you all know what i mean .. the physical positions of the drivers are wrong ,, they point up .. and not at you .. ,, but you may get brands that do aim at you but they are way more expensive .. with more drivers too ..
the use of hdmi-arc and setup ,, network connections and other features all add to complicating the operations and use and more ... and i am going to leave it at that .. you can read other reviewers to get more details ..
but finally i just got a set of powered amped shelf speaker and now enjoy a more natural output .. using the headset output .. and you will get a clearer output as long as the source is good .. if you see my photo ,, i mounted the soundbar on top of my bed to have the speakers point at me .. and it was just used for ordinary tv listening at night before sleeping .. so i may try to sell soundbar or give it away ..
last laugh ,, i noticed every soundbar brand advertises a selling feature is ,, the soundbar will produce clear voice listening .. ha ,, proves my point that tv sound is bad .. and hard to understand ..
No, I would not recommend this to a friend
Pros mentioned:
Sound quality, Value for money
Cons mentioned:
Connectivity
Rated 5 out of 5 stars
Great bar! Even better with sub and SS speakers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely fantastic sound bar! But if you pair it with it's other components, the sub and surround speakers (both optional) then it becomes really close to amazing. Setting up the bar though gave me some minor issues.
In the box you get the bar, power cord, a sleeve with the typical literature, remote with batteries, wall mount hardware (no screws!) and not only an HDMI cable but also an optical one too! Rarely do you see that so it was a nice touch.
Build quality is great. Not gonna be slipping around or rattling in place where you decide to put it. I put mine on my TV stand and while the instruction manual recommends putting the bar as close to the FRONT edge as possible, to me it takes away the aesthetics of it so I placed my near the mid closer to the rear.
Connections are fairly straightforward. A disappointing note on this is that there is no HMDI in from an external source like I see in most sound bars nowadays within the price range (like 2 HDMI IN connections if that makes more sense). It is only from your TVs ARC connection. You can also use the optical connection and even Bluetooth.
Using the Alexa App to set up seems easy at first, but I ran into a problem while on WIFI. The app finds the bar instantly and starts to walk you through the whole set up, but for me, as soon as I made it to the part where you connect to your home's WIFI, it just locks up and never connects. I remedied this by a very simple set. Turned off my device's WIFI and proceeded to setup via Bluetooth instead. Doing that worked and connected the bar flawlessly. So to save you a potential headache, try that 1st.
After setup, I told Alexa to play me some Rock and RHCP started. Thumbs up Alexa for that. You can change bass and treble (voice) levels via the remote or just tell Alexa to do so. Voice commands worked with no hiccups. After pairing the Sub to the bar, music sounded at least 1000x better. The woofer is deep and powerful and not distorted at all.
Movies and games were great. Obviously being far more superior to the TVs speakers. This time I added the rear surround speakers and the sounds became more immersive. Watched a couple of Netflix and Amazon Prime movies. After that, played Xbox Series X and gaming was awesome.
In my opinion, at least get the woofer alongside with this bar at the very least. It just enhances the sound quality soo much. Polk is a great company that has been around for a while and they know their stuff when it comes to speakers and sound devices.
I would recommend this to a friend
Pros mentioned:
Alexa integration, Sound quality
Rated 5 out of 5 stars
Awesome soundbar with great features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Polk Audio React Soundbar gives great quality sound to fill the room with excellent audio!
Design
The Soundbar has the kind of design that's pretty common with a lot of new home speakers. Fabric is stretched over the front, top, and sides. There are lights in the front but you only see them when they light up because they're behind the fabric. I think it looks cool! The top has the normal type of button layout you would expect to find on an Alexa device, with volume up, volume down, mic off, and an action button. I was glad to find an HDMI cable and optical cable in the box. It also comes with a template for wall mounting. Setup is easy using the Alexa app on your phone.
Sound
The sound quality is excellent! Movies, YouTube video's, and different styles of music all sound great. Vocals, stringed instruments, piano, drums, nature sounds, and sci-fi audio all sound real. I listed to a number of types of music, watched some movies and TV shows, and watched YouTube videos. The sound is consistently excellent with clear rich vocals and deep bass. Not only are vocal great but the remote actually has buttons for vocal "up and down". It worked very well to make vocals more pronounced or soften them. There are also modes for different types of content or at listening at night: Night, Music, Sports, and Movie. I like the night mode. It seems to reduce loud noises and background sounds while keeping voice audible. It's helpful for watching a movie while the kids are sleeping upstairs.
Remote
It's a sleek and very functional remote. It's IR, so line-of-sight only, but it works well. Along with the volume up/down buttons there are also up/down buttons for Bass and Voice. At the bottom of the remove there are controls for balance and volume of the rear surround speakers, in case you have those. While they are self explanatory I was surprised by the one for voice and, as I mentioned above, liked the way you can make voice more or less prominent. You will also see controls for the volume of the surround sound and the balance of the surround sound. I like the way the lights on the speaker show where you're at for all these features. Volume up/down goes from 0 at the left and then to the right as you get louder, the way you would expect. All the others start in the middle (default) and then you can increase or decrease from there. I love this because you can play with it and it's easy to get it back to default - so you know you'll have surround at a good level when you're done messing with it for example. The remote also has the following buttons for modes that I mentioned above: Night, Music, Sport, and Movie.
Alexa and Voice Control
Alexa works very well on the React Soundbar. Using Alexa is a requirement because you use the Alexa app to setup and control the Soundbar. Beyond that, you can use Alexa for voice control. I was able to ask Alexa to turn the volume up or down or turn off my Android TV by asking Alexa to "turn off the TV". I was most impressed by the voice calling feature. I could ask Alexa to call someone in my phone. I was impressed how it handled calling my wife's phone. Sure it will call any phone but my wife and my aunt have the same name. It actually was smart enough to ask me who I wanted to call. Most times I've had voice assistants seemingly just pick one and call. It gave me the last four digits of the number's and asked me which one I wanted to call. It was quick, easy, and accurate! Once the call is made sound quality is excellent and with the the mics built in the soundbar for Alexa it picks up voice great and you can hear the person on the other end through the speakers perfectly. It's a great way to do a speakerphone call!
I would recommend this to a friend
Brand response from Polk Audio
Posted .
Thank you for taking the time to provide us with such an amazing review! A positive customer experience is our number one goal. Curious if you are planning on adding the React wireless subwoofer and the SR2 wireless rears at some point? Happy listening!
Pros mentioned:
Easy setup
Cons mentioned:
Remote control
Rated 4 out of 5 stars
Good soundbar, poor Alexa integration
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As the title says, my experience with the soundbar, subwoofer, and speakers has been good but the Alexa integration is poor.
I have a Sony TV and just the soundbar compared to the TV makes the audio much better, when you add the subwoofer and speakers that are all wireless you get really nice sound with a simple setup. You just plug everything in, press a few buttons and you're up and running with surround sound that sounds great.
Getting Alexa setup wasn't too hard either, as I have a few of them so I just opened the app and it found the polk. Nice thing is that you actually control the soundbar all through Alexa, so no extra app is needed, although that control is limited. The next part that's lacking is the control of the TV if you don't already have a firestick or fire tv. If you tell the soundbar "Alexa, turn off TV" it won't do anything even though its connected through the HDMI to the TV. I wish that they would have just gone ahead and built Fire TV stick into the soundbar since without it you essentially have an echo dot that's bigger and since the fire cube I have has a mic on it the soundbar is just repetitive and many times doesn't do what you want since you need to talk to the Fire TV.
While its nice not needing another app, the controls are also limited. You have volume, bass and surround sound volume. I actually like this, but previous systems have given more control so just something to be aware of.
Overall, its a decent soundbar but it really doesn't need the Alexa built into it as its not very useful.
No, I would not recommend this to a friend
Brand response from Polk Audio
Posted .
Thank you for sharing and providing positive feedback. We are thrilled to hear you are enjoying the full experience of the React sound bar, React wireless sub, and SR2 wireless rear speakers. Suggestion on your TV control ability, a Harmony elite remote with HUB works with Alexa. Once programmed, can receive a voice command and will send an IR signal powering on or off the TV. If we can be of any further assistance, please do not hesitate to reach out. Polk Customer Service Phone: 800-377-7655
Pros mentioned:
Sound quality
Cons mentioned:
5ghz band
Rated 4 out of 5 stars
Great Sound Once You're Setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Watching movies and listening to music through this device did provide high-end quality sound. I did recognize a distinction in audio when toggling through the different modes. Unfortunately, setup with Alexa was long and troublesome. I kept receiving error messages when trying to find the device and issues when attempting to connect with my wireless network. I solved the problems by connecting to the Polk Audio React Sound Bar via Bluetooth first and then entering setup mode within the Alexa app. This may require a factory reset if the device is unrecognizable during initial setup. Owners should also be aware that this device works best on the 5Ghz band instead of the 2.4Ghz. This may pose as an issue given that 5Ghz should be reserved for critical devices such as laptops. desktops, and gaming consoles. Once you conquer the issues then it's truly smooth sailing. The sound bar worked flawlessly in recognizing my voice when initiating Alexa commands and response time was great. In summary, this product should be a great fit for your home.
Cons:
- Initial Alexa Setup was buggy
- Works best with the 5Ghz band which causes undesired network congestion
Pros:
- Sound surround sound
- Premium build quality
- Great response time when using remote and Alexa commands
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Incredible Sound
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This soundbar packs a punch with the subwoofer. I hadn’t used a soundbar in about 10 years because of how awful the sound used to be. This provides you the ability to adjust bass, treble, and voice directly on the remote. I love the Alexa capability. It is a little slower at times to recognize the “Alexa” phrase than my Echo devices, but it’s quite functional. I use Apple Music as well on this and it works great. You need to make sure the skill is added in the Alexa app. WiFi was what took the longest ~5 min setup. Otherwise it worked immediately out of the box. I don’t have a TV with ARC yet so I can’t comment on it, but I’ll update when I have one.
Sound wise this setup will set off some car alarms at 50%. I’ve never needed it above 50% because it’s quite immersive. Watching movies and listening to music has significantly improved my media consumption. I never thought it would be this good but I’m pleasantly surprised.
I would recommend this to a friend
Brand response from Polk Audio
Posted .
Soundbars have come along way in ten years. Thank you for the wonderful review. We are thrilled to be a part of your musical listening experience.
Cons mentioned:
Compatibility, Lag in sound
Rated 4 out of 5 stars
Polk works with LG TV but not my Sony 900F series
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this after visiting a Best Buy store. I was looking for a sound bar to improve the sound of my Sony 900 F series TV (TV purchased late 2018). An employee did a demo of the Sony sound bar and similar priced Polk sound bar. So eventually I bought the Polk because there was a noticeably better sound. When the Polk React went on sale, I bought the whole package including surround speakers and subwoofer.
Anyway, great sound - my opinion. Huge improvement over TV speakers, obviously.
Downside: Once I had the Polk Audio - React system connected, I had trouble turning on the SONY TV. Every time. The light goes on signaling the TV power has been turned on. The sound bar turns on. But the TV doesn't actually turn on. So I jump through hoops to get the TV to turn on (I seriously can't keep track of the buttons I push to get the TV on, like right after pressing power, I think I had to press the netflix button and this didn't work every time).
Then there is another issue. If I pause a program and resume a minute or more later, there is a significant lag in the sound (from the sound bar) coming back on. I'm not the best at figuring out electronics...this was annoying.
I was going to return the POLK system. But I also had plans to buy a second TV and decided to buy an LG TV. Once the LG was delivered, I hooked up the POLK sound bar to LG and went through set up. There is NO issue with turning the TV on; Polk sound bar comes on when the TV comes on. And there is NO lag in the volume coming back on after a program has been on pause with the LG TV.
SO. There seems to be a compatibility issue with POLK and the SONY 900F series TV that I have. Has anyone else experienced this? Is there a way to make these two work together? I followed connection directions for both TVs. One works. the other doesn't so I don't think it's operator error, lol.
I would recommend this to a friend
Pros mentioned:
Easy setup, Sound quality
Rated 4 out of 5 stars
Full surround sound in a one simple package!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As many of the reviews I read prior to purchasing this sound bar stated, the Polk React is truly a full surround sound in one package. Extremely deep bass, crisp highs and an extremely user friendly interface and setup process. The only complaint I have is that I purchased the speaker with Alexa built in to correct an issue I was having with my previous sound bar but the problem persisted. That issue is that I have tried multiple different brands and setup configurations, but no matter what I cannot get the sound bar and my Amazon Echo devices to sync up correctly for surround sound and multi-room listening. There is always a slight delay between the two that is absolutely infuriating. Other than that, Polk makes a very high quality product and this item is no exception.
I would recommend this to a friend
Pros mentioned:
Easy setup, Sound quality
Rated 5 out of 5 stars
Excellent audio
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This sound bar is great! Compared to the Sonos Beam, the sound quality is as good or better. Setup was easy as well, and it’s a great looking speaker. The only negative is that there is no support for Apple Music through Alexa - instead I have to use Apple Music over Bluetooth which doesn’t help with multi-room music between this and my other Echo devices. I did submit a feature request to Polk about that, so hopefully they implement that in a future update. Overall, I’m very happy with this purchase and plan to add the sub and surrounds in the future.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Remote control
Rated 5 out of 5 stars
Polk Soundbar Gees
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This soundbar is a beautiful thing. It has a deep rich sound that fill the room with a nuanced and balanced output. Only complaint the volume on the remote is a little sensitive.
I would recommend this to a friend
Brand response from Polk Audio
Posted .
Hello,
Thank you for this feedback, we are happy you are enjoying the system overall. If you ever find yourself needing support, please call us at 800-377-7655 (Product Support)
Pros mentioned:
Alexa integration, Easy setup, Sound quality
Rated 5 out of 5 stars
My first Polk Audio purchase.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up and great sound. Alexa is awesome. Waiting on my Subwoofer and rear speakers to arrive.
I would recommend this to a friend
Pros mentioned:
Design, Sound quality
Rated 4 out of 5 stars
Good sound
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This sound bar is actually really good. It sounds clear and it’s loud when you maximize it along with some of its features without all the other small Bluetooth speakers. I would recommend for anyone looking for a good sounding sound bar. It also looks really nice
I would recommend this to a friend
Pros mentioned:
Alexa integration, Sound quality
Rated 5 out of 5 stars
Great soundbar
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted a soundbar with alexa integration, compared to both sonos and bose, this soundbar is a steal. Great sound even with out the additional sub, alexa works well, and love the look of it.
I would recommend this to a friend
Brand response from Polk Audio
Posted .
Hello Matty, thank you for the kind words. We are happy to hear that you are enjoying your new sound bar. Happy listening!
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Good Speaker with Poor Alexa Integration
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to use as a low-profile speaker for music in our sitting room. I thought the built-in Alexa would make it easy to stream music from my Amazon Music account simply by using voice commands. Alexa works fine-when the soundbar can maintain the internet connection. The Wi-Fi signal in the sitting room is strong, but the soundbar has trouble maintaining the connection. This, of course, leads to confusion on the part of Alexa and means I have to manually connect it back to Wi-Fi.
As far as sound quality goes, it is really good. Perfect for my application.
I would recommend this to a friend
Pros mentioned:
Alexa integration, Sound quality
Rated 5 out of 5 stars
Good Choice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't had this very long, but I like the sound and Alexa
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Remote control
Rated 4 out of 5 stars
Not what I dreamed of but I am keeping it.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds good, wish it had a better remote. Good price helped a lot.
I would recommend this to a friend
Pros mentioned:
Easy setup, Sound quality
Rated 5 out of 5 stars
Polk React Sound Bar
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a Polk React sound bar and just set it up. The process was easy and was completed in short time. The bar sounds great compared to my TV speakers. The 1 and 3 year warranty was also attractive.
I would recommend this to a friend
Pros mentioned:
Easy setup, Sound quality
Rated 5 out of 5 stars
Great
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was really simple to setup and get working. Had no issues getting Alexa to work on the soundbar. Sound quality is great and looks good in my lounge setup.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
maybe not best bang for the buck
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good sound system, alexa works great. Bass is basic for a soundbar. there are better options for around the same price
Looks really good and all features are as listed
I would recommend this to a friend
Brand response from Polk Audio
Posted .
Hello, thank you for that feedback. We do appreciate that. The React soundbar can also have a React Subwoofer added to the system for more bass as well as having a bass adjustment on the remote itself that can help boost the bass in the soundbar itself. The React subwoofer may be what you are looking for if you want increased bass in the system.
Pros mentioned:
Sound quality
Cons mentioned:
Compatibility
Rated 3 out of 5 stars
Polk sound bar
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the sound when playing on the tv but when I switch to my streaming device it would not work at all, i returned it
No, I would not recommend this to a friend
Brand response from Polk Audio
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We want to apologize for the negative experience you had with the soundbar. Please do not hesitate to reach out if we can assist in the future. Polk Customer Service Phone: 800-377-7655