Customers find value in the cold water, easy-to-use bottom loading feature, and affordable price of the Bottom-Loading Bottled Water Dispenser. Many customers mentioned that the cold water is refreshing and the bottom loading feature makes it convenient to replace water bottles. Some customers also appreciate the temperature control feature that allows them to choose between hot and cold water. However, a few customers complained about the noise level and defective units.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 280 reviews
Pros mentioned:
Water temperature
Rated 5 out of 5 stars
Really good product but
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is a good water dispenser I drink a lot more water because before I was only drinking water bottles and now a 5 gallons bottle takes me a week to drink it and cheaper that be buying packages of 24 or 40 bottles
This review is from Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Easy to use.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought this one came with an LED light for use at night but I guess that is only on certain models.
It has too switches on the back: one for heat and the other for cooling. So you do have the option to dispense room temperature water if you like.
It has an indicator light for when the 5 gallon bottle becomes empty.
I'm disappointed that the "straw connector" does not set completely on the "Primo type" bottles so there is always a little watter left at the bottom.
I cannot fit a 20oz bottle onto the shelf but regular 16oz bottles fit.
Overall it works great. Saves room in the fridge without having water bottles and saves money.
I would recommend this to a friend
Pros mentioned:
Water temperature
Rated 5 out of 5 stars
Very good product
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
At first I was upset because the machine was not dispensing water, then I checked YouTube and was an easy fix took me less than 5 minutes, apparently happened when they were transporting the item a hose was loose however is 3 minutes for you to take the top part (regular screw driver ) clicking back the hose, after that everything was perfect, this machine works like a champion, I noticed that even businesses are using it. Take no time to cold the water and you can make tea with the hot water option. Check YouTube is this happening to you do not return this item, this a very good product made in China but good
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Gift
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as a wedding gift for my brother and sister-in-law. My sister-in-law is a very small girl and she can reload this with ease. They have not had any complaints.
This review is from Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
User friendly
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product was shipped and arrived pretty quick once my order was placed. I love that it’s bottom loading and easy to use.
This review is from Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
I would recommend this to a friend
Pros mentioned:
Water temperature
Rated 5 out of 5 stars
works perfect
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
love the cool function for perfect temperature water.
This review is from Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
I would recommend this to a friend
Pros mentioned:
Water temperature
Rated 5 out of 5 stars
love it!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the most amazing water thingamagi! The hot water is really hot and the cold is really cold! Buy one!
This review is from Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
I would recommend this to a friend
Pros mentioned:
Water temperature
Rated 5 out of 5 stars
Perfect!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Florida had the worst water in the world and this has saved us all. It has hot, room, and extra cold and a night light. It’s pretty quiet unless you’re putting in a new bottle but it doesn’t bother me at all. I love it so much!
This review is from Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
I would recommend this to a friend
Brand response from PrimoWaterCustomerService
Posted .
Thank you for the gushing support. It's customers like you that make us love what we do!
Rated 5 out of 5 stars
Awesome Water Dispenser
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I did quite a bit of reading looking for a quality water dispenser and this one has to be one of the better one's i have seen on the internet and the ability to price match another store with also having the warranty is nice. I have saved so much on not having to buy bottled water anymore since having this and its nice to be able to get hot water with a flick of a switch.
I would recommend this to a friend
Pros mentioned:
Ease of use, Water temperature
Rated 5 out of 5 stars
Fantastic purchase
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful, no tank on top. Cool, cold or hot water. Lots of bells and whistles but hidden. LOVE the tank on bottom, hidden. Takes about ten secs to slide a 5 gal tank on bottom compartment and snap on cap. No lifting. Couldn't be happier with this purchase..really an investment in our health.
I would recommend this to a friend
Pros mentioned:
Water temperature
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Pretty good, just dont like noise
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine is pretty good. It gives perfect temperatures, its very hot, very cold, and room temperature. Only thing I dont like is the loud noise it makes when it soaks up water. Other than that, no issues.
This review is from Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Office use
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have this in my office & it’s been good to me. The one negative thing is that the hot water option doesn’t work, not right away at least. I use it mostly for cold, none the less.
I would recommend this to a friend
Brand response from PrimoWaterCustomerService
Posted .
Good Afternoon,
Thank you for taking the time to share your positive experience with us and for your loyalty to the Primo brand.
We'd love to help you find a solution to this issue. Let’s try to get you fixed up!
If you have not tried it, turn off switches on the back and unplug your machine. While the machine is turned off and unplugged, dispense about 4 cups of water from the hot dispenser. Then, plug the machine back on and turn on only the red switch. Allow 15 minutes for the unit to heat the water before checking the temperature.
If this does not fix the issue, please email us at [email protected], or contact us at (844) 237-7466, our Customer Care Agents are available Monday through Friday 8:00 a.m. – 9:00 p.m. EST and Saturday 9:00 a.m. – 6:00 p.m. EST.
Best Regards,
José R.
Pros mentioned:
Ease of use
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Loud but love it
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Totally love this water dispenser because it's easy to use and a water bottle fits under the spout. It's louder than my fridge and that's a huge surprise but I still would have bought it even if I knew it was loud.
This review is from Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
I would recommend this to a friend
Pros mentioned:
Ease of use, Water temperature
Rated 5 out of 5 stars
Great water dispenser for the the house.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very satisfied with this purchase.
The water is cold, the way I like for it to be.
Bottles of water are easy to install and dispense.
I would recommend this to a friend
Pros mentioned:
Appearance, Ease of use
Rated 5 out of 5 stars
Great product
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great water dispenser. Looks great. Easy to use and operate
This review is from Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
I would recommend this to a friend
Pros mentioned:
Ease of use, Water temperature
Rated 5 out of 5 stars
Great buy
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this machine, easy to load. I like how the bottle is hidden, looks very nice in my home. Water is always hot or cold and ready.
This review is from Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
I would recommend this to a friend
Pros mentioned:
Ease of use, Water temperature
Rated 5 out of 5 stars
Great water dispensery
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Water is cold happy with my product
My kids very happy with it they drink more water now than before easy to use
I would recommend this to a friend
Brand response from PrimoWaterCustomerService
Posted .
Thank you for the kind words! We are so glad you are happy with your new Primo dispenser. It means a lot to us to hear from customers, like yourself!
Pros mentioned:
Ease of use, Water temperature
Rated 5 out of 5 stars
Amazing water dispenser
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This a great water dispenser and has a cold and hot water option and the ease of putting the water gallon on the bottom.
I would recommend this to a friend
Brand response from PrimoWaterCustomerService
Posted .
We are happy to hear about your good experience! Thanks for sharing :)
Rated 5 out of 5 stars
Money Saver!
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An excellent bottom water dispenser. I have watched some review videos on which one should I buy. I did not get disappointment with Primo Water. Really easy to install, and it isn't that big to take a lot of space. I should have done this long time ago finally no more recycle bottles of water all over the house. I am totally recommend this bottom water to anyone wants to save money on water 10-out-10.
This review is from Primo Water - Bottom-Loading Bottled Water Dispenser - Black/Stainless-Steel
I would recommend this to a friend
Brand response from PrimoWaterCustomerService
Posted .
Good Morning, Thank you for your kind words. We are very glad to hear that you are happy with your Primo water dispenser. Best Regards, José R.
Pros mentioned:
Ease of use, Water temperature
Rated 5 out of 5 stars
Hassle-free Water Dispenser
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its very nice water dispenser. Very hot and very cold water indeed! Water gallons can be installed easily without lifting.