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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 328 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers regard the Carbon T7 Smart Treadmill as user-friendly, praising its intuitive interface and easy-to-use features. The iFIT membership is also highly valued, with many customers expressing their satisfaction with the diverse workout options and professional trainers. While some customers find the treadmill heavy to move and have concerns about its durability, many find the price reasonable and appreciate the large, high-definition touchscreen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 328 reviews
  • Pros mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    Broken twice in 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Bought in May 2021 and it was great. February of 2023 it broke and I had it pay about $500 to have it fixed - which was a nightmare and took over a month. Now it’s October 2023 and the same part is broken again and apparently not under warranty. Not to mention that ifit tripled my membership fee out of nowhere. Don’t buy ifit or proform, both are an absolute nightmare.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this Treadmill for the past 3 weeks. I had no complaints so far. I'll have to wait until I start jogging on the fastest setting to check if the stability remains the same. I wasn't able to use the membership that came included with the machine. I didn't want to add my credit card information to it. I mainly bought it since I didn't want to go to the gym and get sick with covid. I do find that I have to be careful when jogging on where my hands are moving since I can hit the panel by accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a excellent treadmill. Took a little time to assemble but not difficult. Easy to operate and the cushioned base is a nice feature. Delivery was timely and they carried it right in the house for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ifit

    Rated 5 out of 5 stars

    Great Treadmill

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Treadmill! It only took us about an hour to set up. iFit is amazing! It’s very easy to use and is well put together. You can choose manual mode if you don’t want to use iFit. I am very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Noises

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this treadmill for almost a year now. The first 5 months I used it everyday for around an hour every morning. The past 6 months my basment/home gym have been under construction so i havent used it lately. However, towards the end of the first 5 month period, the treadmill makes some pretty odd creaks and noises when the treadmill inclines and declines during an iFIT workout. Having a tech come out to check it out soon. Other than that, i enjoy the machine.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Kpre

      We are glad to hear that you are enjoying your Carbon T7 Treadmill, although we are sorry to hear that you have been experiencing noises from the unit during the include and decline. It is uncommon for this to happen after only five months of use. We look forward to the technician getting your machine working as it is designed to again without noises.

      Feel free to reach out to us if you have any questions. You can call us at (833) 680-4348 or email us at [email protected].

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Cons mentioned:
    Belt

    Rated 3 out of 5 stars

    Good unit, not so durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great unit… while it was working. I may have gotten a lemon of a unit. I bought the unit in Jan 2021 Amd after just a couple months of use it developed a loud squeeking nosie while i was running, I had to get the roller replaced. It is now March 2022 a little over a year the belt developed a tear. Good thing i purchased the protection plan, for these types of things. BB was able to give me an exchange for someting otter unit and i had to pay the differnce. Crossing my finger i have a better experience with it than with the last one

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Nope

      We are sorry to hear that the unit you received did not last as long as expected and needed repairs, but are glad you have received a replacement unit.

      If you ever need assistance with repairs or replacement for one of our units, contact us via the information in your user manual or email [email protected].

      Thanks - ProForm IconHealthandFitness

  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice. Decent size screen. People complaining about the load up time, just leave it on… screen goes to sleep and doesn’t pull a lot of power. Nice incline setting. I like it.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Wrong key, cant even use it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembling the top was a nightmare but I've dealt with difficult assembly's before. However finding that the safety key doesn't fit in the slot and I cant even use the thing. The key in all the photos sits flush in the power slot but my key has two metal prongs sticking out of the bottom with no where to insert it. This machine is just dead weight right now and I want the correct key.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Raging057


      We are sorry that you found the treadmill assembly to be more difficult than expected. We usually suggest people set aside a few hours and have a friend or two help them assemble the machine to make the job easier.

      Let's get you the correct key for your machine.

      For more assistance, please email us at [email protected] with Case ID #1-R102503 in the email's subject line. Please include your order number, model number, and any other information about your purchase in the email so we can find your account details as quickly as possible.

      Thanks! - ProForm IconHealthandFitness

  • Pros mentioned:
    Ifit, Quality

    Rated 5 out of 5 stars

    COULDN'T BE HAPPIER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my new treadmill. It is sturdy and feels like the treadmills at the gym. I LOVE the (1 year free) iFit that comes with it. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    T7 treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, great price for budget. Arm rest are tricky since it doesn't align right when you put it together. Tablet takes a min to boot up and get going. Other than that what can i say? it does what its suppose to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Treadmill for the Price/Features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I was replacing a 22 Year Old Proform, so I was confident in buying another one. This Treadmill has everything we needed/wanted: Large 20x55" footbed (my previous was 16x45" so this was a great change), Powerful motor, Quick keys for changing incline and speed (I use this with the Peloton App, so quick change is key), Fan, powerful speakers (my only complaint here is that the speakers do not connect via Bluetooth - but I bought a $7 amazon cord to connect to my Ipad and it works great and is LOUD), and a nice display - I don't Use iFIT (yet) and the display has the key stats. My Garmin also auto-connects to display heartrate. There are some complaints about assembly. I am handy guy had no issues - Yes, when you attach the console to the frame - the screws don't easily line up - pro tip is to make sure both posts are loose and only screw in each of the 4 screws a little at first - once all in, tighten. Love the unit and recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Runs quiet, You really can not roll it like photos show, its heavy and how it has to be pulled or pushed makes it difficult for anyone 5 foot to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. I like the fact that you have a screen and a free one-year ifit membership to guide your fitness journey. Screen may be small for those used to big screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    treadmill

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    material is solid came in with everything. been using it for a while

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great entry level treadmill for the sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this treadmill for about a month now. Use it about 5 times a week for mixed walking and running. Works great so far. Only using it in manual mode have not really messed with the optional IFit stuff. Does everything we need to do. Very heavy box to get it where you want it. Assembly wasn't too terrible, about 3 hours for one person to do. The head console unit was the only thing that didn't really want to line up with the holes and get on squarely but I managed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ProForm - Carbon T7 Smart Treadmill with 7” HD Tou

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was not too difficult and product works beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this treadmill , very smooth to walk and run on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price. Is easy to use and easy to install. I tu to work out every day. It doesn’t take much space compare to other machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great treadmill

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great investment! I have lost over 50lbs! Assembly was easy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Proform Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need 2 people to put it together; takes 1 1/2 - 2 hours. Works great and pretty quiet. This treadmill works very well with the ifit app. There are many workouts to choose from and the treadmill speeds up, slows down, inclines, and declines as you follow the trainer. I haven't gotten my phone to be able to hook up to the bluetooth yet. I read on reviews to set up the ifit subscription on your phone or computer first - did that and it was very easy then to put in the info on the treadmill and get it going.

    I would recommend this to a friend
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