Appliances Memorial Day SaleEnds 6/4.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99
Save $70
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 387 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Kiyo Pro 1920 x 1080 Webcam's video quality, price, ease of use, low light performance, and wide-angle capabilities. They appreciate the crisp and clear video quality, affordability, user-friendly interface, and ability to perform well in low light conditions. However, some customers have concerns about the autofocus, software compatibility, microphone quality, and focus issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 387 reviews
  • Rated 5 out of 5 stars

    It works great, the quality is perfectly good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Razer Kiyo Pro from your store, and I wanted to share my experience with the product. Firstly, I must commend your prompt shipping and excellent customer service. The item arrived securely packaged and in perfect condition, which reflects positively on your attention to detail and commitment to customer satisfaction. As for the Razer Kiyo Pro itself, I am thoroughly impressed. The camera's performance exceeds my expectations in every aspect. The image quality is outstanding, particularly in low-light conditions, thanks to the advanced adaptive light sensor technology. The 1080p resolution and HDR support ensure sharp, vibrant visuals, making it perfect for streaming, video conferencing, and content creation. I appreciate the adjustable field of view and customizable settings, which provide flexibility for various setups and preferences. Additionally, the build quality feels sturdy and durable, reassuring me of its longevity. While the price point may be higher compared to some other options on the market, the exceptional performance and versatility of the Razer Kiyo Pro justify the investment for anyone serious about high-quality video production. Overall, I am delighted with my purchase and the service provided by your store. Thank you for offering such an excellent product and delivering a seamless shopping experience. Peace out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful razor WebCam for your streaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the image quality is amazing. Definitely great for streaming. I think one thing to do is always go for a dedicated microphone. The mic on it is not so great. Still testing out some of its other features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HUGE camera with high picture quality in low light

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works well in low light, to provide good image quality. Its huge, about triple the size of the logitech c920 i replaced. The auto focus can be a bit hit or miss if you move around and the included cover is hard to use so I ended up printing a replacement cover with a swivel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    why so many negative reviews?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems at all. updated firmware fine, synapse is not terrible and is not a cpu hog like people have said. picture and video quality is amazing. "the picture on my review was taken with the webcam". must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $99 for a webcam that rivals Logitech's $170 stream cam and elgato's equally priced facecam is a steal. Razer's software may not have the best interface but at a $70 discount compared to the competition i'm willing to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kiyo Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. I fast 50fps+ and high performance under low light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond my expectations

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and beyond my expectations. Despite of the numerous negative reviews, I decided to buy it and try it myself to complete my Razer ecosystem. The decision ended up being wise and led to having great and amazing webcam. I have zero issues in terms of build and picture quality, the image is super crystal clear. Masterpiece!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gripe is synapse causing an issue in order fo update the firmware but other than that the camera is solid. Got it on an amazing black friday deal so i would wait for a sale if youre looking to buy it, wouldnt drop the full price for it tbh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice camera

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera, it’s darkness balance is very impressive. The fps and capture quality are both very good for its price range, honestly a solid addition to any setup.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great starter cam for stream

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality and easy setup but you want to make sure that you have good lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great starter camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great starter camera for streaming. I could’ve shelled out the money for the next most expensive Razer camera but this one was on sale and the quality is much better than i expected (the use of my 12MP phone camera trying to show the quality of my beautiful laptop camera doesn’t help unfortunately but the kiyo pro is so clear) Comes with an installation program for a ring light which helps a lot cause i typically have my room lights off but still want people to see me. Was actually able to get a price adjustment on the product after the item had gone down in price a week after i bought it. Shout out to best buy for great buyer policies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best webcam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best webcams I know has a great image and it has a system that if you move in front of it it follows you, I thought that was really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera/mic combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Especially for the price, please don’t be discouraged if it looks bad on discord, it’s not the camera, it’s the lack of nitro. Microphone works really well too, super clear. My friends said it sounds better than my headset, which is a pretty high dollar brand as well. 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Webcam, but Overpriced at Best Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought the Razer Kiyo Pro webcam, but I ended up returning it after finding it significantly cheaper at another store. The product itself is decent, but the pricing at Best Buy is questionable. It’s worth shopping around before buying here, as they often have higher prices than other retailers. If you’re interested in this webcam, my advice is to look elsewhere first to make sure you're getting a fair deal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than average.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the software it was easy to set up. On my way to stream.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect Cam

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam is absolutely perfect, just try not to have leds right by it so that your vid doesn’t pixilate some external white light is great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Razer Kiyo Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great picture. Easy to use with Razer software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice cam.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works fine but for some reason when I look at the recording playback the quality of the recording doesn't look as crisp as I wanted it to be but maybe it's because I might have to change a setting or two.

    I would recommend this to a friend
  • Cons mentioned:
    Firmware

    Rated 1 out of 5 stars

    Flaky at best and won't update firmware

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up on sale as it appeared to be a pretty solid upgrade from my old Logitech 920, especially in dealing with challenging lighting situations. It really is an upgrade in dealing with lighting and also providing a smooth frame rate, but that is only when it works. It will freeze up in the middle of zoom meetings and then I wont be able to turn it back on. I will get warnings that it is in use by another app. So I try my old 920, I am getting those warnings with it too. Solution is to go to task manager and find every Razer process that is running and kill them, then I can use my web cams again. Ok, not the end of the world I suppose but inconvenient. Well the camera also randomly gets some weird flickering artifacts in the bottom of the image, like it is missing giant pixels and is trying to draw them. Ok, so you are probably saying to update the firmware. Great idea! Tried to do that. Firmware update detects my current version, 1.00. It tells me the new version 1.05 is available, but oh the upgrade button is greyed out and there is a message to contact Razer Support. Ok click that link. Oh a video on installing Synapse which is the software that is currently borking my pc. Ugh... Search for a chat with Razer option. After a good while troubleshooting with them, plugging it into different USB ports, plugging it into a completely different computer, no solution. They will escalate... Escalation says camera must be defective, return it to Best Buy. Now I am finding other people with the same issue being told the cameras they bought from best buy are too old and cannot accept the new software, so yeah. I guess I will try returning this and hope I get one that is new enough for the updated firmware. If it weren't for the stupidly cheap sale price on this, I would totally give up and go to a different product. Doesn't matter how good the sale is if I can't get a better one that works reliably.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    dis camera hittin diff

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bruh dis cam be hittin diff ong best thing ever heres a photo of dis cuh and its 1080

    I would recommend this to a friend
Sponsored