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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 3.6 out of 5 stars with 35 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers are positive about the comfort of the Kraken Kitty V2 BT Wireless Gaming Headset, with many praising its comfortable design for extended use. However, customers are negative about the sound quality and Bluetooth performance. The audio and microphone quality received considerable criticism, and the Bluetooth connection was reported as unreliable and short-ranged. Overall, the headset's comfort is a strong point, but its audio and connectivity features are significant drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Falls far short of the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price we expected far more! Sound quality is meh, mic quality is horrible!, Didn’t work with software it claims to (razer chroma). They are comfortable and look cute (according to my daughter). Other reviewers have said that they got better sound quality from a $25 pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset for my girlfriend since she loves hello kitty, I got it for the ps5 even though it’s the wireless pc version( was able to use it on the pa5 with a Bluetooth controller adapter) and she loves it! Has great sound, super loud and noise canceling, don’t see a better one on the market for a hello kitty fan! As always Best Buy made it super easy to buy online and pick up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife is in love with this headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, got it for my wife to replace her wired pink Ryzer headset. She can keep her headset on and tend to anything she wants around the house as the Bluetooth receiver has a pretty long range. Definitely worth the money, and even better, its Hello Kitty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In_love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, truly noise cancelling, great music dedinition and super cute!

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, it doesn’t connect and has sound issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kinda loose and i have a big head, the cuffs change color pretty instantly and i have other headphones that are white that are fine

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth, Sound quality

    Rated 1 out of 5 stars

    Bluetooth / Sound Quality / Microphone issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POORLY MADE HEADSET I know I am not the only one who has this problem: Bluetooth with a PC on this headset is horribly choppy. It is very choppy and the sound and microphone quality is trash. I know for a fact that I have the correct drivers. Spent hours searching online forums just to find that these headphones are a lemon. Save your money, if you want BT get a different pair or just go for some turtle beaches. Disappointing Razer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth, Sound quality

    Rated 1 out of 5 stars

    Unusable. Cash grab product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im am seriously appalled at this unusable product. The sound is distorted and unusable if the mic is in use, which obviously, it would be for gaming. Bluetooth is not appropriate for a product like this. They should have at least provided an option for wired use to salvage any fuctionality. Its giving hello kitty cash grab. Also feels sexist to drop such a low quality product for the hello kitty fan base and expect us to be happy with a product that provides nothing more than a cute aesthetic. I feel disrespected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cute but not the most compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cute but the volume is low and the quality is okay. I also wish it came with a bluetooth USB to connect to a PS4/controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great but the only bad thing is that we purchased it so we didnt need to use the wired one but it doesnt work. But other then that us great!

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad for wireless razor headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone is awful and quality isn't the best but you get what you pay for and they aren't bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, but doesn’t have a button to mute so it doesn’t get 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beginner friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift.. power button is dated. Battery solid. Lacking sound stage and bass, but that's great for someone new to headsets. Good intro set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor Kraken - Hello Kitty Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these headphones! They have a really nice aesthetic and are comfortable. Most importantly, while there are a lot of Bluetooth devices on the market, some connect and function more seamlessly than others and I would put this pair of hello kitty headsets right at the top. Connection was instant and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise Canceling!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute Sanrio headphones for anyone who loves hello kitty and friends! Fully custom RGB and noise canceling!

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth, Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Very low quality

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $140 the sound is bad compared to other headsets for a lower price, and you also cant go more than 10 feet away from whatever you’re connected to without the bluetooth connection cutting out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super cute!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute and so comfy 1000% recommend !!! Perfect for hello kitty fans

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Hello kitty headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have a pair of comfortable wireless headphones featuring a Hello Kitty design that beautifully covers the headset.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you want cute stuff, sure lol

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cute. But for the price I paid, it shouldn't disconnect every 15 minutes from my PC. When I connect to my phone, it never disconnects. Not sure what the problem is with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing to disklike. They work great and are comfortable, the sounds and quality are good too. Being bluetooth just makes it more convenient

    I would recommend this to a friend
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