Member Deals Days.Ends Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 163 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

80%
would recommend
to a friend

Customers are saying

Customers highly value the clean and quick installation service provided. They appreciate the convenience of remote start and express their satisfaction with the overall service. However, some customers mention additional costs and a long wait time for installation as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 163 reviews
  • Rated 4 out of 5 stars

    Viper Starter Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this done for my Ford Edge. Good range for a 1-way remote. One small rattle under the dash with bumps in the road after install though... something must be loose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tech was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a remote starter installed in my wife's car. The technician told me about a sale that would lower the price of the remote starter that I bought even more and he installed it quicker than he said in the beginning. He was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation on car starter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say how happy I am with the service I received on the instillation of my car starter. First, it's great that the price is now bundled in a package so you get the price that includes everything right from the start. The service tech in the garage was very nice, extremely knowledgeable, and did a perfect job installing the car starter. I would recommend getting this done at Best Buy to everyone I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best thing I ever added to my truck great for cold mornings and hot days truck is warmed up or cooled down and ready to go love this remote start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad installed my starter with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a civic They installed in Aprox 3-5hours But no problems so far Thank God

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save from freezing, does a good job from a good distance...would upgrade to get remote that tells you if car is started tho,had to go back once cause battery was dead in one remote...after discussing best buy covered the replacement cost!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install quality not up to mark

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my friend's car. Installation was not up to mark. The override switch was not installed and we were not informed. We had to go back twice to get it installed. The install was buggy and car failed to start many times and ended up draining the battery trying to start. Had to follow many times to get it fixed but still some issues remain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Install took 8+ hours longer than quote to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was done right but took almost 12 hours to complete. Had my wife and daughter with me because I was informed it'd be a 4 hour job. Almost 12 hours later it was finally finished.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy scheduling and excellent installation! Used the Geek Squad to install a new remote starter that I purchased at Best Buy. Knowledgeable installers walked me through all operational steps after installation. Vehicle was clean and everything works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price...at First

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only upon installation did I learn I had to purchase more parts and give up one of my programmed keys to use this remote starter. Make sure you check with the installers before purchasing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    satisfied with installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the installation of my car remote starter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonably quick installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was easy and quick. Reliable staff. I loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was good. It was a pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job installing my remote start. It was quick and easy and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Remote start

    Rated 4 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Viper remote works as advertised. The Best Buy installer was excellent and very knowledgeable. Would recommend Geek Squad for automotive system installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation crew was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as part of a daily email deal, and the installation was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided an great installation experience. Very quick and went out of their way to accommodate my appointment. Will use again and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were awesome very helpful in answering question very informative on the use of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote Start for an Excellent Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote start online as a gift for my Mom. It arrived quickly and nice packaged. I made arrangements with my local Best Buy for installation. The vehicle was ready at the promised time, there were no additional installation charges, and the employees I worked with were very friendly. This is a great system at a price that can't be beat. I would highly recommend it. Thanks Best Buy.

    I would recommend this to a friend
Sponsored