The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
Cons mentioned:
Dvr unit
Rated 3 out of 5 stars
Read the specifications
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera has all the features I was wanting… except one. I didn’t notice when I ordered it, that it requires their DVR unit for “wired” connectivity. The camera looks great and robust, however I will be returning my camera.
I would recommend this to a friend
Cons mentioned:
Preset
Rated 1 out of 5 stars
Buyer Beware!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The camera sucks! I bought this for all the features it has in a small compact size. It has the PTZ feature but hardly detects and moves to the item/person. When you place the camera in a fixed location per the presets…the camera shifts to a different angle on its own the next day. I couldn’t return this item within the return/exchange period because I was out of town. Lost $100 on something I’m not even going to use. Buyer Beware of this item!
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Reolink PTZ camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good picture. Was a bit concerned at first, lens got cloudy when forst connected. It seems to have cleared up now, maybe a bit of moisture? All is well now after its been running this past week.
So far im liking this camera and the ability to PTZ from mobile while not home.
I would recommend this to a friend
Cons mentioned:
Complicated return
Rated 1 out of 5 stars
Absolute mess - shame on best buy
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
they do not mention anywhere on this website that you need to buy:
- a 12v power adapter
- a PoE injector, switch, or NVR (and they don't sell them)
- a memory card
- the ethernet cable is WAY too short, it makes absolutely no sense for how the camera is used, so I had to buy one
- they sent me the wrong camera and it was so complicated to return it that I didn't bother
- I paid for priority shipping and despite never receiving the correct item they wouldn't refund this
