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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1992 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Alarm 8-Piece Security Kit for its easy setup, affordable price, and the peace of mind it provides. They appreciate that the system is expandable and works well, with a special mention of the high-quality camera. While some customers have concerns about subscription fees, loud alarms, faulty sensors, compatibility issues, and battery life, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,992 reviews
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Even in 2024, this Ring Alarm kit is still great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even in 2024, this Ring Alarm kit is still worth it. The newer model, Ring Alarm "Pro" adds in a couple features, most notably an eero router, but if you don't need mesh coverage because you have a smaller home, you mostly get everything else you would want in a lower priced package. Setup is just as easy, and compatible with current gen Ring motion detectors, sensors, and Ring Flood and Freeze sensors.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    So nice I bought it twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently installed this home security system for my parents and after the install I was fully sold on getting one for myself. It is extremely easy to set up and use. I did have a slight hiccup when installing my parents system due to the fact that they use and Apple devices and with the Apple devices there's a little connectivity issue when setting up the Wi-Fi access. It wasn't hard to find a quick work around for it but it did slow down the process just a little bit. Once fully installed this gave no problems with their Apple device. The system is great for parents like me with small children giving us alerts when a door has opened or if someone forgot to close something. When on the go it's nice to be able to check on our home and know it is secure. It's also nice to know that the system has its own internal batteries so if there's a loss of power the security system is still able to arm and stay armed.

    I would recommend this to a friend
  • Pros mentioned:
    Expandable

    Rated 5 out of 5 stars

    A Must Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10, feels high quality and you can add more pieces if you want. Big fan, would highly recommend buying for a home security system.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Best Alarm System On The Market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Ring alarm system for 3 months, Ive had time to evaluate the system. I used a 3 point system for evaluation and here is my report. quality is above standard, easy to install and works great Bottom line is it works and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great value for Home Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a Ring Door Bell, flood light cameras, Smart Carbon Monoxide And smoke detectors in my home for a while. This product truly brings out the true potential in those smart home components and has simplified the process of Disarming and Arming my home without the need for an app. The system installed easily, it looks clean and timeless makes a pleasant sound when the doors open! I’ve accidentally tripped the alarm a few times and you can really hear it. Works with Alexa devices for added convenience! I’m truly glad I purchased this, absolutely one of my best Smart Home purchases yet! I strongly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Truly plug and play if you follow instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty please with this product. You've quite a few pieces, but once you figure out how to Navigate the auto, play instructions. It was a really easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Installs in minutes just follow the instructions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Hardware Installation is easy. - App is setup process is painless. - Reasonable price point for a home monitoring package - Is not expensive to add more sensors. - Adds piece of mind that my home is monitored while away. - Integrates seamlessly wit Amazon echoes and existing ring products. - Cons -Built-in siren needs to be louder - You will need to spend time in the app and the Ring help pages to setup additional features.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi QSFYCSupport.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Alarm Security Kit 5-Piece to alert you to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Security Kit 5-Piece are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

      It sounds like the device did not meet your expectations in regards to the volume of the siren. The Ring Security Kit 5-Piece is an alarm system that combines reliable home security with a secure internet network. If your siren is triggered in your home or business, the Ring Alarm Base Station siren will sound for 10 minutes and then turn off. The Ring Alarm Base Station has a 104 dB siren.

      There are a variety of situations where a homeowner might feel the need to extend the range of the alarm signal. These include:

      Living in a very large house where walls and other construction may mute the siren.
      Living in a multi-story home where the sounds may not be heard in the basement or attic.
      Having areas that are frequently subject to loud noises that might drown out the sound of the siren.
      Having people living in the home who are hard-of-hearing who might miss an alert if the sound is too far away.

      If the volume of the Ring Alarm Base Station siren is not sufficient for your environment, we recommend that you add the Ring Alarm Dome Siren to your system. The Ring Alarm Dome Siren is a secondary siren that can extend the range of your Ring Alarm to sound in areas of your home.

      For more information on your Ring Security Kit 5-Piece, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Ring is dope

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great been working perfectly over a year now , easy install …you can drill but don’t need to ..I use double sidle heavy duty wall hangers

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect set up for our new home. Contained everything we needed to set up and alarm our home. Easy to add additional cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Ring does it again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This alarm has to be the most user friendly alarm out there. It’s easy to setup and works great. We even were able to use the sensors as triggers to turn on things as they open. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Home alarm system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ring alarm and all the option you can add to it. The annual service is cheap and it’s super easy to install. 5 stars 4 sure

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    It is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice security kit, it is wery easy to use and working good. All sensors working great.No contract...

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Grate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Easy to set up. Down fall is not knowing you need a permit to use in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to install and connect. Only problem is sensor fell off the wall and yes I cleaned the wall prior to installing and I wish it came with a bracket for permanent installation So I need to buy more tape. The free echo 3rd gen. Just sweetened the pot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my products from best buy they never failed me on my products.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Security

    Rated 5 out of 5 stars

    Does the Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a reasonable price. Good security system to have to make you feel safe and secure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ADT to Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Changed from ADT to Ring Alarm and cannot be happier about that decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I left ADT and decided upon such...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the ring doorbell for years now and it seemed quite natural that I would migrate to a Ring Alarm System. I did. I left ADT and decided upon such as it integrated well with that was already in place. I really prefer the self monitoring and the idea that it’s at such a low cost... $8.50/mthly. I love the ease of installation too. Did it myself and quick too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver! I love it! Will buy some more accessories. Will definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality finish alarm

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best alarm system. Used the kit for a year now and it’s been great!

    I would recommend this to a friend
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