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Customer reviews

Rating 4.6 out of 5 stars with 178 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the Spotlight Cam Plus for its easy installation, video quality, and motion detection. They appreciate the clarity of the picture, the peace of mind it provides, and the reasonable price point. Some customers have experienced occasional offline issues, but overall, the positive feedback highlights the camera's effectiveness in providing security and surveillance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 178 reviews
  • Pros mentioned:
    Motion detection, Night vision

    Rated 5 out of 5 stars

    Love the Ring Spotlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was easy to setup and install. The night vision is great, and the motion detection is easy to adjust. I now have two of these cameras, and I want to save the videos, so I purchased the Ring Protect Plus plan. The plan is by location, so I can add multiple cameras. Also, I purchased a backup battery.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Night vision, Video quality

    Rated 5 out of 5 stars

    These cameras are great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 4 of these cameras and they are amazing! The video quality is really good, the speakers are loud and clear, and the lights are quite bright. The night vision is awesome! You can clearly see everything. The motion detection is almost instantaneous, the lights come on and it alerts you through the app. I will provide photos to show how awesome it is.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy and hassle free set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not tech savy or have easy time follow directions but this canwra was east to set up. I only needed a small ladder. The batter option is so east y as we dont have to worry about someone stealing the whole set up. I give 5/5 for the easy to set it up, easy to follow directions and worry free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Camera but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being it's a Ring cam how can you go wrong , has all the same interface as all cameras ( driveway spotlight cam ) etc etc but doesn't allow you to tick the motion warning . Says it's not supported so it won't tell people you are being recorded ... Battery last over a month depending on how many notifications you want and how long you set the cool down period . Worried about durability being so cheaply made thin plastic where mount and battery has to be removed time after time to charge how long will it last ? I have mine above garage door facing my washroom ,gym in garage and view directly into kitchen . To see traffic of who's going into fridge in the garage lol etc etc

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Juiceman.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful. We are happy to provide you with more information regarding the "Motion Warning" and battery life concerns that you mentioned in your review.

      The "Motion Warning" feature is available for the Ring Spotlight Cam Plus Plug-In, which is the product that you reviewed. We have included the steps here for how to turn on "Motion Warning" in the RIng app:

      Open the Ring app.
      Tap the menu (☰).
      Tap Devices.
      Tap the relevant device.
      Toggle on Motion Warning on the top right.
      Toggle off Motion Warning to turn the feature off.
      You'll need to define at least one Motion Zone in order to activate Motion Warning.
      Once Motion Warning is turned on, you'll see a message saying that it's enabled.
      To disable Motion Warning, simply toggle the feature off.
      Note: Motion Warning volume cannot be adjusted for any Ring device.

      To set Motion Warning to turn on or off automatically when your Ring devices are in Home, Away or Disarmed mode:

      Open the Ring app.
      Tap the menu (☰).
      Tap Devices.
      Tap the device you want to configure. Make sure you have first turned on Motion Warning for this device.
      Tap Modes Settings.
      Select the Mode you want to link with Motion Warning.
      Tap your device again.
      Under Motion Detection, toggle Motion Warning on or off as desired.
      Repeat this process for at least one more of the modes so that Motion Warning is toggled on for at least one mode and is toggled off for at least one mode.

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences. We invite you to reach out to our community today.

      Thank you,
      Melissa from Ring. Ring

  • Cons mentioned:
    Coloration

    Rated 2 out of 5 stars

    Older Ring Cameras Have Better Picture Quality...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been staunch supporters of Ring products since the day they came on the market. I even retireded from a contractor that recommended and installed them. We currently own 14 Ring cameras in various forms. The new Spotlight Cam Plus (plug-in) is our first disappointment though. Compared to our other hardwired and plug-in units, the picture quality is subpar. The clarity, the coloration, and overall image quality is grainy, dull, and almost appears cloudy (yes, we took off the plastic lens protection). Attached are two photos of cameras that are eight feet apart on the end and corner of our house. The better quality camera is a Spotlight Cam Wired (1st Gen) and the other image is one of our new Spotlight Cam Plus cameras. Our internet service is excellent and all the cameras have great connections. Ring Customer Support replaced one of the cameras but the picture quality did not improve with the replacement. Hopefully, the poor quality imagery is not a trend as we would be reluctant to purchase additional Ring cameras if this is were to be the norm!

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello WNCCaroline,

      Thank you for taking a moment to leave your review rating on the Ring Spotlight Cam Plus. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs, and provide them with as much choice as possible. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if you have any additional questions or feedback regarding your Ring Spotlight Cam Plus product. We look forward to hearing from you!

      Thank you,
      Alexis with Ring Ring

  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Excellent security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video coverage and play back. Easy to install and worked first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, the cameras comes with amazing features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back hard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you like the back pictures? I could see everything on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Motion detection, Video quality

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is very easy. The image quality is good. The motion detection works well. No issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just what I need to feel secure. Easy to install and set up on app.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity, Easy to install

    Rated 5 out of 5 stars

    This spotlight camera is exactly what we needed!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to purchase an additional ring camera to cover our driveway and front walk areas. We chose this camera because we could add it to our current ring account. This camera was super easy to install and connect to our home wi-fi. Within minutes we had uploaded this camera to our ring account. The picture is clear and in color. At night the camera has a flood light that comes on quickly. With our ring account we are able to keep recordings as long as we want. I would recommend this item to anyone wanting an additional camera.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Video quality

    Rated 5 out of 5 stars

    Ring Indoor/Outdoor day/night surveillance camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring - Spotlight Cam Plus Outdoor/Indoor 1080p Plug-In Surveillance Camera - Installed and functioning perfectly. I recommend this item for anyone wishing to have excellent video surveillance for their home & Yard.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A great opportunity that misses the mark…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several ring devices. This is our first plug-in spotlight cam though. That being said lets get to the good. It’s easy to connect. Installation was fairly easy and I had just enough cable to plug it in. If the power cable were 2 inches shorter it would have been a real issue. The camera’s picture quality is okay but could definitely be better. Now for the BAD! The camera mount that attaches to your house is fine. What’s not fine is the mount/camera ball clamp that attaches to that. It’s so cheaply made and the one screw that locks it to the mount feels like it does absolutely nothing. If someone pulled on the camera it would break right off. It’s absolute garbage to sum it up. They could have made it more solid or even made it and the base mount out of metal. Ring could have allowed for it to lock into both threaded inserts on the base as well instead of only the one. The ball-mount clamp is garbage and so are the screws that tighten the ball. No matter how much you tighten it, it just never seems tight enough. Then you get to a point where the tiny screw on the clamp starts to fall apart because they’re just junk. The USB-C cable that powers this unit is such a stupid design. I can only image it’s 100% the reason for the failures i read about. Water takes the path of least resistance and I can only think that the water gets into the usb-c slot and shorts out the board in some scenarios. Every time I adjusted the cable it pops right out. I’m going to silicone it in place today to try and combat that. I picked up a ring battery today to use as a backup power supply. It doesn’t look like there’s any way to enable that feature. I also absolutely hate that I can’t set a light zone like I can on my wired floodlight cam. I’m puzzled at why this feature was overlooked in this “new” plus version. I probably should have picked up another wired floodlight cam but thought it would look silly on the front of the house. All of that being said ring has clearly missed the mark once again and why is it my dashcams are 4k HDR but ring’s still not there yet. It makes me question their design/tech teams. Sounds like they should start listening to the customers.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Best Buy Customer,

      Thank you for taking a moment to leave your review rating on the Ring Spotlight Cam Plus. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs, and provide them with as much choice as possible. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if you have any additional questions or feedback regarding your Ring Spotlight Cam Plus product. We look forward to hearing from you!

      Thank you,
      Alexis with Ring. Ring

  • Rated 5 out of 5 stars

    Ring Spotlight Cam Plus Outdoor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an outdoor stickup camera to improve the motion sensing. It was purchased as a battery and converted to wired. The Ring Spotlight Cam Plus wired has better controls and I configured it to not use the lights to protect the neighbors windows. The night vision is excellent for the monitoring that I expected. The power supply failed within a week and Ring Customer Service went through the process of verifying and shipped a replacement power supply the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing and everything i could of asked for in a security camera. Quality is premium, supet easy app to monitor while everybody in my family could access it. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because my home has its garage covering nearly the entire front of the house, it's impossible to see what's happening out front without leaving the garage door open. This camera has been the perfect solution. It was easy to install for this 63-year-old lady. I had it up and running within 30 minutes. I really love that it is linked to my Echo Show, so when I'm sitting in my living room, I know when deliveries or guests arrive and can see who it is in real time. I also installed a Ring doorbell cam (my "front" door is on the side of the house.) Love my Ring cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Everyone should have one one of these ring cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this particular camera and a right ring, floodlight camera, which I returned both because I wasn’t sure at the time of purchasing which one I wanted to put up so I just purchased both. But I ended up not keeping both because I was gifted a Camera and so I only intended on using one anyway! Both of my returns were unopened unused. I already have these some of these types of cameras up around my home so I can give a review on the ones that I purchased at an earlier date and installed. These are wonderful cameras they’re very easy to install. You can zoom in , love these cameras they do everything you expect out of a camera

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with Best Buy Customer Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really frustrated with how Best Buy handled my issue. I’ve been a loyal customer and bought several Ring cameras in August 2024. All worked fine except the Spotlight Cam Plus OUTDOOR, which stops working whenever it rains or gets too cold. I have to unplug and plug it back in every time, and since it’s installed high up, it’s a huge hassle. When I brought it back to the store, they refused to exchange it, saying it wasn’t a defect—even though I bought the 4-Year Geek Squad Replacement and the camera was less than a month old. They just told me to call Ring customer service instead. This is not what I expected after paying for extra protection. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Angie.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

      At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.

      If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Installed to monitor my driveway

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surveillance camera at a good price. Easy to install and connect to Wi-Fi. Allows you to adjust motion zones and sensitivity to tailor the camera to your situation.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Fantastic floodlight cam combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wiring this up, getting it set up onto the network, and setting the zones was a breeze! I was really impressed with the FOV and brightness from the small lights. I was replacing an older floodlight that was a bit dodgy with the sensitivity. Highly recommend for home security! One note is to get or 3D print a mount if you are planning on mounting it underneath an awning as it won't mount upside down very naturally. Fortunately my roommate had a 3D printer.

    I would recommend this to a friend
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