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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 31 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Q7 Max Wi-Fi Connected Robot Vacuum and Mop's cleaning abilities, with many saying it cleans satisfactorily. However, customers are negative about the mopping feature, saying it does not mop or sweep well and only provides a surface-level clean.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Mopping, Suction

    Rated 5 out of 5 stars

    Amazing robot with mop function!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is so happy to have her house cleaned for her! We love that it also has a mop setting, and after Thanksgiving, it made a huge difference in cleaning the house hassle-free!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, quiet. Doesn't want to clean under couch as it thinks it's a cliff so make sure the room is well lit to assist the vacuum in finding the space under furniture. Dust tray is smaller than other models, but you just have to empty it more often.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    It's good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is pretty great! Once it learns your house it will navigate perfectly and get around without bumping into stuff. We found with the multiple stages of the vacuum that the highest setting was best as the lower ones did not suck up as much dirt as we would like. It is quiet and not very intrusive which I really like (I disliked my roomba for this reason). Overall very happy with this! I have not tried the mop function yet so I cannot speak on that. I gave it a 3/5 for value because I bought it on a black friday sale so I cannot speak to it's value at normal price.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums and mops. Setup is efficient if you make sure to turn off your cellular signal while connecting to wifi. efficiently cleans the entire floor. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Suction

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dose everything i need it to do. It mapped my appartement in less than 5 mins and was running after that. It picked up alot of stuff that was stuck in the carpet. Nasty. Will recommend to anyone over a roomba any day!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Only good for Vacuuming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product because of its dual features. Only to end up feeling like it was a waste of money. The vacuum feature is trash. It only leaves streak marks, if that! The vacuum is great, except from the fact the you have to keep an eye out for it. Giving it one star for its app features and another for the vacuum. The features it has are pretty cool, but if you move it from its place just a little, it gets completely lost and messes with the current map. You are able to restore the old one at the very least. Overall I don’t think this product is worth it. Might as well just buy the regular vacuum without the mopping feature.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Good app and accurate mapping and cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Mapping is very good. It mapped entire house very quick and accurate. App allow to create zone and schedule cleaning up to the zone. Notifications to empty dustbin is very helpful. It’s route to clean and mop has very good pattern to make sure all areas covered and try not to repeat same area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the vacuum works pretty good. I like the app and how I can choose which rooms to clean. It sometimes gets stuck under one set of drawers and behind one specific piece of furniture . Other than that. It works great. Battery life is very good. Vacuum feature gets a very good amount of dirt and dust. The mop feature is not the best and I rarely use it

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Amazing Vacuum and Soso Mop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum I would give a 10. The mop feature is more like a wipe and does not really give a deep clean. Overall I am happy for the price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping, Suction

    Rated 5 out of 5 stars

    Nice robo vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Cleaning is good. Finding tiny dust and mopping also very neat!!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great purchase!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and great battery life!! I love the multi level mapping.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 4 out of 5 stars

    Nice working robot compared to other robots

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice working robot, cleans satisfactory. Does leave some dirt and dust here and there but does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named it “Buddy.” Buddy was easy to set up and with phone commands is easy to use. We have hardwood floors and Buddy does a great job with keeping it clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so great while it worked. But one day randomly stopped working so I had to return

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robovac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mop Cleans well but gets hung up when mop is on. Sometimes sucks up cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robo Vac and Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used few robo vacs before but this robot vac and mop is really easy and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Robo'rock's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome roborock. never seen a robo like this...it works perfect and met all my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for pet hair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really works well. It picks up the pet hair which was my primary reason for buying. Sometimes it cant find it's way back to the base.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Roborock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Robot, the functions like sweeping and mopping work excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing robot. Clean very well all parts of the house. I really recommend it.

    I would recommend this to a friend
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