Customer Ratings & Reviews

This robot i believe is one of the best in the market, it works really good, the mapping is good, the app could be improved but it is workable. i recently had one issue with an error, called the warranty and they were very helpful over the phone, the knew exactly what the problem was so it appears to be a recurring problem, FYI get oxide stains on the sensor near the mop, so it gives Error 4, luckily it was before the 1 year warranty expired (about 8 months in use). other than that, it does a great job at cleaning and mopping and mapping etc. very happy with it. pretty smart machine. ts a little pricey but well worth every penny!

I watched an extensive review video before purchasing and did a good amount of research before spending almost $2000 on this. PROS: vacuuming is better than my last Roomba, mopping is a great feature (doesn’t replace the real deal, but that shouldn’t be the expectation, I love that Rocki is not leaving a ding of rub spots on my baseboards like my Roomba did, it does a good job with pet detection and maneuvering. I also enjoy seeing the pet detection photos and obstacle detection for things like scales. The map is pretty simple once you figure out how to use it. CONS: cord detection still sucks. I am constantly untangling ipad or extension cords. Then Rocki gets discombobulated when you untagle cords before letting it continue it in the room and it ends up creating a new room on the map that doesn’t exist. I now have an extra living room on my map that I can’t figure out how to delete. It also consistently got stuck in random spots like under a bench in the home gym. The voice feature is nice, but it CONSTANTLY hears the voice command when we’ve not said anything close to “hello rocky” and there is no way to cancel the voice command. After you hear it say “I’m here” out of the blue and don’t respond with one of the preset voice commands, the error message is long and annoying. I’ve gotten to where I just say turn the volume up/down, but even that command has to be EXACT not to then get the error message. The cons are probably NBD for a cheaper product, but for $2000, it’s honestly super dissappointing. Would I recommend this to a friend? Not without lots of caveats and not to anyone who doesn’t have tons of disposable income to spend this much on a product with the type of flaws where you’re still babysitting it.

Rating: 5/5 – Highly recommended. I recently moved into a new home, and the Roborock S8 MaxV Ultra has become the greatest upgrade I’ve made. Its 10,000 Pa suction lifts every crumb from my rugs, while the VibraRise mop scrubs away dried kitchen spills in a single pass. The FlexiArm side brush finally leaves my corners and baseboards spotless, something my old vacuum never managed. After each run, the robot docks itself, automatically empties the dustbin, washes and dries the mop pad, and even refills its own water tank, so my involvement is limited to topping up detergent every now and then. The smart LiDAR mapping avoids phone cords, pet bowls, and socks, and I can schedule cleanings through the app to run while I’m at work, ensuring I return to perfectly clean floors without lifting a finger. Although the price is premium and the dock needs a bit of floor space, the time and effort it saves make it more than worth the splurge.

Have been working good since I bought 3 months ago. My friends where questioning me of my spend of 1800 USD to buy this product which put me on worry. But finally happy with the product and worth spending. Bro go in IT I understand AI Roborock and how beautifully designed..

Purchased this at a great price on Black Friday. Took a few mins to setup the WiFi and got it map out the floor and clean the first day. It did a great job the first time, subsequent cleaning cycles seem to miss spots for some reason. It's a great addition to the home. I set it to clean as soon as everyone leaves in the morning! Taking off a star coz the water tank needs a refill every 3-4 days and not as in the description.

I bought this vacuum to replace an old Roomba that would get itself stuck against the couch 6 out of 7 days a week, which meant it almost never finished an actual cleaning cycle. Overall I like the Roborock vacuum but it's not perfect. I'd recommend it to people that don't have pets that roam around the house. Positives: 1. With the lidar and cameras it is efficient in its cleaning of the floor and navigating. 2. Having QR codes on different components to help locate replacements is great. I very much support right to repair. 3. Overall quality of the cleaning when it doesn't get clogged is good. 4. Love the overall functionality of the dock, the cleaning and drying of the mop, clean and dirty water tanks being easy to refill/empty, automated cleaning solution dispenser and the auto-empty function when it or the vacuum don't get clogged. 5. That it will generally be able to identify the rabbits and not run into them. Negatives: 1. The vacuum dust bin gets clogged very easily. The connection between where the brushes pick up stuff and go into the dust bin is very narrow. I have rabbits that free roam the house and the paper bedding from the cage seems to easily clog it up. 2. There is no sensor or recognition by the vacuum when it is clogged so it continues to "clean" and spreads the debris all around. Even my old Roomba was able to identify when it was clogged and stop, which was quite rare. 3. About once a month I get a brush tangled/jammed error. Nothing is ever actually causing a problem, I just have to take the brushes out and put them back in. 4. The auto empty function is great until it gets clogged by a mix of fur, bedding and the occasional piece of hay. 5. Where is Matter compatibility? Overall: It does a good job at what it is supposed to do but if you have pets keep an eye out for it leaving trails of debris around to identify that it is clogged. I went with this partially because it was supposed to have Apple Home functionality through Matter which is still MIA and the functionality of the dock, so I'm at least 50/50 right now. If I were in the market for another robot vacuum I would consider Roborock again but would want to check out the overall build of the vacuum. I would also look at other brands to see if I think they would function better for my circumstances.

Amazing, compared to ecovacs vay stronger battery life and a little faster and better quality of cleaning! Recommend 100%

I have been using roborock for 2 months now. Its a top notch product. The routing and mapping of roborock is amazing. I can tell this because previously i used deebot and it used to get confused if i changed its place and needed a remap. Roborock i placed to a new place and it immediately adjusted the position without a remap. The cleaning of roborock is easy due to its autoempty dustbin. Overall its a good product.

Live this thing. Easy to setup and designate rooms and no go zones. Mopping is good, not the same as scrubbing by hand but does the job.

I have had this for three weeks now and my wife and I love it. We have a small-medium sized apartment (~1000sqft) with all vinyl floors. This guy really makes things easy. I was able to set cleaning schedules with the app which has really made a difference. We used to notice our socks getting dirty but no more. The app is fairly easy to use and the scheduling feature is great. If I had to find a few negatives: The bins for water are a bit on the small size as I have to change them about 2-3 times per week but this is due to the fact I have it mopping three times per week. Also, the voice features don't seem to work well but to be fair, I haven't really looked into using them. Overall it is a great product and has been a great experience for a first time robot vacuum user.

The vaccuum and mop combo is definitely great but it does not detect wires much and we need to make sure there are no wires lying around otherwise it gets stuck. Also, the extending arm does put some black marks on the wall which is a bit annoying. Everything else is great. The mapping works smoothly. It knows where exactly it is.

I really wanted to love this robot, but I could not justify the price tag for it. The small dustbin did not work well. While having my dog here, the bin just filled up way too fast. The unit does empty itself, but just when it goes back to charge, not when the bin is full. I think the mop on this one was just mediocre. I think the ones with the spinning mops do way better. I ended up returning it and getting the curve model. It is performing better, just also has a small bin.

We used to have the previous Gen model but that one eventually died. We picked up this on while it was in sale and definitely don’t regret our decision. It’s smarter for sure, and the obstacle avoidance is superb.

I used to have the S8 Pro Max, but I have to say, this one is so much better! It feels like a completely new robot vacuum—nothing is really the same as its predecessor. I absolutely love the new auto-vacuum system—it has a separate port that efficiently removes the dust, so there’s no mess at all! The dock is smaller and works much better than the previous model. At just $1,099.00 on sale, it’s definitely a great deal!

We’ve owned nearly every model of the iRobot Roomba over the years, and most recently used the Roborock S7+ with a mop attachment. A friend recommended the Robotock S7, but we found the newer S8 MaxV Ultra on sale for Black Friday for $1k. Grabbed it and couldn’t be more pleased - this monster elevates the entire experience to a whole new level. Pros: • Exceptionally Fast Mapping: Within just one quick mapping run, it accurately learns your floor plan, allowing you to get started with cleaning much sooner—no more waiting through multiple trial runs to get a reliable layout. • Hassle-Free Vacuuming: The redesigned brush system virtually eliminates tangled hair. Gone are the days of wrestling with jammed brushes and constant replacements. • Efficient Mop Integration: The S8 MaxV Ultra vacuums and mops in a single pass. It applies just the right amount of water for a thorough clean, never leaving puddles or damp streaks behind. • Feature-Rich App: The companion app gives you extensive control, from scheduling and no-go zones to adjusting suction power and mopping intensity. It’s versatile and powerful. Cons: • Corner Cleaning Challenges: While it handles open spaces and edges well, it sometimes struggles to reach deeply into corners. • Complex Controls for Some Users: The app’s abundance of features may feel overwhelming at first, especially for those who prefer simpler, more straightforward interfaces. In short, if you’re looking for a significant upgrade in both cleaning performance and user control, the Roborock S8 MaxV Ultra is a standout choice. It outperforms previous generations and makes the entire cleaning process more efficient, effective, and stress-free.

I have Roborock S8+, and I was satisfied with it. So I decided to buy the newer one for main first floor, and to move S8+ to the second floor. All good. Better than S8+, better to find corners, better avoidance to objects. But here is the one minor catch; too small water tank capacity. I run it twice a week. I got always notification that the water tank is empty in the middle of the second run. I expect I could fill in the water tanks every 6-8 runs, but only 2 runs. My first floor size is around 2100 sqft, and most of them are hard tile or wood floor.

Works very well. Avoids obstacles better than previous models. Also quieter.

I am absolutely obsessed! All within the span of a week I’ve bought three of them lol I brought the first one home after my friend was telling me how much she loved hers and has been using it for years. She said you’re gonna want multiple. She was right! I have one for upstairs, one downstairs and now one for my business worth every single penny!

I started with a Neato and then swapped to Roomba for the self cleaning roller features. That finally gave out. Swapped to Roborock this time since i had went through 2 roombas due to weird errors with shadows. I was hesitant about the mopping feature since too many features means more room for failures in my mind. But honestky this thing is great! I have 4 dogs, black lab, pitbull and 2 long hair frenchies. When i use my shark standard vacuum i hardly pick up any hair. The roborock is getting so much of it. And its AI detection for obstacles (puppy presents) is amazign. At most it got caught on some cords but that was my fault. The app is definitely more intricate than the other brands. Took me a couple days of messing around on it to figure it out perfectly. It doesnt have a bin full indicator but if you create the routines to go room by room it will redock and empty the bin between cleaning the next room. Its totally worth it.

This has been a great purchase. I work long hours and do not want to spend my time off doing mostly housework. I’ve had other robot vacuums in the past, but nothing compares to this one. I’ve tried out both the vacuuming and the mopping and it does a great job. I have not had any problems with it getting stuck or tangled. Most of our electric cords are behind dressers and other furniture, but our old vacuums would seem to find a way to get caught anyway. This has lots of options on intensity of cleaning scheduling and mapping. You can even spot clean with us. The mapping is phenomenal. I am very happy with my purchase and would recommend it to anybody.