Customer Ratings & Reviews

OMG. This machine does the job. A girl can do it. A bit heavy, but does a Fantastic job. I have pets and they are always having some kind of accident. My room was in great need of wash. My carpet smelled so bad. Well it did come with some cleaning solution but not the hand tool. I bought some solution at Home Depot and works great with the machine. My carpets and rugs look clean and smell great. Nice an white. Love it so much. I hope this will last me more than 2 years like the Bissell that I bought which stopped spraying solution. This is definite a commercial carpet cleaner.

Best rug cleaner I have ever owned. Great for really getting entire room clean. Deep cleans really well and good motor really sucks up excess water. Only down side is no attachments for furniture and stairs. But, for large areas it beats a Hoover and a Bissell any day. Well worth the extra money if you have wall to wall carpets. Best thing about this machine is you can usually rent one at your local grocery store or hardware store and give it a test run before you buy it to see if you really want to own one.

Excellent carpet cleaner. Easy to use and does a fantastic job.

Great Product. Professional clean equipment. Very easily to add chemicals and hot water. Very clean effect. The price is among the highest.

We have used it on our home carpet as well as our rental property, and after just a few uses it has basically paid for itself for the cost of renting one. It's powerful and does a good thorough job, granted it is a little slow going.

I searched many websites for a Rug Doctor and found the best deal on Best Buy. Also, I needed it right away and Best Buy let me choose the shipping method to get it faster. It arrived in good condition the day after it shipped, and still cost less with expedited shipping than other websites that only ship ground (3-5 bus. days).

This is a great product that is very easy to use. The shampooed is really easy to push in the carpet.

I have rented this style shampooer from store. Finally have my own and can't be happier

What a great investment! We owned an earlier version of this machine that was 11 years old and broke down. It was almost as cheap to buy a new one. I feel the new machine does a better job of cleaning our carpets. Highly recommend.

It works great and is easy to use. I love it. The best you can buy.

This works better than i thought it would .I would recommend pre treating the entire surface10-15 mins before hand. It is alittle hard t push but not a deal breaker.The cord is long,easy to dump and fill, really good SUCTION carpet was only damp after using but not wet unless you really sprayed too much solution....i did at first because i figured you had to pull really slow but not the case. Glad i bought it!

Excellent cleaning power. A bit bulky. Upholstery wand NOT included.

This is a powerhouse of a machine. Keeps up with pet stains and hard ground in daily grime. This is a professional cleaning delivery machine and worth every Penney.

More on the expensive side but worth every penny. The rug dr works better than any of the other shampooers ive used

Easy to use and easy to clean. I can finish my living room in 20 mins and carpet looks new again.

Machine works great as I expected. Dies a great job of cleaning my carpet!

The carpet cleaner does a good of cleaning. I use it at church and wish it had a wider cleaning area. It cleans as you pull it back to you not going forward.

This is great to own. Had mostly rented the machine. Finally buying one. Very good to have since we have pets

This product works very well. We had one in the past and it worked really well this one here works just as well or better we are very excited and very happy that we have purchased it I don’t think you for what it is you can go wrong ...

Lota of dogs and kiddos mean we are always using a carpet cleaner. We would buy the smaller cheaper models and they would last a year or so. This unit is worth the cost and is holding up strong. Feel confident spending the extra cash, you will thank yourself later