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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 34 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers recognize the Folio Case's excellent protection and snug fit for their Surface Pro tablets, making it easy to use. However, some found the case bulky when used with the keyboard and lacking a stylus holder. A few customers felt the case was not ideal for daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Surface Pro cover case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro fits perfect in the case. Case allows you to adjust the stand so you do not have to hold the computer up to use it. Perfect for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option, but more expensive than similar case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *Shipping* Best Buy’s shipping was very quick! I ordered on a Friday afternoon and received it on my doorstep on Monday! *Packaging* The case arrived in a box that tightly covered the entire case and had see-through plastic at the front to see the package’s contents. What I liked about this packaging was that it looked very similar to the packaging that I would see from the “official” case from Microsoft. There is also a two-sided card that encourages you to leave an Amazon review if you’re happy and to contact them first before leaving any kind of negative feedback. As someone who also owns their case for the Samsung galaxy tab S6, I would say that I liked this packaging much better! *Instructions* I found the instructions to be very lacking; however, this is just a minor complaint because it actually is a very fool-proof case to install *Installation* Installation was a breeze! I really love the leather accents on this particular case. Another reviewer mentioned that it made their Microsoft surface look really bulky. However, that wasn’t the case with me (no pun intended). *Value* This was perhaps the case’s weak point, as major online retailers carry cases with very similar or identical specifications for roughly half the price. A few options out there include: -Moko (Model #B07XF649SM) - $31.99 -ProCase (Model #B0169X7UAY) - $29.99 -Infiland (Model #8541542073) - $23.95 -Fintie (Model #B07L9P5L8J) -($19.99) *Verdict* 3.5/5 Stars - while it offers more-than-adequate protection, the cost to value ratio is rather poor because you can find identical cases for between 20-50% off at other major online retailers.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great folio case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great folio case for the surface pro, I have the 6 & it fits nicely. It does interfere with the camera a little if you don’t hold it right, but other than that it’s perfect. I can use it with my keyboard but feels super bulky. I had A bit of trouble standing up the surface pro with out Having to fold up the folio case first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always Sahara gets the job done !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than what I expected to receive. I mean this is a company that makes decent products for all kinds of devices, so I kind of knew what quality to expect. But when it comes to new devices, there are either a ton of accessories to choose from or your choices are limited...Well for the Surface Pro 7 when it comes to cases, you're kind of limited. Unless you want to pay $100 for a piece of bulky plastic that covers your gorgeous, thin, light $1500 computer, go ahead. Not me. The reason I wanted the surface is because of how thin it is. I want to keep it that way. I opted for the i7, 16 gig Surface Pro 7 model. Anyone who has this computer knows that it can get kind of hot. So extra layers that encase around your device isn't a good idea. That is how hardware failures happen. They had to have thought of this when they designed this Folio. It covers just enough to snuggle your surface in it's tight plastic shell. Only covering the corners of the device and the back. There are vents on the top part for plenty of venting and all ports are openly accessible. It leaves the sides pretty much open, your Surface Pen attaches to the device just like it would without a case on, rather than adding an extra clip to the side or top of the case. While there is an elastic loop to attach your styles pen or an ink pen to write on actual paper if needed. It has an extra folder pocket on the backside of the case when closed in it's fully closed state to hold extra papers or what I keep in there is a micro fiber towel to clean the screen. This strap is perfect for Right or Left hand manipulation, holding it one handed and writing in portrait mode is quite nice for taking notes. The material used on the outside to cover the very stiff, reinforced backing is almost like the same material used in those hard shell covers if that helps. It's definitely durable and I can tell it will last a lot longer than a few others I have tried. This one feels fully encased so you can't use your built in sSurface kick stand, which I do prefer. But when traveling I feel I'm better protected with the Case just in case of an accident, it getting knocked off the table or I drop it. So yes, I would definitely recommend this case for anyone that has this device and wants to have their computer in a folio case while keeping it even smaller than a 1/2” ring binder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a case from Walmart at the same time I ordered this case. They both arrived early, but I must admit, the "other" brand ease of use is better that this case. I haven't used this one yet, but it's cute. I would have ended up paying more, but I used about four of my rewards certificates to get it to be the same price as the other case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect for Surface Pro Tablets!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits my Surface Pro tablet perfectly! Cases for this type of tablet are kind of difficult to find (compared to others) - but BestBuy had exactly what I was looking for. Not only does it fit perfectly and protect my tablet, but it is also a very attractive and stylish color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case. The main issue is that the included stand can only go to one angle. On the newer surface pros (6+) the built in stand allows you to adjust the angle of the stand to exactly where you want it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! Props the the screen nicely and protects the front and also fits over keyboard when attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet battery last long pretty design super fast and good speaker sound !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect cover.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed this since I use my Surface for work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection for my son's computer. He said the only negative is the stylus cannot adhere to the computer when the cover on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case, works perfect until I can get the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    no problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not too bulky keeps my surface pro protected. i have a laptop stand so this cover helps me to be able to use the surface pro on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty case but ordered the wrong size. Had to return.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    No stylus/pen holder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got mine in & it's almost perfect. My only con is that there is no stylus/pen holder, I didn't realize this until just now *facepalm*

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the case was sturdier to hold the surface up right. It is not as structured as I thought it would be.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Very big and bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this because it was too big and bulky for daily use. Great quality but not for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case designed look great but the clips seem loose. It is easily came off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Functional and looks great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to keep your Surface safe and secure! Also prevents scratch marks on your keyboard or the Surface backside! Def. recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Folio Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Protects the tablet and it protects the tablet

    I would recommend this to a friend
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