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Customer reviews

Rating 4.6 out of 5 stars with 794 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the wireless charging feature and long battery life of this 10,000 mAh portable charger, with many praising its portability and convenient size for travel. Positive feedback also highlights its compatibility with various devices and lightweight design. However, some customers find the price to be a bit high and note that the charger can get warm during use. A few also mention the short length of the included charging cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 794 reviews
  • Pros mentioned:
    Compatibility, Wireless charging
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love this charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best charger I’ve even had, it’s so convenient and you don’t need any cords if your have phones that are wireless charging capable, but it not it does have a spot to plug in a cable to charge other devices. The only thing I didn’t like was the price $50 bucks was a lot and that was on sale other than that it is so nice to keep my phones and Samsung Buds charged!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 5 out of 5 stars

    Best battery pack ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery pack is also a wireless charger! I've always hated having a long charging cord running from my battery pack to my phone. I've broken quite a few because they were in my back pocket and I sat on them. The battery pack is a little heavy, but that is outweighed by the fact that it can charge a Samsung Galaxy smart phone up to 5 times. For me, it's well worth the money especially since it is made by Samsung.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the review, TraumaJohnRN. Good to know you like the features on this charger! ^Elizabeth Samsung

  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    7.5 w fast portable wireless charger for samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a anker older 10,000 this was replacing that was much bigger I lost it at disney . Fast charging for note 5 and above also Galaxy 6edge + and above go samsung.com to see compatibility Nice looking finish available in different colors instead of black (easy to loose)also a big feature I noticed is i can charge my phone when battery is plugged in this is awesome if you ever have stayed at a hotel. Because you could charge the battery pack and then use the wire connection from battery to charge your phone and now with the wireless charger free on the battery and back of my phone ,I can charge my samsung earbuds and maybe another phone from my phone(not tested as i dont have another wireless charging phone around) Doesnt seem to fast charge while battery charging but still cool feature.... most battery based portible chargers wont charge your phone at all while it is charging leaving me to have to charge phone later....carry extra chargers and extension cords remember all that stuff or charge phone from battery while walking around which is how i left it . ... I WISH this samsung new charger had a strap or case to hold it to phone while charging I found one made out of silicone online but it should come with one and a power adapter would be nice for that price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 5 out of 5 stars

    Excellent Powerbank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product by samsung. Very well built and charges my iphone xs at least 2.5 times. Having the USB C output future proofs my Powerbank! Samsung has included the fast wireless charging on this which makes it all the more better to use. Definately recommend this to anyone looking for a Powerbank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for the hurricanes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a charge unit that you can have next to your chair when you have power and charges your phone when you don’t Great for the hurricane when the power goes out

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DadsWallet, that is great to hear! Thank you for picking Samsung. ^Elizabeth Samsung

  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    another gadget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this portable charger, I can connect 2 devices at the same time, one connected thru USB and the other just put the device on the top.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    I love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges super fast and charges my phone and galaxy buds even quicker *but seperstely* haven't tried wireless charging and a pluggin in a USB, but assuming that works well too!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Issue with charging Samsung 3 watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to charge a Samsung Watch 3 and a Samsung S10+ when away from home and during power outages. However, there is problem when trying to charge the Samsung 3 watch. Because my wrist is small the leather band has become very rounded which prevents the watch from laying completely flat on the pad. This prevents a strong connection to the QI circle. To solve the problem I have to elevate the charger so the watch strap can curve over the edge of the charger and dangle off the sides. It is also slow charging the watch.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Samsung Portable Charger

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this charger i carry it everywhere with me and charges fast!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite charger. Fast charge, reliable. Just don't drop it or it will break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good gadget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable charger is excellent, I bought to take with me on my vacation, and was very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size, Wireless charging

    Rated 5 out of 5 stars

    Perfect phone charger! A must have!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i lost power for hours during a storm and was unable to charge my phone I immediately bought this charger! It's small, lightweight and super easy to use! I love the style and color! It charges effortlessly and quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Wireless charging

    Rated 5 out of 5 stars

    Awesome charger!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this charger! About the size of a 6+ inch smartphone and has enough juice to charge most phones 2 1/2 times (I'm using it with the Note 9). If you have a newer Samsung phone with the wireless charging ability you really need to get this. If you don't have wireless charging, save some money and buy a cheaper one.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great portable, wireless charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to bring to my second home and also when travelling. It's lightweight and offers versatility to charge via USB or wirelessly for compatible devices. It recharges quickly after use, too. So far, I've had 2 long power outages in 2 months, so I have had the need to charge phones. It easily charges wirelessly 1 device and can also charge another via USB at the same time. Working remotely, it helped save me from having to take time off during weather events. My work phone gets a lot of use and the Samsung charger kept the phone charged. The main reason I purchased this is also what I like the most after using it: the convenience of wirelessly charging. Besides not needing a cable at all, I don't have to worry about having the right cable, too. My work phone uses a different cable from my personal phone. As a result, I don't have to have both cables like with my previous portable battery. I also appreciate it charging through cases. I have a few Qi chargers around the house including some Samsung-branded ones, and they all charge with my cases still on. The portable charger works like a champ the same way. Overall, I'm happy with the portable charger and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 4 out of 5 stars

    Great for Travel, Concerts, Sports, Camping

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first portable powerbank, but it is my first Samsung portable powerbank, not to mention the first one that has wireless charging, and the first with this much power. This does use your Samsung phone's "Fast Charging" brick to power up. Even though it's plugged into fast charging, it seems like it takes forever to charge, meaning the powerbank itself, (i'll cover using it to charge your phone next, but 1st we must power this up.) It's understandable though, as this is 10,000 mAh, your phone is likely 4k-4,500mAh (less than half)... so it's as if you're charging your phone from start to finish twice with this, keeping that in mind, the time to charge this is justified. Now that you've charged this, using it to charge your phone: At home I sit this on a nightstand next to my recliner, as there are no outlets nearby, so this beats charging phone across the room somewhere. When on the go, ie: an NBA game, or concert.. you usually need a charge as fast as possible, so it's best to plug your phone directly in with the provided cable for a faster charge (wireless charging is slower), BUT if you are not in a hurry, and don't want to carry the cable around, take a hairband and wrap the 2 together for wireless charging, and stick it in your pack or pocket rubber banded together. This is the best travel companion. 2 Thumbs up! Love this charger.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size, Wireless charging

    Rated 5 out of 5 stars

    Great for Apple and Android Users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use is so my simple. Can charge wirelessly and with a cord at the same time. Doesn't look horrible if you set it on a table at a restaurant. Slim and sleek so it fits in most men's jeans and women's medium size clutches. It's a great everyday item for those on the go who can't charge a phone regularly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to have you as a satisfied customer, SimplyGeo. Thanks for the 5 stars. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life, Size, Wireless charging

    Rated 5 out of 5 stars

    PERFECT!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tried many... battery extenders and this is the best. It can charge your phone wirelessly in fast mode and it can charge the phone while charging the battery extender. my used to like the energizer but this samsung is much compact feel more solid performs great. price is very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Wireless charging

    Rated 5 out of 5 stars

    Fantastic charger for the value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw this on sale for $30, I figured it was already a steal. Some reviewers complained about the capacity but I don't think it's as bad as a lot of people think. As a test, I used my Note 10+ down to 2% and charged it full wirelessly. Then the following day I charged it again after being around 20% and it was able to get to maybe 70-80%. PERHAPS it's not quite 10000 mAh since the battery for the Note 10+ is 4300 mAh (and I should get more than 2 full charges), but there is also the possibility that more of the portable charger battery is being used while my phone is being charged because I left the phone on even though I wasn't using it much for anything. Still, to have fast wireless charging (or regular fast charging) in addition to being portable is of immense value.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Wireless charging
    Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    I had such high hopes...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had such high hopes for this charger. After watching several favorable reviews about this charger on Youtube I decided to finally pull the trigger and buy this particular charger because I really wanted a wireless charger. I wanted one so bad I was even willing to pay the almost $60 bucks it is going for now. I would have preferred not to pay this much especially because I know a year ago this charger could have been had for around $45. But now it is $60. Nevertheless, I was convinced by the reviews I saw that even at this price it would still be worth it to purchase so I did. I ordered this charger online this morning and drove to Eden Prairie to pick it up. As soon as got it home I plugged it in, to get it fully charged, then went and took a nap. Woke up, saw that the charger appeared to be ready to use, so I plopped my Samsung S7 Edge down on it and waited. And waited. And waited some more. My phone kept telling it would take about 2 hours and 20 mins to charge my phone so I decided to find a movie on Netflix to watch while it charged. How come by the end of this movie my phone, which was initially at 10%, only got up to 40% charged? What kind of nonsense it this? I was so annoyed. This is what I paid almost $60 for? And to top it off the charger got SO HOT! I mean really hot. I did not like that for safety reason because I had this hot charger lying on my wooden desk. Seemed like an accident waiting to happen. After waiting some more for my phone to fully charge up I finally decided forget this wireless charger. I went and plugged my phone into my portable Anker charger and man what a difference. Samsung claims this charger fast charges, but my Anker charges way faster. And it charged my phone while barely getting warm. Now, I am fully aware that wired charging is faster than wireless charging in general, but c'mon, I was not expecting such a disparity in speed between these two chargers. Now I liked the size of the Samsung charger, the build, and the color. But I did not like price, the heat, or the super slow charging speed. Maybe I got a lemon? I don't know but for $60 this charger gets a hard NO from me. I will be taking this charger right back to Best Buy tomorrow, quick fast and in a hurry, to get my money back. Then I am going to take my refund and buy a second portable charger by Anker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Compatibility, Wireless charging

    Rated 5 out of 5 stars

    Great wireless charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with all my devices including Samsung smart watches and ear buds. Can charge devices wirelessly and by cable simultaneously. The battery capacity has been excellent so far.

    I would recommend this to a friend
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