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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 812 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, affordability, and compact size of the 11.6" Chromebook. Positive feedback also frequently mentions its performance, battery life, and lightweight design, making it suitable for various tasks. Some users expressed minor concerns regarding the screen resolution and compatibility with certain programs. Overall, the Chromebook receives praise for its value and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 812 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It ‼️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college students easy to use got it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great overall computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer to achieve everyday tasks with ease and speed. You can’t go wrong at this price and honestly google drive is pretty much all you need if you’re not going to be doing any serious document processing. Lightweight and boots fast. Long battery life for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Very Epic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school and it was really nice and fast. It gets everything done I don't have many complaints. If you're looking for a computer to get work done, I highly recommend it. Its cheap, but fast and works really really well. Just keep in mind that this runs on Chrome OS and not Windows or Mac, so you can't really download and play games on this. But this is a really really nice and cheap alternative for a laptop, really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Small laptop packs a punch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small chromebook laptop, strong battery life, fast RAM for descent size and best of all very affordable.

    I would recommend this to a friend
  • Cons mentioned:
    Screen resolution

    Rated 4 out of 5 stars

    Great value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this bad boy (especially on sale), it is a steal! The keyboard is very good overall. The size is not too bad. We got it for our kids first computer since they use Chromebooks in school at the time, so he could access his sites at home. It feels rather durable for a kid. The screen is low resolution but good enough for a first computer or if you just need something to get some quick access / work on, this will be more than enough. Storage space is fine but get the model with slightly more space if able. The height of the unit is fine but the other dimensions are small with weight not being too high so it'll fit fine into a bag. For ports, you have a 3.5mm headphone jack, two USB 2.0 slots, a micro SD slot and 1 HDMI port. More than most high end laptops. I would like to see at least 1 USB-C port but it is fine. My only big gripe here is the power input is a proprietary plug, a little annoying when USB-C could have done the trick. Don't lose your charger!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best for anyone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His chrome book is awesome. Price is completely reasonable easy to use and the battery actually lasts pretty long I was pretty shocked. It’s very lightweight and it’s great for just surfing the web or doing homework I couldn’t be any more happier with it. If you plan on storing things on this computer it’s not the one for you lol

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Screen resolution

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are cheap and get the job done. My girls wanted chromebooks to (a) do their school work on and (b) to "play" on, so we got one for each of them for Christmas. (The oldest daughter in junior high can now use the Macbook Air exclusively for her schoolwork instead of having to share it with the younger two.) I put "play" in quotes because they actually do productive stuff when they are playing on it. For example, my 11-year-old daughter is making fake websites for her fake doctor's office using Google's various tools like Google Forms. It's actually pretty impressive what they can create with these. While I'm not a big fan of Google and how entrenched they are in our school system, I appreciate the utility that these chromebooks bring at such a low price. This particular chromebook seems fine, though I have not taken the time to extensively compare with others. The screen is junk compared to a normal computer, but that is part of how these manage to be such low cost. The girls don't seem to care that the screen is lower-res and lower color than the Macbook Air they were using prior to these. Four stars. These are a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Couldn't be happier for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a very cheap computer to do non-work related things on. I was reluctant to buy something non-windows or mac based... and one that has such 'low' specs. But you know what? She loves this. It is absolutely fine for her to browse the web, check social media, and send emails with. It powers on quickly, and even though she isn't very tech-savvy, she figured out how to download some android apps, including one that keeps track of her recipes. If you need the "latest and greatest" (like I do), move along. But if you need something simple and cheap, do it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. It does everything that I need it to do and more. I use it for work and personal. It is small and light enough to take everywhere with me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this laptop, i recommend it especially for young kids/teens. It is very useful for school work and very easy to use. It is small enough to carry around, and also very light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High recommended Easy to use I bought this laptop for school and it was really nice and fast. It gets everything done I don't have many complaints. If you're looking for a computer to get work done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Inexpensive Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Chromebooks. They are inexpensive, really easy to operate, and light weight. I will return to the Chromebook when the time comes for a new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great chromebook for elementary school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these chromebooks for my children who are in elementary school. They are lightweight but not so much that I feel they are fragile. They work quickly and are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook-Intel Atom x5 4GB Memory-32GB was a great purchase, I ordered 2 online and waited approximately 3 to 4 days to pick it up at my local BB. I did have the option to have them delivered at home for free but opted to go pick them up. The 2 Chromebooks were Christmas presents for my boys. Chromebooks are very light, nice grayish color and it was a breeze to set them up with Wifi. I think I paid somewhere around $120 couple of weeks ago during a Deal of the Day. I definitely reccomend the Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Very compact and light on weight. If you just need quick and easy then this is for you. Not much memory but an SD card or USB will do the job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    super portable and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful laptop. Portability is amazing. I take it on the go and can keep up to date with emails and news. I love the weight and size. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use these at school, so I wanted to get one for home. It’s perfect for anyone who just does light work on their computer, but works great for the 4th grader. She’s able to continue her school work and projects at home. She plays learning games on it, and practices her reading skills. My junior high and high schoolers each have one of their own that we purchased a few years ago, and they have held up well and still work perfectly. It’s a great alternative to a laptop, because they’re much less expensive, but they can do anything they need to do for school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son for Christmas he loves it. Very easy to set up. Battery lasts long. No problems. Just the right size for the work he needs to do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great device, would recemend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device especially for its price. I have been able to complete every day to day task on this device from managing my accounts to book keeping for my business. the screen for me personally has been phenomenal, I watch most of my shows/ movies on this device (I connect it to my tv). Its been a few months almost a year and I see no signs of any wear and tear even though I use it daily, the device itself is also running just as fine as it did when i first opened it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love at the features that comes with it, it is easy to use and it loads super fast. This is a good investment and the price was cheap.

    I would recommend this to a friend
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