Customer Ratings & Reviews

We had an older model of this same size front loading Samsung washer for 5 years which we liked a lot, washed very well, and never gave us any trouble, but it was rather loud during the spin cycle. Then we recently got this latest version washing machine for a good deal before Christmas. It is extremely quiet during the spin cycle, has a larger loading mouth, more washing options, and is really to operate with the AI smart dial that remembers the typical sequences we follow for different kinds of laundry. The only slight issue is it is so water efficient, we do an extra rinse and spin to get the soap out, but we now tend to use less soap and laundry comes out smelling nice and clean - and we use unscented detergent. Very happy with this new unit - highly recommend for condo residents who need a small closet space fitting stackable washer/dryer that works really well. Our older Samsung dryer is stacked on top.

Easy to use, didn’t have to read the instructions. The interface is very intuitive, the clothes come out clean and it plays a happy little song when the cycle is complete! You can also control the whole thing by it’s your phone and it sends a notification when cycle is completed which is great because itsneasy to forget about it; even in a small home as it is super quiet.

Compact design, great capacity washer, i have installed in my rv and i couldn't be happier

I enjoy the use of the washer, the size was great for the appointment. I really like how the clothes come out wrinkle free and nice and soft great machine

Installed November 9th, 2024 and already we need service on it for leak in the door seal. Tech was not given the expressive details I provided of the set up (stacked) or the problem, so after waiting for the service date, he came and left without doing anything. Now we wait again for another service call to be set up (3 days estimated by the Tech).

Great washing machine, compact and fits in tight places. Exactly as we expected. Would recommend!

It is excellent for small apartments, its load capacity is great, the space it occupies and its easy connection made it perfect and in function with the dryer from the same series they make an excellent combo. I loved the Wi-Fi connection that notifies you of the wash cycles in which it is washing and drying and you can customize it with a name to your machines

A great little washer is a stackable unit with a comparable dryer on top. It's hidden in a small closet.

Broke and leaked destroyed my house. Leaked so bad it went through the wall to the outside of the house Support is worthless

This is a very nice washer. It cleans very well, has an excellent assortment of cycles, and it’s VERY quiet. Not inexpensive but it seems to be a high quality machine.

Overall easy to operate. Dryer fits perfectly on top. Has difgerent type on cycles, spin and temperatures that you can control depending on load size.

This washer is amazing…washes extremely well just like the laundromat…rinses very well…right amount of water…clothes really do come out clean smelling just like suavitel when I use it during the final rinse…had a top load washer for years…but this one really tops it…and it fits a lot of clothes…and still have room in it without it being too full…This is the 1.

We love our washing machine, the simplicity of how it works and its compact design. The washer was delivered by friendly, competent and knowledgeable technicians.

It was the right size for my available space. I also like the fact that its high efficiency.

Love this washer! Fits exactly in our spot for both that and the dryer! Works great and I highly recommend!

Best washer I have ever owned , Cleans great , Very quiet , Clothes come out almost dry from the fast spinning , just hang for a short time - I dont have to use the dryer .

Living a condo space is limited. This Samsung washer fits under the counter and found it easy to use. Make sure to purchased the extended warranty as front load washer normally only last 3-5 years. Found this washer very quiet,

We purchased this and the matching electric dryer to replace our horrible 4 yr old top loader. We've had excellent experiences with front loaders in the past and loved how they perform but we needed a set with this capacity to fit our small laundry room. We ordered the delivery and set up for the set - delivery was reasonably fast. The pair were set up and the installer started the required test run on the washer. Before it was finished they left and we waited for the cycle to finish. When the draining started, water was spraying from the mid section of the drain hose from a small hole, obviously damage or a defect. I immediately called the installer and he said he would call customer service to notify them and they would contact me. They called and asked if I wanted the pair replaced but we thought they could just replace the hose. Days later, the tech came and said the hose would take a week to arrive but a new set would arrive within days. We thought if we bought a replacement hose and replaced it ourselves, we could finally do laundry that was piling up. Nope! The back panel needs to come off first! We were so frustrated at that point we chose to return them both. We were not impressed with how the whole Best Buy/Samsung experience went and we weren't going to do it again! We purchased a similar GE set from a different retailer and couldn't be happier. We realize defective parts happen but "some" retailers should re-think their customer service guidelines in these circumstances......maybe require the installer to wait until test run is complete? And push the repair up to a priorty to keep their customers? Too late for us Best Buy, we won't be back for anything. That's too much money spent to do it all over again!

I like how fast and efficient it can wash a load of clothes and it's really quiet, very easy to operate .

Awesome dryer! It works and does what it needs to do! High quantity and simple install! Easy to use! Good for small homes and tight spaces!