Customer Ratings & Reviews

excellent product and excellent seller, very nice , big refrigerator and very necessary. Thank Best Buy.

The best i have brought in the past 20 years ,Also the Salesman was great

I love my new Samsung Refrigerator. Definitely made the right selection.

Love the refrigerator the only down fall is the finger prints from opening and closing the doors

Bought this open box rated excellent and it is so far!! The only thing wrong with it was no manual, they are online so no big deal, and there are 2 small scratches on the side but they are up against a wall and not visable. Buying open box saved a lot of money!! One other small item, you have to push real hard to get ice.

This is a gorgeous refrigerator!!! It works perfectly. It was delivered without a scratch. It was reasonably priced. I could not be happier. Samsung has been my personal favorite for televisions for years and now refrigerators as well. Read some bad reviews, but my experience has been perfect. Highly recommended.

My original choice of fridge got cancelled and I’m so glad it did as I then chose this one. I love it. Love the color too!

The refrigerator water & ice dispenser was not properly design. Therefore, it makes it difficult to get water or ice within spilling the water as well as the ice all over the place. There is not receptacle included to collect the water and ice spilled. There was a freezer’s drawer missing and we have been trying to get it but Best Buy is not helping.

Love this refrigerator! Replaced a 13 yr old huge fridge with this smaller streamlined counter depth fridge. Looks modern and great and has plenty of space for our needs.

Bought a whole kitchen of samsung appliances over $5000.00 had it delivered. To check the refrigerator would of had to unwrap plastic and take off all lumber and styrofoam, you could see through the plastic and looked good all of this was going in a new home that was not ready yet and had to store this for awhile Behind one of front corners of styrofoam was a dent. not covered now I'm stuck with buying a new door skin and installing myself.

Fits perfectly in my small townhome sized space and looks beautiful. Nicely matches with my other stainless appliances. Counter height is a perfect fit. I like the clean look with no door handles. There’s adequate space on the inside, lots of shelves and useful door storage and has a really clean look and is well organized. It’s easy to setup but the SmartThings connectivity usefulness is limited. It does let you know if the door is left ajar and you can easily monitor the refrigerator and freezer temperatures and make changes as needed. The ice maker has a small capacity so if there’s more than two people who use ice often it may struggle to keep up. But the door mounted ice maker allows more organized freezer space. The in door ice and water dispenser functions well but it is difficult to get the cup just in the right spot. In my experience, It doesn’t drip like other reviewers have reported. The refrigerator maintains a consistent temperature. It does make some strange noises but that may just be because my place is a small townhome. Overall, it’s a good value. It’s perfect for a family of two or three with average storage needs. I would recommend. Good quality and performs as I expected. Best Buy delivery was on time, quick and painless.

I’ve had this fridge for about a month, and so far, it’s been a great addition to my kitchen. The stainless steel finish gives it a sleek, modern look that blends seamlessly with my other appliances. The counter-depth design is perfect for smaller spaces, offering a built-in appearance without sacrificing too much storage.

He arrived right on time they were very courteous. They put the refrigerator right in place for me and made sure everything was working correctly so appreciated there promptness.

This is a great fridge! Has a ton of room, shelves are a good space apart and the led lighting on the inside is great! The only couple negatives we’ve seen so far are : The ice maker is pretty slow to make ice and slow to dispense. It took almost 2 days to fill completely. We’ve had some food and drinks on the middle two shelves toward the back freeze. I turned the fridge up to 44 and try to not put produce at the back and it seems better. The stainless steel does show finger prints, but wipes off very easily. Overall, it’s very nice!

Excellent upgrade. Nice capacity counter depth fridge. All around cooling and water/ice in door. Large door shelves can fit gallons of milk. No handles sticking out maximizes our smaller space. The black stainless steel is beautiful and not fingerprint smudgy. Was in stock and under 2 grand, most in this price range were not available. Smart things app seems useless, only tells me the door is closed - ok.

This is a really nice refrigerator. I like the fact that it has no handles. We bought this about a month ago as an open box excellent condition however when we picked it up we received satisfactory condition with 2 dents. went back to the store and was told it was the last one. manager was nice enough to give us $200 back the difference between excellent and satisfactory. because we were selling our home we didnt want to spend more by ordering a brand new one so we kept it. i would suggest you check the sticker at time of pick up when ordering out the box. you don't always get what you pay for. all in all we would highly recommend this refrigerator. it really has a nice look to it and so far works great.

Pros: Cools great! Outside looks superb! Room in freezer to lay a frozen pizza flat. Cons: can’t seem to get the Smart app to work. Water nozzle on water dispenser is angled oddly so be aware it my miss a smaller glass. No middle drawer in fridge side is annoying, but I knew that getting the unit.

It's only been 3 weeks, but so far it does what I need it to do, and was a bargain basement price compared to similar models. This is much easier to organize with all the shelf space, compared to our old french door model. A few things that keep it from getting 5 stars: The water dispenser is aimed slightly outward so if you are filling children's cups or cups with small diameter openings, it will spill out and miss the opening. It also drips for a few seconds after the water dispensing is done which is mildly annoying. The ice maker is adequate, but somewhat slow for a family of 5. We need to store ice in a bin with a scoop so we don't run out. Other than those minor annoyances, it's great.

Had the fridge for over a month and really like it. Very clean streamline look. Really like not having handles. Have plenty of room inside. Door bins are huge and hold lots of stuff. Plenty of height between shelves. Veggie/Fruit bins are plenty big. Freezer has solid shelves, not grates which I really appreciate so stuff does not fall in-between the grates. Fridge/Freezer controls are on the inside Fridge wall. Very nice not having the controls on the outside and accidently setting the temp. Ice bin hold plenty of ice, we never ran out during a party. Ice deliver is a touch slow, but really no big deal. Yes there is no light on the ice maker and we do not miss it at all. The simple easy water/ice controls are just so nice. Fridge runs super super quiet. You will hear when the water is put into the ice tray and when the ice tray releases the ice, but again nothing any different than any other fridge. Highly recommend this fridge. Counter depth hold plenty of stuff.

Love this refrigerator! Its very quite and looks amazing. 4 stars are because 'm not a fan of the ice area on the outside of the fridge because you need to push the panel to get ice instead of a small area where to cup should touch and it's dark.... not really lighted. Now within the 1st month it needed a repair.... It was freezing my vegetables and sandwich meats in the refrigerator part of the fridge. It took me 4-5 weeks to figure out why... meaning I changed the temp each week but it still did not stop freezing. So I called, they came out the next week and replaced an area in the freezer and the motherboard control....? I think everything is fine now. If not I will re-review.