The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $717.99
Clearance
Save $382
The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 232 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend this washing machine for its quiet operation, excellent cleaning performance, and large capacity. Positive feedback also highlights the efficient spin cycle, ease of use, and the inclusion of useful features, including steam. While some users noted minor issues with the door, the overall experience is overwhelmingly positive. The machine's energy efficiency and competitive price point are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 232 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    A great,, inexpensive machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering this washer was less than 700 bones, this is an awesome deal. It is a steam washer, quiet, huge, and good looking. Cleaning performance has been very good, and the machine is very quiet. The motor is covered by a 10 year warranty. Can't imagine why you'd want to pay more for added features that are of nebulous benefit!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Spin cycle

    Rated 5 out of 5 stars

    great when on sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to replace a Maytag that failed after just 2 years. More expensive, but more features, holds a ton of clothes, extremely quiet operation, great ability to customize your load settings with prewash, extra rinse, steam, variable wash times for various levels of soil etc. A similarly priced LG model has less features, the model number ends in "CW" which means cold water only, so it was worth the extra 100 bucks on sale for the samsung to get better options for cleaning with hot water, with a bonus for steam, plus a great cycle to clean itself called purecycle to eliminate that notorious mildewy smell the front load washers are known for. Only had this machine about 2 months, but we're really pleased so far. Even though I wouldn't say it's cheap by any stretch, if you can pick it up on sale it can be a fantastic bargain for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Spin cycle

    Rated 5 out of 5 stars

    What a nice change

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one after our 8 year old Kenmore front loader went on to the great laundryroom in the sky to be with Jesus. This thing sure is nice! It's roomy, nice wide door opening, and does a great job washing. Balances the clothes very well and is fantastic at spinning most of the water out of them. There are lots of cycle options and settings that actually make a difference. Love the built in heater that gets the water extra hot (when you want it to), and the steam + a bit of bleach really does do a great job on stains. The sanitation cycle is great too, going to run that every month or so to keep it fresh and hopefully to clean the components that support the drum and keep them from corroding and breaking (like our old washer did.) On top of all of this it even plays a friendly little ditty when the wash is done too. All in all, brings a satisfying feeling to doing laundry. Who would have thought?

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my Samsung washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung washer I bouggt mines a few months ago and I just love it the machine is really quite u can't even hear the machine when it's on it haves a lot of features and a lot of cycles option

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Spin cycle

    Rated 5 out of 5 stars

    Overall, this was an excellent buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had front loading washers for several years now and it is finally a joy to have one that works as flawlessly as my prior top loaders. For years I've dealt with banging washing machines because the load was slightly off balance during the high speed spin. This machine NEVER bangs! What a joy to load the machine and forget it until it plays the "I'm Finished" melody! My clothes come out clean and nearly spun dry (which is basicly the point to save energy on the drying). If I had anything I'd like to add to the machine, it would be a spin only cycle (must use rinse & spin) and a high heat for dedicates. However, for the sale price, I dare not complain!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Spin cycle

    Rated 5 out of 5 stars

    Excellent Washing Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine with great features. The capacity is large enough to wash larger loads including comforters and blankets. The price is great and my clothes are very clean. The other positive is the shortening of the dryer run time since the spin cycle really gets the clothes dry, too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer for Good Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Front Load washer that I have used so far. It has great cycle selection, big capacity, washes very cleanly, and very easy to use. My negative issue about it is that the end of cycle alarm is not very loud when set to the loudest setting but that is a very minor issue. Overall, this is a very quiet and very well built washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Love my new washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer look very nice. It runs very quietly. Leaves my clothes very clean. It is very easy to use. The price was very reasonable for such a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    great for a family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this washer. It holds large loads which saves time. It has many options including steam. It's very quiet, I can hardly tell it's running. If you have the matching dryer you can stack them on top of eachother as an option. Cleans the clothes well and they come out smelling good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Spin cycle

    Rated 5 out of 5 stars

    Really good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very happy with this machine. Our wash comes out smelling really clean, we are saving money compared to our old washer and the spin makes the clothes so dry that the clothes don't have to be in the dryer very long.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Efficient and effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of getting clothes clean and relatively quiet. Was able to get a rebate from my utilities company because it is an Energy Star appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love My Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer on sale and have loved everything about it. It's so easy to use and does a great job washing our clothes. I love how much room there is.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same washer for 23 years before this one so it was quite an improvement.. Delivery and installation was quick and professional. I got a great deal it was on sale, free delivery & set up and they took the old one away. Easy to use. Love the way it looks. Works great, holds lots of clothes. Doesn't smell bad like everyone who had front loaders told me it would. Perfectly happy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and efficient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a new washing machine I would highly recommend this one. I got on sale and it is the best investment I ever made. It is quiet, energy efficient, and cleans the clothes very well. Only downfall about these new washers is you have to use high efficiency detergent. I learned that the hard way with my last HE washer. I used normal detergent and the engine broke down and spewed grease every where. But this washing machine is really wonderful and I recommend it to any one looking for a new washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great washer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set along with dryer unit and stacking brackets to replace a 12+ year old Kenmore stacked all-in-one unit. Have been using for close to a month now and very happy. Lots of cycles to chose from and you can even customize a few for custom wash cycles. The addition of steam in the wash cycle was a pleasant addition. The vibration dampening reduction system works great as well, on the spin cycles it can get up to a pretty good clip, but by following the balancing instructions and running the one time self-calibration cycle, there is little to no shaking or wobbling of the unit. One occasion when there is a large load, it does tend to shake a little bit, but nothing obnoxious. Overall, very happy with our purchase of a Samsung unit. On a side note. We did buy this from Best Buy and chose to install this ourselves rather than wait to have Best Buy install it. The 1st unit we picked up was badly damaged by what appeared to be a forklift. We couldn't see it until it was unpackaged. Besy Buy was more than happy to replace it, we just had to wait a few days for the new one to show up at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very quiet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our LG washer with this Samsung washer and couldn't be happier. It is MUCH quieter and the clothes come out cleaner and drier so there's less time required in the dryer. The steam cleaning features are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! I had an old whirlpool with an agitator that most people want to go back to after receiving the new top loaders. This front loader is amazing at getting stains out. I would have gone with the one that had a few more cycles if i had known it was available. The steam cycle is fantastic for kids clothes. The steam cycle does not seem to fade colors at all but does a great job with baby food, set in stains, and etc. any kind of stain that you can imagine trying to get out of clothes. The quick cycle is great for work dress shirts and it is gentle enough for the very delicate items also. The samsung's drum has holes punched inward instead of out so the clothes won't get hung or caught on anything in the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The most cheerful washer in the world

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer (and the matching dryer) were my first large appliance purchases now that I'm a homeowner. Overall, this set has been amazing. The stack fits perfectly in our laundry closet; the capacity is large enough to handle both my clothes and my wife's in one load; it has more cycle-types than I know what to do with; the steam feature is great (especially considering how low the price is on this unit). However, the best thing about this washer (and the dryer) are the end-of-cycle jingles. We've all heard appliance signals; usually they are 4 or 5 notes long and, while functional, not particularly inspired. This washer is different: when your clothes are done, you get a serenade. It makes me smile every time I hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Wish I would have bought one sooner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty unexcited to do my laundry. Even when I got this machine I kept holding off on doing laundry. Then I loaded it. What used to be two loads was now one. I loved watching the first load go. After it finished, I did another. I even got my comforter and washed it. Each time the machine was quiet, efficient, and user-friendly. I'm so glad to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Spin cycle

    Rated 5 out of 5 stars

    Very nice washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the beautiful red shade. The washer has a quiet operation. It also comes with many cycles and/or options. The clothes come out almost dry!

    I would recommend this to a friend
Sponsored