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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 652 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the quiet operation, cleaning performance, and ease of use of this 4.5 Cu. Ft. 10-Cycle High-Efficiency Front-Loading Washer with Steam. Many appreciate its capacity and the available features, including the steam function and energy efficiency. However, some users report issues with excessive wrinkling after the spin cycle and concerns about the door and potential odor. A few also mentioned balance problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 651 reviews
  • Rated 5 out of 5 stars

    Great Product from a Reputable Company

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about my Samsung washer. It matches my Samsung Dryer and we are pleased with both. The brilliant blue color looks great in our newly remodeled laundry room. It uses less energy and detergent than my old Whirlpool top-loader which lasted 30 years. One of the greatest features is the chime that lets me know when my clothes are done washing. We are so pleased with all our Samsung products. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing and almost silent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We almost didn't get a front loader due to our last one almost walking across the floor during the final spin (LG, we had two that did this). The Samsung is almost noiseless! The auto balancing mechanism really works well!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Very nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 weeks now pretty happy with it other then when washing my sons cloths the socks get stuck in the door seals along with our pets hair

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome front load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money you can’t beat this laundry set on sale. Never was a fan of top loads so I went with these platinum Samsung front loaders. Quiet simple and reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    multy fuction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is the best washing machine which I had bought.So large container and so many fuction .Great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to use! My cloths come out smelling new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at how the washer uses minimal water and the way it washes the laundry. I sit in front and watch it work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer and dryer are the best!! excellent customer service at Best Buy but the delivery guy was in a bad mood when he delivered the washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade old washer & dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on these new washer and dryer!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Door, Spin cycle

    Rated 4 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the washer so I have not used it much. It is aesthetically pleasing. It has the steam option built in. The clothes I washed so far seem to have come out quite clean. The normal cycle takes longer than my old top loading washer. Also you have to leave the door open in these front loading washers to avoid residue buildup and smell.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent washer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer...holds very large loads, clothes come out clean and dry so not much time in the dryer. I haven’t used the steam wash yet so I can’t comment on that. I am very happy with this washer and glad I purchased this model. This is my second Samsung HE front load washer, the first lasted 9 years so I’m hoping this will last a little longer. It’s also very quiet so it would be good for main floor. I definitely would recommend this model washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features, Noise level

    Rated 5 out of 5 stars

    quiet and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash machine is quiet and cleans well. Uses a little more water than my last one. Has lots of options. Tells you after 40 washes so you can do a clean mode to wash the tub. This one you can set your own cycle so you can push two buttons and wash. Love this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Works expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 6.5 year old Maytag front loader. This unit works wonderfully. It's quick, efficient, and gentle. It does shake a bit (it's on those pedestals) when set on highest spin, but that is momentary. Very quiet (again except when revving up to highest spin-once at speed is still pretty quiet). Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Excellent wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest you read manual front to back. This thing shook so bad. We/The Mr. Did not read to take off the packing something or other. Too cheap to pay for installation. So be sure to take them off befor using. The machine is excellent and we love the look. Have not used all settings yet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Wonderful machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had front loading washers before. This one is the best so far. It is quiet until the final spin slows down, and that lasts a very brief time. Cleans very well and has a huge capacity. I look forward to many years with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Not good as a stackable unit but otherwise great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the matching electric dryer to stack as we have a very small closet for laundry. They work fine. Stacking was a pain and although the units measured seemed to fit, they didn't fit unless the dryer was side-vented. The stacking kit actually makes the dryer sit a bit over the back of the washer. The side-venting of the dryer was a nightmare. They're also extremely heavy. I also have difficulty seeing the control panel of the dryer as it's tilted upwards and I'm 5'5". I wouldn't suggest getting this pair unless they're used side-by-side. Otherwise, I'm happy with them and they seem to do a decent job on laundry with a large capacity and quiet operation.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    For the price I bought it, it's a STEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this during the November sales for $650 before taxes and purchased 5 year Geek Squad for peace of mind as front loaders regardless of the brand or manufacturer aren't as reliable as the old top loaders our parents had with agitators that used gallons and gallons and gallons of water. This machine requires so little detergent (only use high efficiency) that it blows my mind how it even cleans things so well. I use the steam function for nearly every load because hot water in my building is horrible and not reliable at all. I love that my clothes come out 99% dry on the highest (1300rpm) rinse setting. It's an incredibly quite and very efficient machine and it's so little water you'll think you're hoses aren't fully open to feed enough water to the machine. Trust me it knows when more water is needed based on the amount of clothes or the cycle you select. Dry the window and rubber seal inside the machine as there will be water left. Use the recommended amount of high efficiency detergent only no more. Use steam more often then using harsh chemicals like bleach. Leave the door open after each wash to dry and prevent mold growth. Run a self clean cycle once a month or every other month based on use. Clean the filter and detergent tray within the same period for odor and mold prevention.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Fantastic washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, great in a second floor location. Cleans really well, easy to use controls. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer. the steam works great. user friendly.it does not take much space.it leaves cloth clean. great option for cycles. maintenance is only pressing one bottom.very cost effective. the only down size is that you need to have the right plumbing for connection at delivery.the connecting tube for the dirty water has to go up above ground level. delivery men will not connect to anything at ground level. need to read guide book for plumbing requirements.do not leave this detail to salesperson or consultant.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had either Maytag or Kenmore machines, and always top loaders. This is our first Samsung and our first front-loader. So far we have found the cleaning results are superior to the other washers. It's quiet, it looks good and it appears to be of even higher quality than the Maytags or Kenmores we have had.

    I would recommend this to a friend
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