Customers express satisfaction with the large capacity, cleaning performance, ease of use, quiet operation, size, and price of the 4.5 Cu. Ft. High Efficiency Top Load Washer. However, some customers reported issues with the spin cycle and the lack of an agitator. A few also mentioned concerns about the washer's long-term reliability. Overall, positive feedback on key features outweighs the negative comments.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 800 reviews
Pros mentioned:
Capacity, Cleaning performance
Cons mentioned:
Spin cycle
Rated 4 out of 5 stars
So far, so good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine is huge and has done a good job with cleaning. It gets 4 stars because it stays balanced really well but doesn't spin quite as thoroughly as I'd like and the clothing that comes out is still fairly wet (not sopping by any stretch but my previous washer had a really good spin cycle and thus didn't work my dryer as hard). The only annoyance is that it has a longish, electronic tone "song" that plays when it's done and I have not been able to figure out how to turn it off. I have a first floor laundry so it's annoying when it goes off.
I would recommend this to a friend
Pros mentioned:
Capacity, Ease of use, Noise level
Rated 5 out of 5 stars
The perfect Washer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quiet, easy to use, big enough , very good price, never disappointed with Best buy
I would recommend this to a friend
Brand response from Samsung
Posted .
Samsung is delighted to hear that you've had such a positive overall experience with this washer, Editha. Thank you for the 5 Stars! ^Lo
Pros mentioned:
Size
Cons mentioned:
Agitator
Rated 5 out of 5 stars
Lovely machine
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Samsung washer died on me suddenly and I had to act fast to replace it. Money was a concern, and this machine was a decent price. I researched it as much as I could and decided that it would be a good choice. Well, my family and I love, love, love it. The washing drum is huge. It does not have the pole in the middle so we can fit a ton of clothes in. It cleans well, and so far we've not had any problems with it. We got a slam dunk with this one.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Cons mentioned:
Spin cycle
Rated 4 out of 5 stars
Good washer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this washer trying not to break the bank. It does a good job washing the clothes this far. There have been 2 times that for whatever reason the clothes didnt finish the wash cycle. I just turned the power back on and it restarted. It plays a nice tune once it it finished the cycle to let you know its ready to be dried.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Noise level, Size
Rated 5 out of 5 stars
The Best Washing Machine!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washing machine is the perfect size. The Smart settings are a nice change from the traditional machines. It is extremely quiet when it runs. My favorite thing about it is how efficient it runs! Each load comes out practically dry, very clean and we use less detergent and fabric softener. Love this machine!!
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Cons mentioned:
Agitator
Rated 4 out of 5 stars
I really like this washing machine.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this washing machine. It has a huge tub with no agitator and washing large loads easy. It is not complicated to use. I am very happy with my new washing machine. The only problem us that the tub is so deep, I need a step stool to reach inside and get my clothes out.
I would recommend this to a friend
Pros mentioned:
Size
Cons mentioned:
Spin cycle
Rated 4 out of 5 stars
Weird transition from an agitator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First, I should say that it washes well and gets clothes clean. For stains or heavily soiled I have to use hot and heavy duty cycles. Normal doesn't cut it. For others, it's fine. I have a difficult time getting used to stiff towels. I just don't think these cycles really break down the fabric. The hardest thing is getting used to the noise and length of time for regular cycles. I have no idea what is going on in there but it is loud!
The real pluses are the size of loads. They are huge! The blanket cycle is great and this thing will even wash comforters! Two regular blankets is easy peasy. I hope it lasts but it sure has a lot of moving parts and electronics like the auto water level. By the way it never gets off balance. Ever!
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Effective!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Controls are clear, but check the manual for the second-level menu about optional heat and fill levels. The numerous additive containers took me a while to learn, because they change depending on whether you use dry or liquid soaps or bleaches. Without a central agitator post, this machine has more capacity than I thought: takes a whole quilt. Nice musical chime alerts.
Overall quiet, but It emits little grunts and soughs like dry heaving when starting a cycle. Apparently it sprits water pulses, rather than a straight filling up. I should have chosen a machine with a transparent lid, for once it locks I have no idea what it is doing inside, or how high the water or suds actually get. Spin cycle is highly effective: clothes are so dried that my dryer needs only half the time as before.
I would recommend this to a friend
Brand response from Samsung
Posted .
We appreciate all the great things you've highlighted about your new Samsung washer. applectic, your honest review is refreshing and helpful. We are proud to be part of your family. ^Shifa
Pros mentioned:
Cleaning performance, Noise level, Size
Rated 5 out of 5 stars
Great Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great washing machine. Top load and inside is huge! It gets clothes extremely clean and it’s so quiet that you don’t even remember you have laundry washing.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Noise level, Size
Rated 5 out of 5 stars
Very Nice Washer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great performance. Impress withvuser friendly control option features. Not over high-tech. Like how washer re-assess laundry load by weight. Not loud. Nice size for basement laundry area.
I would recommend this to a friend
Cons mentioned:
Agitator, Spin cycle
Rated 5 out of 5 stars
Great washing machine
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this washing machine 2 years ago. Just posting a review now. I run this washer almost everyday. On the weekends, I run 4 or 5 loads back-to-back. No problems. It does a good job.
Only thing to point out is that it doesn't have an agitator (which I prefer) but that means sometimes a heavy load of sheets or towels gets out of balance on the spin cycle and the machine sounds the alarm and stops spinning. I have to open the lid and re-arrange the wet load then it finishes up without a problem. So far so good!
I would recommend this to a friend
Pros mentioned:
Capacity, Ease of use
Cons mentioned:
Agitator
Rated 5 out of 5 stars
great for big blankets
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
we love this washer, easy to use we didn't need anything super fancy, we love that there isn't an agitator in the middle since we have a dog we wash large blankets alot.
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
Love it!
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Huge washer with tons of space. Washer is pretty quiet and has a lot of features. Does a great job of cleaning clothes as well. I've had it for almost a year and no issues or complaints yet.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hey there, Clebee. We are excited to hear that you are loving this washer and all its fantastic features. ^Lo
Pros mentioned:
Capacity, Ease of use, Size
Rated 5 out of 5 stars
love the space
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washes queen comforters perfect. Holds heavy loads easy to use settings. Recommended this to my daughter and she bought one and my sister is buying one this weekend.
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance, Ease of use
Rated 5 out of 5 stars
I love this washer!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love my new washing machine! It has a huge capacity and is very user friendly. My clothes come out super clean! I’m very glad I made this purchase.
I would recommend this to a friend
Pros mentioned:
Capacity
Cons mentioned:
Spin cycle
Rated 4 out of 5 stars
Works Great and holds a lot of clothes
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washer! It can hold a large load of clothes and it also works great for bedding and rugs.
I gave it 4 stars only because sometimes the button sticks and there have been a few times they clothes needed to go on an extra spin cycle because they were still wet. Although that's probably my fault for overfilling the machine. All in all I'd purchase this again and recommend to my friends. It cleans clothes great.
I would recommend this to a friend
Pros mentioned:
Ease of use, Noise level, Size
Rated 5 out of 5 stars
Nice machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Quiet. Easy to use. Big basin. Easy setup and delivery. Great machine for price.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Noise level, Size
Rated 4 out of 5 stars
Efficient washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This top load washer made by Samsung is great. It does a nice cleaning job on the clothes. It is huge on the inside and works quietly.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Beautiful washer and dryer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! Washes good and dryers gets the job done
No need ti read how to use, very simple to use, my senior mother likes that it chimes music when the cycle is over lol its also beautiful and looks good in my small laundry room
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Noise level, Size
Rated 5 out of 5 stars
Great for a Top Loader!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine cleans well and is quiet! I also love the size.
We had Best Buy deliver and install and we are very happy with our choice!
I would recommend this to a friend
Brand response from Samsung
Posted .
We're very happy with your choice too, Shel! Thank you very much for choosing Samsung. ^Jecca