Customers value the 43" Class The Frame Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality and innovative art mode, which allows users to display artwork when the TV is not in use. While some customers find the subscription cost for the art mode to be a drawback, many are pleased with the overall value and quality of the TV.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 104 reviews
Pros mentioned:
Art mode, Picture quality
Rated 4 out of 5 stars
Awesome to display art, picture quality is great
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it is great to display art and picture quality is fantastic, the only downfall is that it hooks up to a converter box that is 15 inches long- therefore once you hang it on the wall you will see a cord that goes to the box and have a stand to put the box on. I DO NOT, like seeing cords when TVs are mounted on the wall. I cut a whole in the drywall behind the tv and wired a plug and made a shelf inside the wall and guess what No Wires. The glare mark in the photos are not the tv but the flash on my camera. New picture Everyday.
I would recommend this to a friend
Pros mentioned:
Art mode
Rated 5 out of 5 stars
Art
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted this TV for a very long time however I wasn’t going to put out the full price I actually found it about two hours away for an amazing price I picked it up at the store everything was included some items not even open it was easy to have the geek squad to put it on the wall and it is probably the most beautiful TV I’ve ever owned and it’s a perfect size for my small house I don’t hesitate to buy it again if something happens to it. The picture is absolutely gorgeous I just love the way it looks and I love the art mode
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Besides using it as an art piece, I was surprised at the pictiure quality when watching tv. It is one of the best tvs I have gotten and it definitely serves its purpose. Also the wall mount is included and it was very easy to install.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Luv it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this tv a week and I luv the picture function. It’s really the reason I bought this tv! The 4K is amazing as well. I’m very happy with my purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
All TVs at home are From Samsung
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We added the frame to our Samsung collection and are very happy with the product as usual... and the price. The 2019 version of the Frame has vivid colors and looks amazing as part of the house decor. Besides enjoying watching TV we can also enjoy the family photos or the arts provided. Highly recommended.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung Frame TV
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this tv so much..it will be the only tv I ever buy again!! Great quality and looks like a real picture hanging up!!
I would recommend this to a friend
Rated 5 out of 5 stars
Wow! Awesome TV/Art
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a tv for my home office so I got the Samsung Frame. It’s an incredible UHD 4K choice when you have a small space that doesn’t require a 75” TV. This TV is the Bee’s Knees! Frame rate is a blazing 120 native, and HDR! I am a chord cutter and this TV is perfect!
I would recommend this to a friend
Rated 4 out of 5 stars
Great Display Piece
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV is fantastic for hiding the fact that you have a TV on the wall. Although the cable is small, I still advise hiding it in the wall to achieve the proper look. There is a media box that comes with this that you will need to hide somehow.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Missing accessories
Rated 5 out of 5 stars
Great TV, Condition Description could be Better
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased the Samsung Frame from the Hawley Lane Best Buy.
TV install was easy to do as long as you have instructions to install as the ports are in a separate box from the TV. The included flush mount truly installs the TV flush to the wall. The result is that really looks like a picture when the TV is turned off. Picture Quality is very good.
Curbside delivery was seamless and quick.
Please note when you purchase open box on the Web, there are 5 conditions noted: New, Certified Excellent, Excellent, Good, Satisfactory and Fair. Each Open Box product in the store has a "License Plate" which gives a more detailed description of the product and more importantly what specific accessories are missing. In this case there was no Manual, Remote, or Legs to the TV making it more challenging to install especially if you have no remote to setup and configure the TV.
Sometimes the License Plate and Online condition descriptions don't match.
With contactless curbside pickup it is difficult to ascertain what is missing and maybe needed until you get it home.
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
The frame
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this as an open box return because that customer thought it was supposed to come with different molding, it is good as new with a price drop on sale and extra open box discount I got this awesome tv / artwork for 650 bucks , and the picture is incredible, also it gives you the ability to control all streaming devices with one control the SmartThings app is cool feature that lets me add my Arlo cameras on the screen
I would recommend this to a friend
Cons mentioned:
Costly subscription
Rated 4 out of 5 stars
Interesting Concept
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had a challenging space in a formal living room where we were trying to place a subtle TV. A Best Buy customer service person directed me to The Frame and I was sold. This is a great option for anyone trying to place a TV in a place that you would otherwise consider formal. The TV itself looks like a framed picture. The fiberoptic wire is so inconspicuous and is very long. We have had numerous people come over and think it was a painting never knowing it was a TV until we turned it on. So it definitely accomplished our goal. My only complaints are that it's pretty expensive, there is a limited number of paintings available that does not seem to update, the TV looks less like a painting during the day if there is a lot of sun, and the TV painting will sometimes turn off even when we are there seemingly not detecting motion. Overall, this is a great concept, that will probably only get better with time.
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Perfect bedroom TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I got home I found it was missing one box connect wire,went online bought the original wire so I was still pleased with the price total under $500,loved the stand that came with it after putting insulation made to go around the wire I ran it down inside the walls to the molding then across to the power socket, now unless the TV was on you would never know there was a TV in the room and I'm happy with the picture quality and didn't need a sound bar tv sound and loudness was enough by itself
I would recommend this to a friend
Pros mentioned:
Art mode, Picture quality
Rated 5 out of 5 stars
Looks great on the wall!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great on the wall. The frame around the TV sits flush against the wall. Nice quality picture and even looks great when not watching TV. Being able to display art makes it alive when off instead of a black screen.
I would recommend this to a friend
Pros mentioned:
Art mode, Birch frame
Rated 5 out of 5 stars
For those who don’t want a black rectangle on wall
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Literally looks like art! Fantastic looking tv. Bought the birch frame and looks great hanging on wall. People ask about it like it’s a picture every time.
I would recommend this to a friend
Pros mentioned:
Art mode
Rated 4 out of 5 stars
Specifically for the look
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The frame tv isn’t meant to be the main or primary tv in your house. It’s meant to blend in the bedroom or guest room. The clarity of the tv is in the range of a 6 series Samsung. While the art mode is very nice, I won’t be playing games or watching movies on this tv too much. For the price, if you’re looking for clarity and performance (ie, rich blacks, crisp movie picture, good sound, etc), go with a regular tv. Someone looking for just a tv to watch occasional shows or YouTube while trying to subtly incorporate a tv into your space, this is for you.
I would recommend this to a friend
Cons mentioned:
Glitchy software
Rated 4 out of 5 stars
Great product high priced
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice product, it looks great and the tv is high quality. It is pricey at 1100.00, also I’m not a big fan of the Samsung one box it seems to be a little glitchy but if you turn it of and on it seems to reset. Also if the 25 ft one cord is not long enough expect to pay $200 for the long cord.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Love thevivid colors
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with the picture. I feel I have to turn up the sound twice as much to hear, if I working in my kitchen. That could be because it is a cabinet. The stand is lower than my previous TV. We raised the stand up and that seems to help.
I would recommend this to a friend
Pros mentioned:
Art mode, Price
Rated 5 out of 5 stars
Beautiful
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this TV! A it a beautiful piece of art when not binge watching Netflix! I got the 2019 edition floor model at an incredible price!
I would recommend this to a friend
Pros mentioned:
Art mode
Rated 4 out of 5 stars
Overall great design and TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is very impressive. The picture is unbelievably sharp and I feel like it does much better in brighter environments than an OLED.
The art mode has made my wife extremely happy and I am starting to love it too. I’m used to walking downstairs and seeing a gigantic black box on our wall but now I see a gorgeous painting or pictures of my girls. This TV is worth it for the art mode in my opinion.
I opted for the beige wood frame, which snapped on magnetically, sooo easy, and it really helps with the whole art illusion.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
" The Frame"
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I must say i didn't think this TV was going to be all that great ; Because of how cheap it was, but learned something doesn't have to be expensive to bringing out the best that it has to offer.. once again Samsung did not disappoint.. great sound, great colors , and great energy saver