Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 30 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the 43” The Frame Customizable Bezel for its great picture quality and sleek design. Many customers commented on how the TV looks like a real picture frame when it is off, giving it a classy and elegant look. Others praised the TV's excellent picture quality, saying that it has great features and functions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    piece of art

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply beautiful, it gives a touch to my wall, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Nice but average

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though there absolutely nothing wrong with this bezel there are so many high end bezels that take the Frame Tv to the next next level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to add to frame TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several Samsung frames in our house and love them we haven’t ran into any issues with them this one arrived perfect and set up was easy too!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Exactly what we were looking for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this TV! I am complimented all the time. Very sleek! Smart features are amazing, can work from your phone, though the remote is fine. Really awesome piece of tech. The biggest thing to note is that the hdmi and video drivers are in a separate module making for a clean install if you have a place to put it. I wish all tvs had this option so HDMi and USB connections would be easier. I also live the motion sensing that a regular tv does not have so it goes to sleep when no one is around. we uploaded our own images and use the free images available to us. the larger library of images does cost a monthly fee which I ma not willing to pay for on top of the, already, pricy tv this started out to be. image quality if superb and response time from the rechargeable, solar remote is great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    samsung the frame tv 43 inch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking frame ,my tv looks now like a real art on the wall ,was easy to put on no issues its got the magnet all over the frame ,just little overpriced

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good product - bundle with tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what the person on Samsung.com is talking about this frame fits perfectly and is white, exactly like it's title would suggest. This frame is a pretty good value when bundled with a frame tv. Otherwise $100 bucks for a piece of plastic with magnets is a little ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Teak bezel is so beautiful. It makes any room look amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color and easy to install!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern Teak is a great color and easily fits right on! It even covers the red light on the tv so that you can't see it glowing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent frame

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frame is excellent and decently priced. Allows art-work TV to truly appear as art on demand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sent to incorrect home

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i know i’m supposed to reach out to UPS for the issue but jz a heads up, since it’s christmas season, they might be problems with delivery. they sent my item to a wrong home. But good thing the people who got my package returned it to me after getting worried where my package. I i jz received a text message that my package was successfully delivered and i didnt see any package on my front door.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      cathy,

      Please know you are leaving a review for the Frame TV Customizable Bezel, not the delivery service provided by UPS or shopping experience provided by Best Buy. We hope your issue was resolved in a timely manner. Should you have questions regarding Samsung TVs and accessories, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. Good quality. Would buy again. Nice addition to living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good alternative to typical mounted TV

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that helps reduce the TV presence. Takes extra effort to mount and determine placement of box, etc. Be prepared to make a recessed shelf or route to cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Color choices

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek — wish it came in other colors to match a person’s decor, otherwise it’s fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic and simple

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this so much a bought a bigger one for my living room!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    The coolest tv I’ve ever owned.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and sound. Love the framed look with art backgrounds. It’s super stylish but doesn’t faultier in visual capacity. Works well for gaming as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek and actually looks like a picture frame when off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to do business with Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this Transaction was perfect. From ordering to delivery. Oh, and the TV is great!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Frame

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in white for my frame tv and it looks fabulous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love The Frame TV. Geek Squad was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful color bezel

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bezel is beautiful. A nice addition to the picture frame

    I would recommend this to a friend
Sponsored