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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1613 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the sound quality, describing it as amazing. They also appreciate the easy setup and the price, calling it a great value for exceptional sound. The bass is praised for being low and powerful. Some customers have expressed concerns about the volume, wishing it could be louder, and a few have mentioned that the soundbar creates an echo with the TV sound. There are also a few comments about the size of the soundbar, with some customers wishing it were smaller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,613 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great effort by Harman-Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying out 4 different sound bars, I believe I have found the one. At least it's the closest thing to what I expected. This Harman/Kardon & Samsung sound bar is just great!!!! It's certainly not the best in the world, but best one in it's class. The sound is great with crisp highs and more than enough bass from the woofer, depending on the size of the room. I have a small living room, so the bass is perfect for me. The only complaint is the lack of mid-frequency sound and dialogue clarity. Harman/Kardon always managed to make speakers with great highs/mids/lows, but unfortunately not this one. There's also no way to turn that up from the remote. Also, keep in mind that it's a half 5.1 sound bar. So you won't get the actual experience of a 5.1 system. This sound bar is perfect for people who don't want to rig their room with speakers everywhere and want one sound bar/woofer which looks sleek and minimalistic. Sound lovers, look elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound bar to go with the Samsung Q70r 65 inch LED tv. They’re a match made in heaven. The best way to connect this sound bar to a TV is via Bluetooth. Don’t use HDMI or the fiber optic cable. Loudness and sound quality work best paired through Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Awsome sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely does its job for delivering great sound and solid bass, even on lower settings. Easy setup with the optical cable and I just use my samsung tv remote. The subwoofer tucks away nice and stays connected. I wish it was a little bit shorter in length that way it would fit under my 55", I guess ill just have to get a bigger tv! Just moved into new house so haven't had a chance to mount anything to the wall yet.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Well worth the few extra dollars to jump up to this 5.1 vs the other models below this one the sound is well worth it. Paired rear speakers Samsung swa9000s. Took 10-15min and several try’s to pie them. They are not on the approved list but the work great with it. Very happy with this and glad I got it. Used it about 2 weeks without rear speakers added. By itself it still added so much depth and bass to everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound bar for Samsung Q60 4K TVs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned numerous different soundbars, the Q60 Harmon Kardon/Samsung soundbar is beyond comparison to any other options when paired with a Samsung TV. I had to upgrade hdmi cables to 18gbs minimum in order to get the most out of the 49” Q60 Samsung tv, but well worth it. The 360watt and wireless sub blows away my other Samsung soundbar. Items of note, the Q60 has more power than you’ll ever need. It has a true center channel and the sub will over power even a large family room. The accoustimass feature virtually elongates the need for rear speakers. And the built in “adaptive sound” does a good job recognizing what kind of show you’re watching and adjusts accordingly. My only issue with matching Q60 4K tv and Q60 sound bar is no matter what I tried, I could not get the hdmi pass through to work with our dish network receiver. Lastly, I spent almost a month researching the perfect 4K tv and sound bar for our living room and had major size and $$ restrictions I had to work with, and after all was said and done, i truly believe this was the best deal AND quality and there was not a single thing we had to “give up” to get the best. Keep in mind the tv and this sound bar were purchased when they were on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Sound is very high quality. Install and setup was super easy considering we have a Samsung TV. Pretty much plug and play. Also added the rear surround by Samsung and love that too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sounds! Sub woofer knocks it out of the park

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The minor glitch that may be encountered due to the synchronization of the sound and video is easily fixed by just following the directions or viewing the you tube video. Sound bar sounds and looks Great Wall mounted by the geek Squad.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Allen123:

      I am very sorry to see that you have encountered issues with the Samsung HW-Q60R soundbar system with the synchronization of the sound and video. Your thoughts are very important to Samsung and will be shared with our internal teams. We encourage you to contact our customer support team should you wish to further trouble-shoot this issue.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be not as loud as some other sound bars but the quality of sound is great and I never turn the volume all the way up anyway. It looks great and compact on the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality excellent sound clear loudly reproduces sounds and it is pleasant to watch movies!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound all around this sound bar is matched with the tv for the ultimate sound will have you vibrating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean design. Easy setup and operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the clean style of this soundbar. Subwoofer is a reasonable performer in a compact enclosure. Sound settings provide good Tune-ability for the space. Very pleased with the clarity and fidelity. Bluetooth pairing works well. The soundbar immediately recognized our Samsung TV and operates thru the TV remote. One less remote is a big deal for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great sound bar! I love the quality of the sound!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year I bought a samsung tv and sound bar. Love them both. This year when I bought my 2nd qled for the family room I bought the Samsung sound bar that was one up from the old one. Nice sound. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful sound, excellent look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it professionally install by Eddy, geek squad, working wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our sound bar. Feels like we are at the movie theater. Excellent sound! Goes perfectly with our 75 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this soundbar, Best Buy installed it along with TV. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !!! Nice sound !!!!!!!!!!!!!$$$$$$$$$$$$

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth connectivity, Price, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sound bar to complement my new Q80 75" Samsung TV and it does not disappoint. I also purchased a set of rear wireless bluetooth speakers for the full 5.1 effect and the system all works together excellent for a theater type sound. Easy to install, easy to use. Just make sure you read the instructions and you will absolutely love this sound bar. Can be paired with your other bluetooth devices to play quality sound from. The remote is simple and easy to use. Once paired with my Samsung TV I was able to control the volume with the TV remote as well. The Q80 series soundbar definitely sounded much better.... but for the price the Q60 soundbar is worth owning. If cost isn't a issue.... get the Q80, for me purchasing the soundbar and TV together, the Q60 works great and has amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy setup. The wireless subwoofer automatically pairs to the soundbar once you plug it in. If you have a Samsung TV this is a great choice. It works with your Samsung TV remote so you don't need to use two different ones. Even the remote for my cable box and the one for my fire stick also automatically control the volume on the soundbar once connected to the TV. The sound is great. I bough a competitor of Samsung soundbar for a different room because it was the same brand as the TV and this soundbar blows it out the water. It's easier to use and the sound is way lowder and clearer. Even though they were the same price. Actually the Samsung was a little cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing especially when adding the rear speaker kit. It literally immerses you in the movie using the sound. Scary movies have you thinking something is behind you.

    I would recommend this to a friend
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