Customers find value in the quiet operation and large capacity of the 5.1 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+. Many appreciate its quiet washing cycles. The ample capacity is also frequently praised. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Finally found it after a lot research
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally a different color besides traditional whites. Moved to Samsung from a different brand after a lot of research. It was a right decision. Large capacity and modes can be customized as per your requirement. Less noise. Delivered and installed with care by Best-buy team.
I would recommend this to a friend
Rated 5 out of 5 stars
Dryer washer combo
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s perfect for my family and super easy to use! I love it !!
I would recommend this to a friend
Rated 5 out of 5 stars
Worthy to buy.
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful, smooth operation. I love Samsung washing machines.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung: Easy Breezy Washer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love all the different options and wash cycles ... the "Smart Things" App is very helpful for notifications.
I would recommend this to a friend
Rated 5 out of 5 stars
Washer and dryer
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super in love with my washer and dryer I even named them Adam and Eve! The techs that came in to installed them were great and knowledgeable. I hope that everyone can have the same experience that I had ! So in love !! So happy thank you Best Buy can not imagine my life with out you.
I would recommend this to a friend
Rated 1 out of 5 stars
Disappointment
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this Samsung washer for almost a year now, and I deeply regret purchasing it. From the very first wash, it started staining my clothes, and every single load since then has had the same problem. My clothes are now all covered in stains, and it’s incredibly frustrating. I’ve already called for service twice, but nothing has been done to fix the issue. . I would definitely not recommend this washer to anyone. It’s been a total disappointment.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Mariah, we understand how frustrating it can be if you see your laundry having stains. Allow us to help.
Here is a guide with tips and tricks for removing stains from your laundry. Please identify the type of stain on your clothing from the provided list and click on the embedded word for more information.
Laundry is stained or damaged after using Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Should you need more assistance, please feel free to get back to us via the following options:
When you message us, please provide us with this reference number (1148696368) to help our team pull up your information.
Have a great day.
^Camille
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great unit, control with phone!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our second Samsung washer. Returned the other top loading one. This one is much more water and energy efficient. Connects to Samsung SmartThings phone app for remote control and notifications. Stackable, good capacity.
So far it's working great and i recommend it.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Excellent Washing Machine
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very nice-looking washing machine. It is very quiet, which I enjoy. Has enough settings. I like the delicate setting, especially for washing my dresses. Excellent washing machine. I recommend it.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Great appliance
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washer. Efficient. Pretty. Great shipping and a great deal. Works perfectly and is a quiet washer. Energy efficient.
I would recommend this to a friend
Pros mentioned:
Capacity, Noise level
Rated 5 out of 5 stars
Great Value For the Price
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with this washer. Super quiet and gets my clothes clean. Large capacity and can do muliple loads at once. I especially like the preset function.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
New machine after 14years with old.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the large capacity! Overall use of machine is user friendly.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friend
Rated 5 out of 5 stars
Great machine
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, love it, love it, i have a samsung phone so it's perfect. I can start the Machine with my phone, And also monitor it. Although i had it about a month now. I haven't had any problems.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Samsung
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Totally love my unit it’s very quiet and it doesn’t shake.
I would recommend this to a friend
Rated 4 out of 5 stars
Works Great
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to replace my previous Samsung Washer Machine due to a “barrel issue” and couldn’t be replaced as that model was discontinued . I’ve only had this newer model for a little over a month and so far the Machine works great. Haven’t had any issues.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Silence is golden
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So quite, if you have a laundry room door doesn't matter how thick the door is you can't hear anything.
I would recommend this to a friend
Rated 5 out of 5 stars
Wonderful washer
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful washer good for large family. Worth every penny spent on it.
I would recommend this to a friend
Rated 1 out of 5 stars
I still have faith in Samsung. I will still recomm
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation was great. On spin, the machine shook until it walked itself off the ledge it sits on in the garage. Hubby used his level, made sure each side was level. 3x's. Each time it relocated itself. Had to call and get a replacement. I have a Samsung microwave I bought through Fingerhut in 1987, when nobody knew Samsung. Even the lightbulb still works! I have a funny feeling mine is a lemon. I have faith the replacement will be fine. My Samsung dryer and 5 burner stove/oven, and that 37 year old microwave are proof they do make great products.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi DavidT,
We want a washer that works properly. Let us assist you with the washer.
Here is a link to help you with the washer. Please follow the steps, choose "No, I need more help" at the "Did this resolve your concern?" section at the bottom of each step, and click the hyperlinks for further assistance.
Samsung washing machine is shaking. https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance, please feel free to get back to us via the following options:
When you message us, please provide us with this reference number 1147244067 to help our team pull up your information.
Have a great day.
^Aloe
Rated 1 out of 5 stars
Washing machine
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasn’t impressed at all they promised me a June 3 delivery it didn’t happen they called and asked if the 6 would work told them no and got a refund. Don’t schedule dates you can’t make your the one with the product it’s your responsibility to get it there when you promised. I’ve really never have had a good experience with Best Buy in getting things I buy and get them to me. I’m done with bestbuy.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you and provide feedback regarding your experience, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can answer your questions or transfer you to your local store to answer your queries.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
None
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service on time and clean workers. Set up machine and explained perfectly.
This review is from Samsung - 5.1 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friend
Rated 5 out of 5 stars
Washing machine
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and have the app some nice information thanks bestbuy you didn’t let me down