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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1036 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Samsung 55” Class DU7200 Series Crystal UHD 4K Smart Tizen TV for its exceptional picture quality, ease of setup, and affordable price. Many customers rave about the vibrant colors and clarity of the Crystal UHD display, while others appreciate the user-friendly Tizen smart TV platform and the convenience of having all their favorite apps on the homepage. The TV's size is also a hit, with customers finding it perfect for various room sizes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,036 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a beautiful TV!! The one glitch I had was using Prime Video… However with a lot of frustration and even exchanges of the tv my son figured out that you need to exit out of Prime before you turn off the tv! !! In doing that it works fine ! I have had a Samsung TV for over 16 years , a smaller one . I have had 2-3 repairs ! It still works wonderfully !! So after coming up with a resolution about the Prime Video it has been such a pleasure watching this new TV ! Great picture! Size is perfect !! So happy with this purchase ! Best Buy employees were kind and helpful with my purchase and the service people were great in working out a delivery schedule that fit my needs !! So recommend this TV and using Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Samsung, you made me a believer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my tv set in july 2024. Been a fan of Samsung tvs since the plasmas were being sold. And though i enjoyed shaprp tvs or sony tvs, i did have a budget. Tvs are just that, a piece of electronics that sits there until you turn it on. I did try a few inexpensive models , such as roku tvs, yet they weren't the same. Finally my tv broke and i found this beauty. A 55 in, Samsung hd tv. Now, i dont spend 1000 on tv, thats just not me anymore. However, those 1000$ tvs look nice and super realistic. At the moment I turned this tv on i could see the difference. Color is sharp, picture is pristine, sound is my much better, and over speed and functionality has been great. I chipped in extra for the protection. Total, just under 5 bills. The only, and i mean the only complaint i may have is tizen, the ui interface, or i should say the opening software screen. Takes a bit to learn, and somewhat non intuitive. Beyond that, i have been enjoying my tv wvery night. The movies the shows that i used to watch in the past have been revived! They look so crisp! So hd! I love my new experience! And it doesn't have to cost an arm and leg lol.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Perfect in every way

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality perfect, sound quality immaculate. I am a Samsung lover and believe me when I tell you that you won’t be disappointed with the purchase of this television and to top it off the price is super affordable you can’t beat this deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value 4K Smart TV with Vivid Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 55" Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), model UN55DU7200FXZA, is a budget-friendly 4K television that has garnered positive feedback for its picture quality and smart features, though it comes with certain limitations. Vivid Picture Quality: Equipped with Samsung's PurColor and Crystal Processor 4K, this TV delivers vibrant colors and sharp details. Users have praised its ability to upscale lower-resolution content effectively, enhancing the overall viewing experience. Smooth Motion Handling: The Motion Xcelerator feature ensures smoother transitions during fast-paced scenes, making it suitable for watching sports and action movies. User-Friendly Smart Features: Running on Samsung's Tizen OS, the TV offers an intuitive interface with access to major streaming apps. It also supports multiple voice assistants, including Bixby, Alexa, and Google Assistant, for hands-free control. Affordable Pricing: With a competitive price point, it offers good value for those seeking a 4K smart TV without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touchdown!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re ready to upgrade your home entertainment setup, the Samsung 55" DU7200 Series might just be your new favorite centerpiece. Right out the box, the crystal-clear 4K resolution impresses — colors are vibrant, details are sharp, and everything looks just smoother thanks to Samsung’s Crystal Processor 4K tech working behind the scenes. Navigating is a breeze with the Tizen Smart TV platform. Whether you’re streaming Netflix, watching YouTube, or browsing through free Samsung TV Plus channels, everything feels fast and intuitive. Plus, the included SolarCell remote is eco-friendly (no more replacing batteries constantly — just recharge it with sunlight or your light indoors). The sleek, slim design also blends into any room without overpowering your space. And even if you’re gaming, the Auto Game Mode and low input lag keep your experience responsive and buttery smooth. Pros: Beautiful 4K picture quality Fast, user-friendly Smart TV features Eco-conscious SolarCell remote Smooth performance for gaming and sports Great value for a big-name brand Cons: No Dolby Vision (only HDR10+) Sound is good but might want a soundbar for bigger rooms Bottom Line: The Samsung DU7200 is an affordable way to get premium 4K picture and a modern smart TV experience without breaking the bank. If you want a reliable, gorgeous screen for movies, sports, and gaming — this one's a win.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Worth every bit of the sale price!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the one we had. Crystal clear picture and easier to navigate through the menus. Would def recommend if looking to replace yours. Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Crystal UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup , great picture quality adjustable legs that don’t require screws . Very satisfied with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Happy Tim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, perfect size. A very nice upgrade for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv i ever bought honeslty super fast great color big enough for my frenchie to enjoys his dog shows i love it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Happy Gma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome clarity, bright colors and a great price. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    First tv in twenty years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to set up and start streaming. The picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my birthday/ anniversary gift. My tv is more than I expected. Setting up was super easy, color, sounds, channels are exactly what I was looking for. I love the adjustable stand. I was challenged using the remote, nevertheless following instructions in no time I got that under control. I'm SUPER SATISFIED with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You Will Be Amazed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll choose Samsung every single time! The definition, color spectrum, and sound are all excellent! When I moved in my home 15 years ago, I had Samsung televisions. The televisions are still working perfectly. I only upgraded because I desired to have a smart TV. You will never go wrong with Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung DU7200 55" TV I

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung DU7200 55" TV because I'm the owner of one such TV already. It's an excellent TV for the home setting. A sort of "Goldilocks" TV if you will. Not to big to overpower aroom, yet not to small, that it's lost in the setting. I highly recommend this TV to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great picture quality! I personally like surround sound systems vs the TV, I think it makes the experience while playing games or watching shows better. I really didnt think the sound quality for the TV alone was that bad though. I would repurchase the item not only because of the quality but I think for the price it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Bedroom TV for new Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always delivers when it comes to TV’s. Great picture & logic in using is easy peasy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Clear picture. Good size. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV great quality high definition 4K picture! I am happy with my purchase. I have had Samsung in the past. I definitely prefer Samsung over Sony so much easier to maneuver with the apps. Highly recommend I got the 55 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the delivery of the Samsung & return process for other recently purchased TV that did not perform as well & was not as user friendly. Samsung 55" Crystal UHD 4K Tizen TV (2024) upgrade from 2010 Panasonic 42" Plasma TV that had worsening picture issues. Picture is fantastic. Samsung streams very well & works well with existing Panasonic Blu-ray player & Yamaha Home Theater system. Fits nicely on portable TV system stand that snugs into corner of room that can be moved to accommodate larger number of viewers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Samsung TV that I ever got. I always get the Samsung TV'S. I find the colors are are great! I am really happy with this TV. It's the best one that I have purchased.

    I would recommend this to a friend
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