Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,388 reviews
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Awesome
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV works great, beautiful picture, colors are great, easy set up. Had it for 3 days now, all good so far. Will update review down the road. Hoping it lasts awhile. Bought 2 different TVs in the last year and a half, both junk. Whatever happened to TVs that last 15-20 years.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this Samsung 55" 4K Smart TV! An excellent TV for price. Picture and sound quality is awesome. The smart feature is terrific. Fast and smooth, no delay. Overall, great TV!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Just Fantastic..
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought the 75 inch 800 series at Christmas and just loved it. So when this 55 inch went on sale for under 400 bucks we decided to get for bedroom... Also Geek Squad did a fantastic job in mounting both on the walls for us.
Just cant go wrong with Samsung, there's a ole saying you get what you pay for... You wont be disappointed if you get one of thses. Picture is just so vivid and colors are just eye popping...
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
1st Samsung TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have to say that I am pretty impressed with the quality and a lot of the other features that a smart tv brings. Just wish I would have went for the 65” instead of the 55”
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Works for me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I use the TV in my exercise room to view running videos while on the elliptical. 4k videos are just like being there. The colors are vibrant and the picture crisp. I use the TV for workout with Hasfit app. I had a 40 inch tv Samsung. The 55 inch makes a greater impact. It would nice if it had more than two hdmi inputs. The arc is a help.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Smart tv!!!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome So Far...sound needs improvement but just add soundbar...other than that.. tv has been great. No regrets.
I would recommend this to a friend
Pros mentioned:
Smart tv
Rated 5 out of 5 stars
Excelente Tv
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s fantastic TV, nice to see everything like YouTube, internet, Netflix a others.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Very good at price point. Not great for sports.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV is very good for the price point. Not super high quality for sports though. The motion rate could be better, gets a little grainy with action (ie: football games). This great for bedroom. Adjust sound settings for better sound quality. Worth the price, but not super high def.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Works great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definition is great, I like that there are multiple preset modes (standard, movie, natural) for viewing. I don’t use many of the functions, but the interface was easy to use and the remote worked to control streaming devices without me doing anything extra. I really picked this model because it fit in the space available.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung - 55" TV is excellent w/crystal picture
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung - 55" Class - LED - NU6900 Series tv has proven to be an excellent choice with it's crystal clear picture and terrific sound. The sales individual answered all my questions in a format I could understand, which enabled me to make my decision on what to buy.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had it a month and so far so good. We upgraded from an older 32 in Samsung model. Picture is awesome for the price. We were working on budget and got it on sale. Wish it supported my streaming app better though, which is xfinity.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Really good for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture quality. No complain about any thing. Sound quality is also really good. I've been using this for last 3 weeks by now and i love it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Decent tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The quality for the tv is decent for the price. My old Samsung tv that I replaced with this one seem much better in quality.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Good 55"
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for sunroom renovation to set into existing built-in. looks and works great. Price was right for the project.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Picture
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size tv and great picture. Had all the apps that I frequently use preinstalled and ready to go.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TV provides great entertainment for whole family.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect picture, perfect size for whole family to enjoy. Favorite TV for the college and pro football games.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great picture
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful picture and sound for the price. Would recommend.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very clear
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything about this TV is beautiful and easy to follow it procedure
I would recommend this to a friend
Rated 2 out of 5 stars
Lasted 3 years
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well, purchased in 2018… then 3 years later being currently this year, early June 2021, one dark vertical bar or area formed on the far right of the TV and it’s not as much enjoyable. The bar now splitter into two towards the edge of the right of the TV and one near the center but still to the right. How much longer until this TV goes completely black? We bought this back in 2018 to replace a smaller (49” I believe) Samsung HDTV that was just 1080p, that was bought way back in 2012-13 and that lasted longer until 2018 with just about the same problem of dark bars but it’s horizontal.
This TV here is a disappointment and though we bought it without a Best Buy protection plan, we’d think this TV would last about 5 more years or so until defects formed.
Horribly Samsung customer service said, when I called to explain the symptoms, a repair of taking out and replacing some panel, is $800.
I mean c’mon. Of course the answer is get a new TV again, and be smart getting an extended warranty OR, a bit higher priced TV and that the manufacturer included more than their standard one year warranty.
But Folks just be sure to get some extended warranty if you buy this exact model, or expect it to last 3 years
No, I would not recommend this to a friend
Pros mentioned:
Smart tv
Rated 5 out of 5 stars
This TV Is Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great TV. I like The Smart TV and the way it is set up.