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Customer Ratings & Reviews

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Customer reviews

Rating 3.3 out of 5 stars with 3 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 1 out of 5 stars

    Broke after 2 hours.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV worked for 2 hours. Started glitching out running 165hz on PC now won't even show a picture. Only sound. I honestly tried and gave this TV hope. But man am I so disappointed. Literally worked 2 hours to get it hung up and everything perfect. Please save yourself and don't buy this

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Eric,

      Thank you for your review and for sharing your experience with your S95F TV. If your TV has a black screen even when it's on, it may be caused by an external device or a connection issue, rather than the TV itself. Please try these steps to help identify and resolve the problem:

      1. Check the One Connect cable for any visible damage and ensure it’s securely connected on both ends. A bent, pinched, or damaged cable can cause screen issues and may need to be replaced.
      2. Disconnect the One Connect Box - either by unplugging the power cord or the One Connect cable - and see if the TV displays a message or logo.
      o If something appears, the One Connect Box may need to be replaced.
      o If nothing appears (and the TV is turned on and plugged in), the TV itself may require service.
      3. Press the Home button on your remote. If the menu does not appear, your TV may be experiencing power issues. Check for the red standby light - it should be on when the TV is off and off when the TV is on. If the light remains off, the TV may not be receiving power.
      4. Double-check the input source on your TV. For example, if your cable box is connected to HDMI 1, make sure the TV source is set to HDMI 1. Then unplug and firmly reconnect your HDMI cables. If a cable is damaged, it should be replaced.
      5. Run HDMI Troubleshooting. Go to: Home > left directional key > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting. This tool will help test connections and provide next steps.
      6. Try another device or port: Connect a different external device or switch HDMI ports to help isolate whether the issue lies with a specific cable, port, or device.
      7. If your screen is on long enough, we also recommend checking for a firmware update as this may resolve the issue. Go to: Settings > Support > Software Update > Update Now

      If none of these steps resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week. LiveChat and self-help options are also available under the "Support" section on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Beautiful picture, super bright.. with caveats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for almost a week now and have been using it primarily as a gaming PC monitor. So far, what has stood out the most is the brightness and how that much light output can change an image.. it adds realism. Colors need some work but can be tweaked.. Samsung went backwards from last year's excellent S95D and the TV needs a little tinkering to get the best image (colors are a little more muted than they should be). The sound has been super impressive so far.. good enough that I could see people skipping a soundbar with this TV. Nice and full for such a thin chassis. This TV knocks it out of the park for gaming. The 165Hz refresh makes it look so clear and clean... combined with QDOLED color and the extra brightness? This combo is hard to beat. The only issue I've run into so far is that I see a section of the screen flicker blue from time to time.. I have tried resets, new HDMI cables and putting a fan on the One Connect box to cool it off. I suspect at this point I may need to exchange the TV or ask Samsung to swap the HDMI board in the One Connect. That is disappointing and doesn't give me warm fuzzies about long term reliability. I really wish Samsung would ditch the One Connect box.. it's a real pain point in what is otherwise an excellent package.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CraigL,

      Thank you for your review, and we appreciate you sharing your experience with intermittent flickering.Please try the following steps which may help resolve this:

      1. Check the One Connect cable for damage or loose connection. Disconnect and firmly reconnect the cable at both the TV and One Connect Box ends. If the cable appears bent, pinched, or damaged, it will need to be replaced.
      2. Disconnect the One Connect Box from the TV (either by unplugging its power cord or removing the One Connect cable).
      3. Check for firmware updates: Home > left directional key > Settings > Support > Software Update
      4. Try disabling the following energy-saving features: Settings > General & Privacy > Power and Energy Saving, then disable Brightness Optimization, Motion Lighting, and Energy Saving Solution.
      5. You may also want to turn off Contrast Enhancer, which can cause brightness shifts during certain scenes: Settings > Picture > Expert Settings > Contrast Enhancer

      If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    2025 Samsung S95F OLED TV: Bright Glare-Free Image

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series: Samsung S95F OLED TV Model: 55” Class Samsung OLED 4K S95F Vision AI Smart TV QN55S95FAFXZA This new 2025 series flagship OLED TV from Samsung features the latest OLED panel from Samsung that features a flat black, matte, glare-free surface without any shiny or distorted reflections seen on competitor OLED, even in direct or indirect lighting. A new 165 Hz refresh rate also provides a flicker-free viewing experience, which might have brighter pixels and a smarter screen thanks to increased processing horsepower with more on TV AI processing. The live translation service is a little disappointing, as it only works on broadcast TV with closed captioning and not on general audio. Integration to smart home devices is a little gimmicky, as is pet barking detection. The daily board, a dashboard that can turn on with person detection, is best turned off to not wake you for overnight trips to the bathroom. G-symphony integrates external soundbars and speakers with TV speakers to provide more immersive audio, and Samsung has committed to 7 years of software upgrades to somewhat future-proof your investment. A solar-powered remote control with voice recognition is handy, but no pointer or magic wand feature exists. Set up and installation was a little tricky, there's a rigid stand that screws into the base at about 30-degrees. Four machined screws need to be perfectly aligned to tighten, however the pedestal overhangs the TV so you will need to have the TV placed facedown on a table or on a bed. Usually, we can accomplish the install easily on the TV box, but this was not the case. Having the TV "brains," hookup, and control panel mounted more remotely from the TV panel itself is pretty helpful for those opting to wall mount the TV for less bulk on the wall, and Samsung provides both a long and short connection cable. Despite some having some extraneous features and a little trickier of a setup, the Samsung S95F OLED TV excels at the crux of being a TV, its display and image quality, which are unparalleled. For this alone, this is an outstanding upgrade. Pros: - Glare-free, matte, 4K OLED display - Very bright, vivid, sharp colors with exceptionally high contrast ratio - 165 Hz refresh rate with FreeSync - 7 years of OS and software updates Cons: - Features such as live translation, daily board, and smart home integration may not be the most useful - Sturdy stand requires trickier install with overhanging edge and perfectly aligned machine screws

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EchostormFury,

      Thanks for your review! We’re so glad Glare Free technology is enhancing your viewing experience on the S95F OLED. Whether you’re watching in bright sunlight or under artificial lights, your picture stays sharp and clear, with no distractions. Thanks for choosing Samsung!

      If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
      • LiveChat with an agent
      • Manuals, software, and warranty info
      • Easy product registration for quick access to support, promos, and offers

      ~ Samsung Specialist Samsung

  • Customer reviews from Samsung US

    User rating, 5 out of 5 stars with 28 reviews on Samsung US.

    See all Samsung US reviews
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