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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 467 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, curved screen, and easy setup of the 65" Class - LED - Curved - NU8500 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great color and rich tones, as well as the perfect size and shape of the TV. However, some customers have concerns about glare and the remote control's up and down buttons for typing in information.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 467 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    The curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 65" Class - LED - Curved - NU8500 Series - 2160p - Smart - 4K UHD TV with HDR Is a great tv of handled correctly out of the box. Gives your movie of choice a fresh new look of clarity and theatrical feel.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal Clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV will make your feet happy also!! The clarity of the picture is breathtaking. Add the 240 refresh rate, and you will swear, you are there and not just viewing a TV. If you buy this TV, you will not be disappointed. You will put your feet up, and lose yourself in the moments of this wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 4 out of 5 stars

    Great buy! Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear and the dynamic setting makes it extra bright. The curve look is appealing even when off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4kth very beautiful and powerful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 12/2018 and it's still working smooth to this day it only has the problem of going in and out transitioning from tv to game mode for us gamers and its beautiful gaming in 4k. And Netflix is just something else sucks you got to pay 15 a month for 4k streams but thats netflix ,still great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Loads of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, though due to the curve it doesn't really look much bigger than the 60" it replaced. Works well with Alexa, but since it's a smart TV I guess I didn't really need to go that extra step. Picture is great, though not sure just what the curve is actually providing, wondering if it's more gimmicky than useful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Dark scenes look terrible!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks great when you're watching movies with bright scenes, however the dark scenes are absolutely terrible and should look a lot better for the price. You can see in my photo that it also has clouding problems. I've only had the TV for a year and I also purchased the geek squad protection plan so hopefully something can be done about this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Picture quality is very poor.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I define would not recommend this product as the picture quality has been bad from the very day Qeek Squad installled it. Now, all I am seeing is complete black and white pictures.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed TV curved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why does my tv screen have gray/flight screen? I contacted Best Buy and talked about this. Unfortunately they have no idea.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Curved screen, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking for a TV for several months I finally decided to take the better half with me to look and get her buy-in. I was looking at flat TVs and had narrowed it down to a couple options with Roku that were less expensive. She took one look at it hanging up on a back wall and said "I want that one." That was it. We have now had this for several months and it has been flawless. While it doesn't have a built in Roku it does have most of the apps I use in the Samsung store. Sound was great although I did add the curved sound bar and wireless surround speakers. Color and picture are amazing! I have to admit I wasn't to sure about the curved TV at first but it has been great and I really don't notice that it is curved at all.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    Unbelievable Picture Quality and Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV without fully researching it but seem to have made an excellent purchase. We love everything about this TV. The smart features are easy to use and very convenient. The curve makes movies more immersive, the 4K HDR 240hz quality is excellent, and the sound is pretty good too. The remote buttons are minimal but sufficient. The USB slots will play saved videos on flash drive. My only small complaint is how the TV attaches to the stand. The screws don't seem to tighten, making things wobbly. They really need to fix this. However, despite hooking up many devices, I have never had a scare where I thought it was going to fall.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. I absolutely love this TV. Best purchase I made in 2018! The remote is voice activated, which honestly I cant quite figure out yet, I'm sure it is super easy. But if you have a Samsung phone, you can use your phone as the remote and do screen mirror, which is casting your phone to the screen by the click of one button. The curved TV definitely enhances the picture quality even more. The only thing better out there at this time would be a curved QED model which was double the price I purchased this TV at. This TV was definitely worth what I paid for it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking at all the 4k's for a few months now, online research and in store fact gathering, when you buy make sure it is all the same brand for compatibility. I can see things in movies that I never knew were there, pictures at the store are set to Dynamic, anything else will look off. You can plug a wireless desktop into this for surfing the internet, or watching youtube videos. there is a big volume difference between sources, streaming will be low, 4k player will blow you out of the room. Best investment in my entertainment center I have made in years.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Curved screen, Picture quality

    Rated 5 out of 5 stars

    Great picture and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. It is bright and the curvature of the TV makes it easier to see from various angles. color is bright and size is impressive. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    Excellent picture, awesome features, AMAZING TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the picture this TV produces. I have only been able to get the 120hz input refresh rate to work at 1080p resolutions, not sure if I'm doing something wrong, or if this is a limitation of the TV. Doesn't matter because the 2160p resolution paired with a 4k HDR source look absolutely amazing. I chose the curved NU8500 model over the flat NU8000 model, and it was definitely worth the extra couple bucks. Would recommend to anybody looking for a TV with excellent picture, without wanting to spend the premium $$$ on the quantum dot series TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good bedroom upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a bedroom upgrade. The Samsung NU8500 is a curved 4k UHD TV with good picture quality. It is versatile and performs well for a wide range of usages. It can produce deep and uniform dark scenes. It can get bright to combat glare and supports a wide color gamut which is great for HDR. It also has a low input lag and supports FreeSync for use with a PC, Xbox One X or Xbox One S. Unfortunately the image degrades when viewed at an angle, so the best picture is only reserved for those directly in front of the TV. It has great picture quality, with a high native contrast ratio that produces deep blacks well suited for a dark room. Bright room performance is good, and it gets bright enough both in SDR and HDR content, although there may be some issues with reflections. Unfortunately, due to the VA panel, it is not well suited for wide rooms due to poor viewing angles. Gray uniformity is good with a little dirty screen effect which could annoy a sports fans. It has great motion handling. It has a very fast response time, and only a short trail follows moving objects. It supports 120 fps motion interpolation, optional 60 Hz black frame insertion, and can play 24p movies without judder. However, its backlight always flickers at 240 Hz, and that introduces some unwanted duplications during motion, and because of its fast response time, some stutter can occur during low frame rate content. This isn't noticeable to most people. The TV comes with the latest version of Tizen Smart platform from Samsung, also called Smart Hub. Well-organized and easy to navigate, it provides access to numerous apps via the Samsung app store. It comes equipped with the very handy Bixby voice assistant. It has good picture quality and good motion handling, which is important in sports, gaming and PC usage. The image, however, deteriorates when viewed at an angle. The TV can handle reflections as it can get bright to overcome glare and can produce deep blacks in dark rooms. HDR content is rich in detail but local dimming is disappointing. Sports fans might notice some uniformity issues, but in most other usages this will not be an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV, with exceptional interface and picture quality. We used the 4K feature for a couple of days then changed it back to standard HD viewing. The reason is because the 4K makes Netflix movies look like they we're filmed with a soap opera lens. Strange unusual format (visually). Although, no issue or problems since we purchased it. It's esthetically pleasing and easy to use/navigate. I would purchase it again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    All that was advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before this purchase to address different functions of the big screen TV. The color is brilliant, the picture is crystal clear, the sound is excellent run through my 5.1 stereo system, and remote easy to use. It has many features I had never used before like finding the channel through voice and having all my streaming options located across the bottom of the screen as soon as I press the "home" button. Samsung is the standard.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    Love it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The curve and the high def Appel make it look amazing !!! With the smart apps it’s ez to work

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Dream Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Samsung Curve 65 4K TV anybody that walks into my livingroom are impress and admire with my tv and colors and have 1,000 questions about it . My kids love it just as much as I do streaming movies look awesome crystal clear .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    samsung 65 curvrd screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased a 55 inch samsung curved screen about a yr ago my wife liked it so much we sent that set to family room and purchased the 65 inch curved same great pi ture and easy to operate once you gey the one remote for everythong programed will operate all other remotes with just 1 great picture sound is good with the previously purchased sound bar

    I would recommend this to a friend
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