Customer Ratings & Reviews

Big, and beautiful is all I can really say about our Large Screen TV. We all have come a long way baby as this picture screen is Wow! It has a great deal of commonly used apps already built in so just a click or two from your small, sleek, nice looking TV Remote, and you're all set. We have the protection set up, and active from Best Buy however we have not had to use it in the two years owning it. your sound matches what you watch i.e., movies, sports, Music and so on. You literally have more technology than you know how to use. Yes our family recommends, and appreciates this Samsung - 65" Class - LED - Q9F Series - 2160p - S a great deal. we will definitely purchase another one whenever we are in need of a new Samsung TV, Thank You for a great product!

This was the best television I have ever purchased. The picture quality is unbelievable. You can't go wrong with this purchase. The 4K picture is outstanding. Very easy to setup.

This TV is worth every penny. The picture quality is marvelous. Would definately recommend this TV.

This tv has beautiful picture, plenty of 4K content out to make this purchase worth every expensive penny. Xbox One X gaming is awesome, especially with the auto game mode feature. Only hassle I find is it’s too bright at night, need a night mode.

This TV which I have had almost a year now delivers the most stunning picture quality and ease of use out of all the Tv's or projectors in my Home Theater ever. It continues to amaze in its pictues quality and when a movie or show is in 4K UHD set back and be amazed. WOW!

Clear, crisp picture with no fade-out! Vibrant colors with great picture detail! The ONLY disappointment might be in the area of the speakers but we will add our own external speakers.

While the price is a little steep, what you are paying for is worth it! Great, crisp, clear picture. Beautiful colors. Excellent sound! The only thing that distracts me a little is this shadow of darkness that happens when there are scenes shot in low light. Easy to use. Great apps and options. Fast loading.

I’m on my second Q9 since August and it is worse than the first one. Vertical banding on the screen when hdr gaming is active looks terrible. The first TV from August had a little more “pop” with color and hdr function, but the last one I just picked up is completely washed out looking. None of my previous settings work with the replacement. This is clearly a quality control issue or a faulty firmware update causing the banding and the lighting issues with this TV. Troubleshooting consisted of two PS4 Pro’s, a Xbox One S and X, and 6 different HDMI cables. I specifically bought this tv for hdr gaming and it has been a headache since I got it. Internal apps look fine, or their lighting scale is different because I didn’t notice the banding as much or at all when watching Netflix. Buyer beware of connecting external devices.. Samsung will blame it on whatever is plugged into the one connect box. This is my last Samsung purchase as I will be moving on to a different manufacturer.

Love this TV! It gets so bright and the blacks are amazing because of local dimming! HDR is also good. Best TV I've owned.

Loving Movie nights with the family now w/ my Samsung Q9

Bought the QN65Q9FNA since I've had positive experiences with previous Samsung products. This one cost me over $3,500.00 and it crapped out on me within 2 months. Best Buy's return policy is unfortunately 45 days so I called Samsung support a week ago. They sent me a replacement One Connect box which didn't do anything and now they're scheduling a local service company to come out to diagnose and hopefully fix it. It seems that I've paid a lot of $$ for a product with quality issues. I asked Samsung on both calls if this was a known problem and they said no. However, if you look it up on the Samsung forum, it apparently is.

Horrible quality it started to have problem right after the warranty was over $2,700.00 down the drain!!! Switched to SONY problem is solved...

I’ve been an OLED loyalist for two years now. But I recently had an itch for a newer TV so I bought a C8 to continue with my love for OLED. I’m not going to lie, I was interested in trying out a Q9FN mainly because of all the internet hype about how close this TV is when compared to an LG OLED. So I bought a Q9FN a few days ago and I have to say I’m impressed. I won’t say the black levels on the Q9FN are as good as my OLED but they are very, and I do mean very very close. Close enough for me to return the C8 and keep the Q9FN. It is a nice TV. Plus I was able to get it for $2999 from a Best Buy sale so that made it a little easier to swallow the large expense pill at the end of the day. I still think the LG OLEDs are the best but the reality is you have to handle those TVs with care if you want them to last more than a couple years. And even though I take very good care of my 2016 C6, I can still see where it’s not as bright or as crisp like it use to be. That’s unfortunate but I guess it goes along with the OLED territory.

Excellent TV, I just couldn’t deal with the DSE and vertical banding. Otherwise color and brightness are exceptional. Best TV available for gaming. Unfortunately ended up trading for an LG OLED E8 which has better contrast, no color/vertical banding, and no DSE. I’m keeping the E8, although will miss the HDR and low input lag while gaming on the Q9FN

We had to update our previous K series TV because of an issue with it and decided to go all out on the Q9 because of the outstanding reviews it has on here and also reviews from CNET and from CES. Samsung really knocked it out of the park with this one — black levels are on par with an OLED and you still have the dynamic color that Samsung is famous for. The overall look is improved as well from the K series as this panel is fully backlit instead of the edge lighting. The result is a thicker panel but I’d trade a thinner panel for better backlighting any day. One thing to note: the base doesn’t get it very high off the ground so a thick soundbar will require you to either get something for the tv to sit on or you miss the bottom 1/4” of the screen. We have it paired with the Samsung K850 Atmos soundbar.

I am absolutely blown away about how deep the blacks get on this TV. Black portions of the screen look as if they are turned off. (The picture I attached is a picture of the screen while it’s on; it’s a black portion of the screen) This TV plays nicely with Apple TV 4K and the app video 4K content is better than the native app content (I’ve only tested Netflix).

The Samsung Q9F has easily the best picture that I have seen for the price range. We've had the 65" model for 10 months and I would highly recommend this model. Setup was very easy. I have surround sound, so I cannot rate the audio.

Great picture, easy setup, beautifully designed, slim remote. Ambient option allows me to place a collage of personal photos on the screen when not in use. Pairs beautifully with Samsung N850 sound bar and subwoofer for outstanding theater experience. We purchased the bundle and received what I thought was a fair price. Would have loved to purchase the N950 but an additional $600 for the rear speakers seemed a bit much. The one connect box is a dream - TV and sound bar are mounted into brick above fireplace on a Mantle Mount 750 Pro pull down mount. The mount pulls down 26 inches to normal height viewing and swivels if needed.

First off, let me say that I am a Samsung TV fan. I read the reviews and compared Samsung against LG OLED and frankly I like the picture better on Samsung. Lots of folks prefer OLED, but I prefer the brightness that samsung provides. that said: This tv is more expensive than OLED. Few items i am less than thrilled with: the new concept of no connections on the TV itself. Everything is routed from the TV to a connection box that then has all the connections (HDMI, digital audio, etc). For some folks this is a great feature, but for me it ended up adding an unnecessary box on my mantle that previously only held the soundbar and fire cube. Another thing, I do not use Bixby or frankly any of the smartness built in the tv. I bypass all of that with a fire cube and it works fantastic.

Previously owned an LG OLED, but didn’t like the soft and dark picture. Tried numerous settings, but just could never get used to it. Exchanged it for this QLED and was much happier with the difference in picture quality. If there is one thing that really bothers me about this tv is Samsung’s overly aggressive local dimming in dark scenes. Any and all shadow detail is lost as the image is darkened and lit up in what I can only describe as light pumping or pulsating. Extremely distracting when using streaming sources which tend to compress their feed. Outside of this issue, the tv has more than enough brightness and the color is fantastic.