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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1282 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 65" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vibrant colors and sharp details. The easy setup process is also a highlight, making it a user-friendly choice. While some users have concerns about the remote control's inconvenience and occasional glare issues, the overall sentiment is positive, with customers expressing satisfaction with the TV's performance and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,281 reviews
  • Pros mentioned:
    Color, Picture quality, Remote control

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sharp, clear picture, Vivid colors. Very happy with this purchase. Another quality Samsung product. Comes with no-battery remote that charges itself with room light.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. The size and clarity is breathtaking. I feel like I’m in the movie theaters with the quality! Samsung never disappoints. From watching a movie to playing video games the picture is crystal clear and bright. I went from a 1080p Samsung to this 4k and the jump is massive and such a difference. I love the remote too it’s lightweight and simple. Love the idea of usb/solar recharging instead of batteries. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control
    Cons mentioned:
    Sound

    Rated 5 out of 5 stars

    Perfect TV Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture is amazing feels like you are on set with a lot of shows we have watched! I haven’t mastered the remote yet but easy to work. Had an issue with no sound twice but it’s an easy fix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture! Easy to use the streaming features. You can add apps pretty easily too. I haven’t tried the voice activation features using Google home so I can’t speak for that feature. The picture I took doesn’t really do justice to the colors and crispness in the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Beautiful Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65” TV is all as it’s said to be!!! A Beautiful Picture, paired with our Sony sound system, a great price & truly Amazing!! Best Buy Geek squad came in, delivered and set up this TV, and paired all my remotes. The solar remote is awesome!!! Never needs batteries, just leave near sunlight to charge, or plug in a USB cable. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV upgrade to QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 1080p TV for quite some time and was only going to upgrade to UHD1080, as doubtful we thought we’d see a difference picture quality in going higher… Couldn't be more wrong, the difference in all TV shows is like being IN the movie, it’s almost mesmerizing! The kids like Trolls and Finding Nemo, it’s like watching it from new again as the clarity, depth and precision picturing is mind blowing! The difference between QLED, OLED and ULED I don’t know, but the difference between our new QLED and the UHD is staggering! Well worth the extra!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Screen and great smart TV.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great TV. Was lucky enough to catch it as an open box . Usually you enter Best Buy and go to the “Dream Section “ I like to call it with all the high end 4k , 8k led TVs so I did that. As I wandered by the prices of my dream screens. I see a small section for open box. And I guess it was right place right time …my dream screen for less. Easy buy. Keep your eyes open for the greatness.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good tv. The quality is amazing and I enjoy watching my shows on it! It’s a 10/10 all the way around !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and installation on this product. Store employees very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Picture is amazing and size is perfect. The sound is really good considering it has built in speakers. It is installed in my bedroom, so that may be why the speakers seem more decent than normal. The remote for this tv is solar charged and is really sleek and simple. The smart tv interface is great. Samsung did a good job with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Finally TVs in every room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv gives my front room LIFE! Initially I didn’t want to buy such a big tv for such a small space but if your riding the fence whether to buy for small room or choose smaller, don’t. I feel like I am at the theater and it sits perfect when viewing sitting on couches. Samsung really made a beauty here. I opted to purchase entertainment stand vs. wall mounting. And this option looks nice. May end up mounting one day. I haven’t gone thru the entire A-Z of tv yet but planning soon. I’ve added Netflix and Hulu accounts. And it was a breeze. The remote isn’t to favorable but it will do. Never seen a tv remote with no numbers. But nowadays we have Siri and google play to tell the tv what channel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love My New Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung TV is the best! The picture has perfect clarity, sound quality is excellent and operation easy breezy! Best TV ever!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Remote control

    Rated 5 out of 5 stars

    Samsung QLED has Great Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, had Geek Squad set it up and hang, including setting up my streaming services. Color is fantastic, controller super user friendly, love Samsung and Best Buy’s service team!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV, got on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and weighs really light! Easy to setup and It supports Apply AirPlay, Google Play. Got it for sale for $850 so couldn’t beat price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture, no lag in streaming, rechargeable remote so no more worrying about having batteries on hand!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Qled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good bright color tv, white is very clean, and a good image I am very happy with this purchase, I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, Samsung products have not failed me yet

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Is the BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome Christmas present my husband and I gave each other! The picture is crisp with vivid colors. The Samsung soundbar we purchased at the same time complements the television, turning our living room into a home theater suited for us. Setup could not have been easier as we also purchased Total Tech! BB installed 2 TVs on the wall which essentially paid for the entire TT program for the year. Best Buy is the BEST!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my first apartment , so this is my first big tv purchase, I purchased a 65’. I was a little skeptical about the price, but I had help from the best team member in store. This tv airplay’s you my MacBook and phone. The features are amazing. The tv speak is great, I purchased the bundle with the sound bar so my living room feels like a movie theater. The picture is amazing. I’d buy this brand again. You won’t regret the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, I love the color. Beautiful picture, so far I have found nothing wrong with it

    I would recommend this to a friend
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