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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2439 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and gaming experience of the 65" Class Q70 Series QLED 4K UHD Smart Tizen TV. They appreciate the great viewing angles, excellent sound, and reasonable price for its size. However, some customers have concerns about the small remote control without number buttons, potential dead pixels, glare, and the quality of the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,439 reviews
  • Pros mentioned:
    Gaming, Picture quality, Price

    Rated 5 out of 5 stars

    Utterly Stunning TV - Samsung Rocks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve owned Samsung TVs for years and have never been let down. We just replaced our nearly 5 year old 55” 4K (not HDR) 6 series, which served us well. But times, my how they have changed. First we wanted Apple TV and we didn’t want to buy a $200 Apple TV adapter from Apple. 2018 and 2019 Samsung TVs come with Apple TV and AirPlay II built in. Add in Quantum Dot technology with HDR and the screen resolution on the newest TV’s is simply so much better than anything we’ve ever had. We didn’t want OLED. It’s true that OLED probably has the best blacks you can get, but OLED isn’t refined enough yet IMHO. OLED won’t get as bright as a high-quality LCD. OLED also can suffer from burn-in if a static image is left on the screen too long. Sorry, but I’m not spending this much money to get a static image burned into the screen. Samsung Quantum Dot technology rivals OLED and in many ways surpasses it. It’s LCD technology on Steroids and it’s amazingly great. Enter the Samsung QN65Q70RAF. We wanted to move up to 65” and we thought we were going to buy the 65” 60RAF, but after seeing the difference between the 60R and 70R with Direct Array Backlighting (48 areas), the difference was significant enough to justify the 70R. We also looked seriously at the 65” 80RAF, but other than slightly better off axis viewing (not important to our viewing needs), we could not justify the added cost for what to us seemed a limited value over the 70R. At some point the value of diminishing returns kicks in and the 70RAF was all the TV and more for our needs. The TV is really well built. The bezels are super slim and are framed in real brushed black aluminum. The 60RAF bezels are plastic, so the 70RAF is a step up in construction. The screen employs a layer to minimize reflections from lights. The 80RAF has an even better layer than the 70RAF, but honestly, in most living rooms, the differences would be minimal. In years past Samsung included a One Box with their Q Series TV’s. The One Box let you connect one cable to back of the TV and plug in your electronics, such as receiver, DVD, Cable box, etc., to the box. The 70RAF does not include the One Box, instead you plug devices into the back of the TV. You get 4 HMDI’s, cable and optical connections, which is likely more than most anyone could need anyway. Full disclosure, we did not set the TV up ourselves, though I’m sure we could have. We chose to pay Geek Squad to deliver and set it up as well as have them reprogram our Harmony Home Hub to take full advantage of all the features this stunning TV offers. They were terrific and took a great deal of time ensuring everything was set up for the best resolution possible and ease of use. The TV comes really well boxed. I’d seen enough unboxing reviews to know Samsung took great care to ensure the TV comes out of the box in perfect condition. The metal feet (the 60 RAF has plastic feet), just slide and click firmly into place and look terrific with a slide off groove on the back foot for cable management. You can only really get one cable in each foot, but our TV is in a huge entertainment center and the feet weren’t needed to hide cables anyway. While Geek Squad did the setup, I watched carefully and it is really well thought out. There are multiple video viewing modes, and we chose Standard Mode as the best for the lighting conditions in our room. This TV get’s BRIGHT. REALLY BRIGHT. Signing into Apple TV, Amazon Prime, YouTube, etc, was so simple. We did listen to the built-in speakers for a moment, which with 40 watts and 2.1 sound is OK. But it’s really recommended to use a sound bar or better speakers to enjoy true surround sound. Ours is running through a 7.1 Channel Surround receiver system with multiple dedicated speakers. The 70RAF offers as I mentioned above, full array multi-zone dimming. This in combination with HDR provides amazing blacks, which can’t be accomplished with edge lit screens (the 60RAF is not multi-zone dimming). An LCD TV which is edge lit lights along the edges of the screen (usually the side edges), whereas multi-zone backlit TV’s such as the 70RAF have an array of LEDs directly behind the screen with 48 zones, which permits much better definition of dark and light. The difference is positively stunning! All the TV’s in Samsung’s Quantum Dot line are powered by an advanced Quantum Processor 4K Chip, which instantly upscales content to as close to 4K as possible without any unwanted effects. We’ve watched several movies weren’t filmed in 4K, but the resolution was fantastic. Throw something in 4K to this puppy and it’s beyond awe-inducing. You can see detail like you’ve never seen before and we’re coming from a TV which was 4K. This Samsung TV offers the following HDR formats: HDR 10, HLG and HDR10+. Samsung does not offer Dolby Vision, but I’m not sure I would be able to tell the difference. How about color on this TV? Simply amazing is all I can say. The 70RAF has what Samsung says is Quantum HDR 8X. It fine-tunes color and black to bring out the most realistic and vivid picture details and it does its job fantastically. With Intelligent Mode, the sound (if you use the built-in speakers) and picture adjust to match the conditions of the room. Integration with devices such as Alexa or Google Home is simple. We use Alexa and now I can just say Hey Alexa, turn the TV on or off. The remote provided by Samsung is simple enough and includes dedicated buttons for Netflix, Amazon or Hulu. It also has the Bixby voice assistant, but he doesn’t seem to understand me all that well. We use a Harmony Home Hub anyway, it does everything I could need from a single unified remote. The interface for changing apps on Samsung TV’s is powered by their Tizen Smart TV Operating System. From my perch, it’s the very best there is. It’s simple to use and very intuitive. If you want to download apps, you need a Samsung Account, which you can easily create using the Smart Things App when you set up the TV. One interesting, but I’m not sure how important it is feature, is Ambient Mode. You can use the TV screen when the TV is off to display a photo, or news, weather, time, artistic images or you can even take a photo of the surrounding area, which can be on the screen when it’s off. If you mount your TV on a wall, I can see the value in this. If your TV is in a large entertainment center like ours is, Ambient Mode may not be all that important to you. Still, it’s great it’s there and you have the option. I don’t think any other TV manufacturer offers such a feature. While we’re not gamers, I would be remiss if I didn’t mention that the 70RAF is rated as one of the absolute best T’'s for gaming. It’s the first TV with FreeSync, which reduces lag time and tearing to give you amazing gaming speed and greater visibility in the dark. Well there you have it. To say we’re simply blown away by how far TV’s have come in the last 4+ years is an understatement. We took advantage of Black Friday pricing, which makes this 65” Samsung 70RAF an even more impressive purchase. There is literally not one thing I would change about this TV and that’s mighty high praise. If you’re looking to upgrade your home TV, I suggest you get in our car and go over to your Best Buy Store right now and get this amazing Samsung TV. You’ll really be happy you did. So will your family and friends! Ps: Photos taken with iPhone 11 Pro Max. All are of a 4K broadcast directly viewing the TV and off axis. Here’s the only area where the 80RAF surpasses the 70RAF. It’s still much better than the TV we replaced as off axis viewing on this TV is solidly good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Bright colors ! No mounting bolts included

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read other reviews warning this tv doesn’t come with tv mount bolts. I ordered a set of M8 x 45mm bolts online before buying. This tv was priced at $1200 but when I checked out on the Best Buy app I was pleasantly surprised to see it was on sale for $1050. Home delivery required waiting 4 days. They put my tv on the front porch and did not ask for a signature. The tv comes with 4 spacers to be placed thru the mounting bolts between the tv and mount plate. If you don’t use the spacers you will quickly realize like I did the bolts are too long. They won’t snug and tighten all the way down unless the spacers are used. Set up was very easy. The tv shows various screens asking you to set up devices, look for a WiFi network, etc.... The tv recognized my Directv receiver and automatically added a Directv app to the other apps listed on the bottom of the screen. The remote control is very small with no number buttons. Having no numbers is only a concern if you are using a rabbit ears antenna to watch free over the air channels. Learning to use the remote happens quickly. All functions have an app at the bottom of the screen. Input source, settings, Netflix, Hulu, YouTube etc are easily accessed by clicking on the app. The first thing I noticed is how bright the colors are compared to the 6 year old 55 inch set being replaced. 4K TVs have come a long ways in the last 6 years. You can go into settings and tweak the motion blur settings by customizing it or simply turn it off. The default setting of Auto made my iPhone movies look distorted so I turned it off which looks much better. The internet browser works great. I was able to stream our Sunday morning service with no problems. This tv plays family iPhone movie mp4 and mkv files with ease on a usb flash drive. Now I just use my iphones airplay to look at pics and movies by connecting to my tv with Bluetooth. No more copying iPhone pics to a flash drive to see them on tv ! We’ve only had this tv a short time but everyone loves it. I haven’t noticed any bad pixels or other defects. Black screens look ink black. I agree with other reviews spending more money on a Q80 or Q90 won’t get you much more quality. This Q70 has a great picture for the money. Samsung doesn’t have as many apps as Roku. You can easily add a Roku streaming stick or box if you gotta have those apps. Highly recommend this tv !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality, Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality fir the price point. First QLED for me after retiring my Vizio after 10 years. Picture quality is very good and has a lot of features that I probably won't use but there if ever needed. Set up was almost too easy using HDMI ARC with my Yamaha AV receiver. It was essentially plug and play. My AV receiver is advanced so I was worried about technology quirks that hasn't presented itself, the two items have been working flawlessly. This is a great value for under a grand and I'm very happy with my purchase. Thanks Samsung and Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    This TV is Incredible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for any large living room. Picture is crisp, clear and vibrant. Full LED panel display, thin bezel design, QLED picture quality makes this model extremely enjoyable to watch. The apps available are outstanding. Spectrum, Showtime Anytime, Apple TV+, Samsung network, Tubi, Vudu, Netflix, and many other popular network apps work flawlessly. I was able to get rid of the cable box and stream all my programs. What’s really impressed me was that I also purchased the Samsung Q60 soundbar which I connected via Bluetooth and it’s sounds incredible. Better than using the fiber optic cable. Sounds emulsive, depth and loud like a theatre. I couldn’t be happier with this TV. The remote is voice activated and extremely intuitive. The TV allows you to control all devices connected to it. This also has air play built it so I’m able to connect all my apple devices to it. Screen mirror works flawlessly and there’s no latency. Again having this TV setup in the living room where there’s windows all around you don’t have be concerned about glare. The brightness auto adjusts based on how much lighting is in the room. I only have pros and zero cons with this TV. It’s simple to setup and just works. It’s the first time I’ve ever been this excited about a product and have nothing bad to say about it. I can’t think of a thing I’d change or do differently.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    l like it! Very good picture. Crappy remote.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i set it up and mounted it myself. two well dressed young men from Best Buy delivered it early in the day just after Covid issues locked us down. they were gone in a flash, no small talk! i am really glad we got it in early March. the remote from Samsung is hard to use without a keypad. i had two cheap universal remote controls left over from a two year old failed LG TV and set them up to work with the Samsung TV and control our 16 year old Pioneer home theater at the same time. The Pioneer has good sound, an equalizer and can decode either PCM or Dolby 5.1. i purchased an optical decoder from China for the lousy LG TV and use it between the Samsung and the Pioneer. the decoder can pass-thru either PCM or Dolby. i have MPOW Bluetooth headphones with ANC that work great with the TV. it makes taking classes easier since i can move around. i just used the TV settings out of the box which seem adequate for my 70 year old eyes. there is a lot written about custom settings-ain't got time for that, too busy studying oceanography at NSU and other interests to mess with settings. on the slightly negative side the OTA receiver seems to be less sensitive to broadcast stations than the previous TV? the HDMI port gets glitchy with the same plug as the previous TV? i hope the port does not fail as we rely on it! nothing is perfect. i would buy it again, we were lucky to get it at .950KUSD from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung q led Q70 R. 2019 model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply beautiful tv. Easy to set up and use. Price became affordable on Black Friday pricing. Did a lot of research before getting this tv. I compared this tv to the new Sony 950g 2019 model. I chose this one, the Samsung Q70R because it’s color accurate like the Sony but for less money. Historically, Sony only makes video and audio equipment that is at a broadcast production level. And Sony still only makes for movie and television industry. The cameras and the studios that all tv shows, news and movies are made by using only Sony equipment to produce, record and broadcast. This Samsung and the entire qled line is extremely close to that same production level. So I brought it. Now I have owned Sony TVs since the 1970’s. This Samsung Q70R replaced a 11 year old Sony Bravia that sill works but occasionally had audio issues. This Samsung was set up by geek squad and delivered by them. I got the protection plan and I also got the Best Buy tech support. They came to my house and assessed my internet and made recommendations as to how to amplify my WiFi signal since I live in a 100 year old house with very thick walls. My Samsung works perfectly thanks to them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent Picture and bang for your buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially debating between the Q60 and this model and for an additional $200 I got the Full Array Local dimming which makes a HUGE difference in picture quality!! This is the best compromise between quality and price, not the highest end but not the lowest either and fit my budget. The next step up Q80 is another $500 which to me was not worth it. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Picture is amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to replace my existing 55" Samsung that I purchased back in 2007. After a bit of research I decided to go with the Q70 series 65". All I can say is Wow! The picture is absolutely stunning! Set up was super easy and I was able to do it with no problems whatsoever. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 4 out of 5 stars

    Love the tv but had to exchange due to issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Great picture and easy setup. Only issue is after a week I noticed a strange shadow in the bottom left corner that I thought was from something outside but it wasn’t. There was a gray clouding type effect on the screen cause issues. Luckily I was within the 15 day window so only hassle was having to switch out the tv. Took a picture and showed the workers at Best Buy and was in and out with a new tv in less than 15 minutes. Overall it’s an amazing picture. Was lucky enough to get the tv on sale under $950. I attached the picture of my issue. Pulled up YouTube and searched for a white screen video to check the issues and confirmed the issue. Did the same on the new tv and it’s not there so hopefully the first tv was just a bad one

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 4 out of 5 stars

    Great tv takes some fine tuning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the tv for almost a month and it looks great but takes a little tuning to get it just right. I haven't found a default setting that looks just right so I had to tweak the color, contrast etc. But overall very pleased with the tv. Setup was a breeze and the Samsung sound bar linked perfectly with no hassel via the HDMI arc. The ambient mode is truly stunning and makes the tv look like a piece of art on the wall. Added bonus my kids love to take turns picking what will be displayed if we are in the room but not watching tv. I would definitely recommend this tv especially if you find a sale, I waited and waited and got it for under a grand in mid April! Can't be beat at that price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for my bedroom. Originally was going to buy a 55 inch but best buy had a great sale going on that I couldn't pass. Great picture, great sound, easy to use and setup was a breeze. Only issue I have is that sometimes I turn the TV off and a few seconds later it turns back on. Not sure if it's a glitch that needs an update or what the issue could be but still enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV once I got it connected to my receiver so I could use my surround sound speakers and tweaked the picture to my liking. Definitely not worth paying the extra money for the Q80. This TV has all the right bells and whistles for a savings of $600.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Gaming

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Before I purchase I made some research. This is by far the best TV for gaming if you don’t want to spend more than 1K. Beautiful color, freesync to help your game not to tear. Love my TV, movies, series and gaming A+

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV! Love SAMSUNG products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first time, I purchased this TV on-line and had it delivered. It was easy to install myself on the new wall bracket (took two of us to place it on the wall bracket)! The size is perfect for our room. Took a little time to figure out how to set it up through the Bose System; but, I did figure it out. Additionally, this is the second Samsung Smart LED TV I have purchased. The first 48" SMART LED TV was purchased in 2011 and was moved to the bedroom. It still works great with a great picture after all these years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great picture and sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Mounted easy. Great price and quick delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Samsung user for years. After recently deciding to "pull the trigger " on a new bigger TV for our new home, I did a little research on the latest tech sights and blogs. After much info, I decided on another Samsung with much confidence. WOW!!! I'M absolutely blown away and couldn't be happier with my purchase. It's worth every penny !

    I would recommend this to a friend
  • Cons mentioned:
    Glare

    Rated 4 out of 5 stars

    Great TV still has some ARC issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impression was not good, the TV had a great deal of glare. I started looking online for possible reasons and or solutions and found out that like a dummy I forgot to remove the plastic wrap on the screen (i never read the instructions duh!). After removing the plastic protection it was WAY better and after some minor angle adjustments, the TV has a great picture with minimum glare. My only issue so far is that the ARC connection to my receiver periodically goes out and I have to reset the TV to restore it. I had 65" KS8500 Curved TV before this and it had the same problem. I thought that a TV that was 4 years newer would have that issue fixed but that is not the case. I updated all the firmware on my TV and REceiver and so far it's been about a week and all is well, hopefully the issue is resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks amazing. The interface is fast and responsive. Able to keep place of shows and movies as you switch apps or turn tv on and off. Integrates with google so I can control it from anywhere in my home. 4k content looks like im watching the show being filmed live. I was actually worried about the "soup Opera" effect, but now find it memorizing to view. Only negative is Bixby is terrible! I had to turn it off because it would constantly trigger on accident and when I did try, it never could understand. Not a huge problem cause we have a JBL speaker with google integration behind our seating.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More bang for your buck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff I have to say was very knowledgeable about this tv and answered all of my questions promptly. The Samsung Q70 QLED 65’ tv is awesome! The picture quality is gorgeous! I upgraded from a Vizio 65’ 4K and it’s a night and day difference on the quality of the product. I recommend this product because when you watch something in 4K on it you feel like you are there! It’s absolutely amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    If you’re looking for a new tv, buy this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv about a month ago, simply awesome. I was going to get the q60 but the Q70R was on sale, The reviews pointed me toward the Q70R and got the 65” version. I put it up on the wall with a full motion mount. Been watching a lot of movies and 4K hd nature documentaries, and the picture quality is some of the best I’ve seen on any current model tv. I definitely recommend it!

    I would recommend this to a friend
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