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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 572 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and stunning 4K resolution of the 65" Class QN90C Neo QLED 4K UHD Smart Tizen TV. They appreciate the easy setup process and the integration of smart features that sync with other Samsung devices. However, some customers express concerns about the price, the small size and usability of the remote control, and the occasional issue with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 572 reviews
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Strongly Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic and sound!! Easiest setup I’ve ever had with any 4K TV. Very strongly recommend this Best Buy Samsung tv. And, it’s on sale now at lowest price ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best best tv we’ve ever bought! Love the quality, sound, picture oh and it’s a smart tv haha We bought this for the new home we just bought, took it home same day and set it up! Super easy and amazing! Totally worth it and best customer service ever!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv for gaming in man cave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve bought , Best Buy called me they only had an open box I was not sure I looked it over with the manager it was brand new I saved money. It plays my ps5 , Xbox series x , pc and even retro console perfect. The picture is amazing for gaming I also bought the sound bar and subwoofer for my games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture ever viewed on 65 inch TV, picture quality Amazing!!!, like glass it’s Amazing!! Also purchased TV stand which allows me to point TV in multiple directions which is nice! And soundbar is pretty sweet too! Very happy with the service at Best Buy and my purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung TV, the colors are amazing, the picture quality is the best, my grand children love watching the kids part of netflix, the colors really capture there attention.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung Neo Qled 65in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, now i can watch tv even when it’s bright outside. And a amazing picture after making minor adjustments

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the Neo QLED is amazing! It is great for a family room to watch movies and steam games on. It fits perfectly on my tv and my family loves it. You can also set the sound to movie theater. The buying and curbside pick up process was quick and easy. The staff helped me put it into my suv.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing color and brightness!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the original Q series to this model. I had the chance to have both tv’s side-by-side and can clarify that the color and brightness of each pixel is quite unparelleled. Along with the Hue Sync App being directly controlled by the tv (no sync box needed) allows the color and timing to be perfect with spatial lighting! It also comes with a game mode, perfect for the PS5!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Price was wrong in-store and they didnt honor it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was listed at 1,117.99 open box at Pearland location when i arrived and had someone find the tv it came out at 1,284.99...went back and forth with the ppl well they did not want to honor the 1,117.99 price because they said it wasnt the same exact tv, i needed a tv so i still bought it....long atory short i checked the app literally 30 mins after buying it and it was no longer at Pearland for 1,117.99 well thata bc i already bought it for 1,284.99 ao i ended up paying 167 dollars more, tried to say the one i wanted qas still on the wall and wont be available til the next day but on app it said buy and pick up in a hr

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Easy to set up apps. Great picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65” Samsung NeoQLED TV is a perfect fit in our family room. Outstanding picture quality and very good sound. Streaming is seemless. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step up from my Sony 65X900E that stopped working. Great picture and I love the Tizen OS. A slight backlight bleed issue in one corner but its noticeable only in certain instances.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 65 inch TV on the markets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture especially for a 65 inch screen. The Home Screen is easy to use and set up and was easy to connect my home and my Sonos sound system. Works well with Amazon fire stick and with multiple controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did some research on TVs before entering Best Buy in Beavercreek Store #266. The young sales associate was very friendly, knowledgeable, and helpful throughout the buying process. He affirmed my selection of the Samsung QN90CA 65 but also took the time to show me some comparative models to make sure I was satisfied with my selection. We’ve had the TV for about 2 weeks and absolutely love it so far!!! The picture quality is phenomenal, and the QLED technology work great in our open floor plan with tons of natural light!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly my Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is amazing. It’s has so many features it’s unbelievable! The picture quality and sound quality is phenomenal, I love ambient sounds, there is channels to can go to to listen to rain or nature. Also there are workout channels and you can watch 2 channels at one time and so much more with no additional fee. I love my new tv I also paired it a soundbar to enhance the sound even more. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV on the market!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, excellent sound quality. Hands down one of the best TVs on the market. I bought three different sizes for my mom's home use and now am buying one for my house. I also purchased the Samsung sound bar and we love it! It's like a movie theater!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Had no trouble installing over our fireplace.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Installation was on time and good. I am really enjoying my new Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv we have ever had. My son said the people look better than they do in real life. So clear and vibrant!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great picture- highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Lots of settings to tweak visuals. Great picture clarity. Glad I went with this upgraded TV. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Disney+ downfall

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give this TV a 5star, but for whatever reason this doesn't work with Disney+. I've done everything I've found online. Contacted customer support from Samsung, Disney and Hulu and for whatever reason I can't get those apps to work. Other than that annoyance TV is awesome. I'd return it if it wasn't past my return timeframe.

    No, I would not recommend this to a friend
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