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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 114 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-114 of 114 reviews
  • Rated 1 out of 5 stars

    Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap piece of plastic. Very disappointed. For the cost of this item, you would think it was more realistic of wood and wider not impressed. Extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, looks nice. We didnt have to take TV down to install which was good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s not good material

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good it arrived late and Brocken this is the third one that I attempted to use

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EduardoS,

      So that we can better understand and assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/

      ~ Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. It doesn’t significantly change the look of your TV and should have been included with the TV. My frame TV only lasted 8 months and Samsung made the warranty process difficult. I wasted money buying this product. Don’t do the same.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Awrsome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing better than my Frame was the new Frame! Awesome addition to an already awesome TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame fits perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, great accent, great finish to the look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Awesome. Great addition to the living room with Photo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why are the fillers black?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why are there holes along the bottom edge? And why are the plastic filler pieces black (instead of the color of the frame i.e., white)?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    UGH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible and will return it. It was a BIG NOTING.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Justinas,

      Please give us the opportunity to gather additional information from you to best assist with this. You can reach Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/

      ~ Samsung Pro Samsung

  • Rated 1 out of 5 stars

    terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came broken, had in box for a month until install date and was broken. just went to return it and no longer in returnable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Teak Frame

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit darker than expected. Snaps easily into place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a must buy for Frame TVs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bezels are a must if you buy the Frame TV. The white one changes the look completely and blends in as a frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Would Reccomend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV & great vibes! We haven't installed it yet as we're preparing for a move but we're excited to have this be the centerpiece of our new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It finishes off the frame look of the TV. I got mine in white

    I would recommend this to a friend
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