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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 471 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, large capacity, and user-friendly design of the 7.2 Cu. Ft. Gas Dryer with Sensor Dry. Many appreciate its budget-friendly price and the reliability of the Samsung brand. However, some users express dissatisfaction with the lack of an interior light, extended drying times, occasional sensor inaccuracies, and the need for professional installation for gas models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 471 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Upgrade Complete

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer to go with my Samsung washer I purchased here last year. Very nice upgrade from my previous 15 year old dryer that I was having to repair too many small issues on lately. This has great fear, is east to use, and is efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this samsung dryer almost a month ago after looking at other options and can definitely say it was a good choice.Dries fast and has many options for the drying settings.It has a jingle/ring when its done drying that I dont mind but other household members dont like it. Just FYI Does not come with a light inside and dryer does turn off sometimes due to SensorDry even if clothes is still a bit damp.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new gas dryer drys very well it has no noice when drying it works very well I truly recommend I'm so happy with my purchase ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has a lot of room inside which surprised me. Compared to my las washer which was much bigger then this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect match for any large capacity washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big load capability gets it dry the first cycle every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer, recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is easy to use. Matches perfectly with the paired washer. Fun tune to let you know when the drying cycle has been completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet Machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot appreciate quiet until you have this separating you from the washing and drying, by a thin wall. Most excellent

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works amazing and fits perfectly in my laundry space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best dryers I’ve had. I started off with an old used one that took 3 times to dry. This one has so many settings for me to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity and super easy to use! Able to dry a good size blanket in one cycle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the value. This dryer is big enough for a household of 2or 3. Has good features. So far no issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this Dryer it is the worst appliances I have ever purchased! I am on my 3rd repair. It is trash and Best Buy needs to stop selling it- even their staff know it’s the worst appliances ever!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chaka, we understand your disappointment if your dryer has already been on its third repair and still needs to be fixed. We want to speak to you directly to provide support and see what options we can offer to fix your dryer.

      To provide feedback on the retailer where you purchased the dryer, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147137659) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Mr Enrique

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of space to dry a heavy load. Easy to understand dials and electronic display. The dryer is very sturdy and heavy duty built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Afforable easy to use and very quiet. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Samsung Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all fairness, I am only into the third week of my new dryer, but so far it is operating great. It is very easy to use.I have used several of the different load/material types. All of my laundry has dried thoroughly. I also noticed that the laundry dries faster with this new machine too. I also purchase during an early Black Friday sale which was great! Also wanted to mention the OUTSTANDING service by Best Buy. My washer and dryer were delivered on time and the 2 men were courteous and very thorough. They ran both appliances to make sure all was operating well. They also switched the door on the dryer so it swung the other way. This was extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome gas dryer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard getting dryers these days including at Best Buy. But...it's even harder to find one of this caliber for under $600, which I found on sale. This thing is so silent you will have no idea it's on. When it's done its cycle, it doesn't have a loud annoying buzzer to let you know, it has a pleasant sound that doesn't sound like an alarm clock. This thing is massive!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Awesome dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is awesome. It also look very nice. I think it is stopping by itself when things are dry. We often dry few things for kids and set it on 30 min but the dryer conserve energy by recognizing the dryiness of the items. The music at the end of cycle is helpful so we will not forget to get the stuff out It is thinner than other dryers ao my appliances are finally not hitting each other. Overall fantastic product and the delivery/installation crew was fenomenal. They even took my room door off and put them back on even though that was my responsibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Dryer for Hire.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the job done! Machine is easy to use and runs quietly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry as well as it should. It usually takes two cycles to get clothes completely dry. Since it has a sensor inside the unit, it seems it’s off because my clothes will still be damp when my dryer decides it’s finished and if you try running it longer, the sensor will not allow it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but takes a bit longer to dry than my previous dryer. Additionally, you can't select your own time, it's only pre-configured times.

    I would recommend this to a friend
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