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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 625 reviews

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Rating by feature

  • Capacity

    Rating 4.4 out of 5 stars

  • Dry Time

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the dryer's user-friendly design, quiet operation, and spacious interior. Many appreciate the steam feature and the variety of features available. However, some users have concerns about the drying time and reliability of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 625 reviews
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this dryer as an open box item. The sides were smashed in a bit but the price reflected that in the open box. The only thing the dryer did not come with was the conversion nozzle to make it run off LP instead of natural gas. The store associate didn’t mention it either. But I did the conversion myself. Just have to completely disassemble the dryer in order to get to the nozzle. I’m thus case worked ok for me as I needed to straighten the side panels out anyway because of the damage. Overall great dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving the gas dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Lots of room. Several options for heat and cycle types.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned very basic washer and dryer. We jumped from very basic to crazy advanced. It took us a few days to figure how the dryer worked. Now that we know how to use and what to push .. WOW!!! If you are hesitant to purchase this Samsung Dryer .. Do it!! You will not regret it. The machine holds and dryers a lot of clothes and does a really good job!! Good job Samsung!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and dryer I bought! They have an amazing capacity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely in love with this set! I was due for an upgrade, but that rolled into high speed motion when my dryer broke. The options that came with this for the price were not comparable to other brands. I’m extremely happy with all aspects of this set.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      If you're happy, we're happy! Thank you for choosing Samsung for all your laundry needs. ^Lo Samsung

  • Rated 5 out of 5 stars

    Sleek and effective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer was a major upgrade to my previous one. The features are robust and took time to understand for best results, but I couldn’t be happier with how well this machine works. Plus, the black stainless finish definitely makes a statement. You’ll want the matching washer to complete the look.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that the design and features of this dryer are perfect for you and your home. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is the best! I love the different settings to choose from. I had only owned this for 1 week but so far it works well and I love the black stainless steel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a washer & dryer. Went to a few stores. Best Buy not only had in stock but also had the best prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and very efficient dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it does not have app support except for troubleshooting. It works great. Haven't even scratched the surface with all the features. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer good price from Bestbuy in brick New Jersey Great Place very helpful employees

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy Samsung!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of use, the drum cracked. The cost of the repair for the dum and labor will almost cost the same as buying a new dryer. This will be the time I will purchase Samsung products. Their materials they use are so cheap!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Dryer and it could still be covered under warranty. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1142805404. We thank you for being a part of our growing Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Our first Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this dryer when it was on sale during the Labor Day weekend. Our last GE dryer lasted 12 years and it finally retired. The steam feature was what attracted us to make the purchase, and it did not disappoint. The clothes coming out of the dryer after the steam cycle (there are 3 different steam modes) feels absolutely soft and fluffy, with less wrinkles! The capacity also surprised us, it’s huge and fits big loads. Overall we’re very satisfied!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so happy to hear how satisfied you are with the dryer, j2c3! Thanks for choosing Samsung. ^Jecca Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    low-profile vent kit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quiet and pretty, loving it so far. The only thing I would mention is that it's pretty deep once all the venting, etc., is attached and the laundry room door clears the appliance by about half an inch. Apparently, there is a low-profile vent kit you can get. Not sure if I want to bother with changing it out post-installation but if I were buying the same unit again, I'd definitely look into it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helpful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dryer very helpful, and easy to uses for, looks very nice on this color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great up grade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with everyone washing different items and they all required different levels of drying, this machine is a life saver. I like the large capacity of the drum and the steam feature for removal of those wrinkles of uniforms.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dreams do come true, OldSchool. It's great to hear that this dryer is meeting the needs of all your family members. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dryer! Dries clothes fast and efficiently! Easy to use and looks good! I love the steam functions, gets all the wrinkles out !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The Correct Amount of Dry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing! Many other dryers blast heat which will get your clothing dry but also will shrink or potentially damage delicates. The Samsung dryer has a moisture sensor so that your clothing will be dry, not cooked. This applies to a small load of socks or a load of multiple blankets. Yes, several blankets at once as the dryer has a large capacity. The light pops on when you open the dryer to help make unloading a simple task.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I love the sensor dry feature too, RichieRich951! Thanks for letting Samsung be part of your home. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love the steam feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the steam feature. Easy to use and love it. Wife says it’s the best machine she’s had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, holds a lot of clothes. Bought this with Best Buy member pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very quiet and efficient dryer. Clothes dry faster than expected

    I would recommend this to a friend
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