Customers love the exceptional picture quality and sound, with many saying it's the best TV for the price. They also appreciate the easy setup and user-friendly remote control. However, some customers complain about its short lifespan and durability issues, with a few reporting problems after just a year of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 477 reviews
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Sleek Design & Amazing Features w/Top notch pictur
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First of all, I’d like to thank the most incredible Electronics/TV representative that I've ever worked with. JR had the knowledge and expertise of what you would expect from a representative at a high-end specialty audio/visual store – he was amazing.
This was a 'BIG" purchase for me and my family and the complexity of available features, specifications and benefits can be overwhelming. JR asked the right questions and worked with me to find which TV would be ideal for me based my needs, wants, desires, and budget.
After looking at several TV’s from the different manufactures, we settled on the Samsung Q8 and are thrilled with our decision. The Samsung Q8 75" provides excellent image quality, with deep black levels, impressive brightness, and accurate sharp bright color. The antireflective screen is the best I've seen! We’ve struggled to enjoy the picture on our old set because of reflection from our windows behind us. We would have made the same mistake had we not met JR. We did a lot of research on our own prior to coming in to the store and were intending to purchase the SONY XBR75SX900F. Had we done that we would have had a great TV, but one that was just as reflective as our old TV.
JR demonstrated the difference between the models, and sure enough, the Samsung defuses the reflection without interfering with the picture quality at any viewing angle. In addition, it has sleek, modern styling and narrow bezel. It also has a unique feature called Ambient mode which helps blend into your decor when the TV is "off." Instead of a big black rectangle in the middle of the living room, you get artwork you can customize with time, weather, and news. It's pretty cool, especially if you hate that black rectangle. You can expand you home automation with the SmartThings app on your phone, or the skill in Alexa. We have it set up so Alexa turns the TV on and off for us on voice command and also changes the channels on voice command as well. There are many other features and capabilities that I haven't even experimented with, it seems the possibilities are endless!
Here are some pictures I took. I didn't even pause the TV when I took the pictures. You can see how sharp they are and you don't notice any reflection from the three 4' x 8' windows behind me.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
So far, fantastic 4K 75" LCD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a 52" fairly old Philips LCD. Nothing was wrong with it, necessarily, but I felt like buying myself a birthday present. I have my gaming PC connected to the TV in the living room - and it looks fantastic on this big 4K screen. I also got it to be able to watch 4K UHD Blu Rays. I had to buy an Xbox One S to be able to play those discs, though (my plans to use my PC failed when I learned PowerDVD is terrible when it comes to hardware requirements to play 4K Blu Ray discs - ask about that if you have similar plans).
But once the new Xbox One was connected and we had Blue Planet II in, a lot of prior setup frustration went away. The colors are insane compared to our prior display (also, we use an AV receiver for sound, so I'm afraid I don't have much to report on the display's speakers - they were okay the little I used them).
The remote feels nice in hand, at least to someone who has held toy phasers and grinned. It's intuitive enough that I don't have to look at it to use it after a little initial time spent with it. We mostly use our Harmony Ultimate Home remote, though.
The TV turns on/off quickly and changes sources waaay faster than our Philips did. It's also a lot cooler (and crazy thinner) compared to the Philips as it was cold cathode backlit.
I haven't really used the smart TV features as we're mostly on the Xbox One S or PC - and they provide all the streaming apps we want (Netflix, Hulu, Plex, YouTube, etc.)
The localized dimming has been infinitely better than our last display, as well. Blacks look properly dark. It may take some configuring to suit your tastes (I hate motion enhancement, for example). I turned off any motion processing, contrast enhancement, and eco modes - for example.
The screen also looks great in our unfortunately bright living room.
If you're ready to go the 4K route and can absorb the cost of this display (and your current one is as old as ours was), I believe it's a worthy purchase.
For the record, we had ours mounted on the wall so that eye level is when you're standing (and we tilt it down for the most part - tilted displays yell sci-fi to me).
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Absolutely stunning picture!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had this delivered a couple days ago to replace the terrible Sony x900f. This set is leaps and bounds better from the picture to the HDR and gaming features! There is no blooming or bleed, bright, vivid colors and inky blacks. Hands down the best TV I have ever owned! If you want an amazing TV this is the one to get, you won’t be sorry!
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Amazing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I waited until the end of the model year and purchased a Magnolia floor demo for about half off the cheapest sales price. The guys in the Woodbridge and East Brunswick NJ stores made the deal and delivery happen quickly.
There was an issue and it was handled in a most professional and forthright fashion and to my ultimate satisfaction.
The unit is fantastic! It is not without its unique personality but apparently every high end TV set has them. Incredible blacks, brightness, depth and quality. Amazing on how far the technology has come!
I also had it calibrated via Geek Squad and that was the icing on the cake.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Gorgeous and big
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I researched TVs for a long time before I picked this one. It's barely discernible from the much more expensive LG OLED and you get way more TV for your money with a Samsung. We had a big open wall that a smaller TV wouldn't have looked near as good on. I also picked up the Sonos play bar and subwoofer and watching movies is amazing. The blacks are so deep and the colors are so bright that everything looks great especially Ultra HD videos. It syncs seamlessly with Androids especially Samsung phones. Set up was a breeze because everything was automatic. I couldn't be happier with the purchase.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is awesome. First, it is the easiest tv to set up. It took 15 min. Even my cable remote was connected automatically. Easy to use menu and easy to dial in the settings to get the sharpest, cleats picture ever. I have a Bose soundbar, but if I didn’t, I would bother purchasing one because the sound is great without one. Love this tv.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Color and picture to die for!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We wanted to wait for black Friday, but our old tv gave out in March, so we went to Best Buy and got the 75 inch Samsung qled q8f 4k smart tv. I have been reading reviews for several years and knew this tv was great, but since there is not a lot of 4k material being broadcast, I had not been in a hurry. Well, I was not prepared for the eye-popping color or the wonderful picture even with regular tv! Blu-rays look even better. We had Best Buy mount the tv with mount we bought there, and we added a Samsung soundbar and 4k blu-ray player. Great experience all round. If you are waiting until 4k is more common, I would recommend you go ahead now. This tv is a giant leap over 1080! Note: I went for the 5 year warranty plan because some of the reviewers did eventually have issues and with an expensive purchase like this, I wanted the peace of mind.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Worth Every Penny
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Originally went to Best Buy to purchase another TV that was on sale. Was talked into this 75 inch by the sales associate. This TV is a 2018 model that was originally price over $3000 dollars. We purchased for under $1100 with free delivery to home. We couldn’t be happier with our purchase. It has so many bells & whistles I will never use all of them. Had TV mounted on wall & we feel as though we are at the movies EVERY night. The TV is a 75inch & it is MASSIVE. Great picture & Sound quality. Highly pleased with our purchase. Listen to the associates as they know what they are talking about.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Q8 Samsung TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is the best TV by far....Awesome Picture...Great HDR on my Playstation 4 THIS TV ROCKS !!!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Fantastic picture
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was a little hesitant in purchasing this TV...because of the expense...but it was well worth it...the quality of the picture is beyond believe!...If you can spare the expense...get a Samsung ...I enjoy this everyday now that I’m retired!
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this TV because we had an extremely bad experience with burned it in imaging on our OLED TV. I am happy to say that the TV has everything we could ever want. The size is amazing, the smart functionality is seamless, and set up was a breeze.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome, will impress friends
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This reviewer received promo considerations or sweepstakes entry for writing a review.
SDR looks great, stay away from regular HDR as the darker shows will be washed out by over dimming due to bad HDR format.
HDR+ looks great using Amazon prime through the TV Amazon App. Not much HDR+ content yet.
Still tweaking live sports for motion whenever I get a chance.
SDR 4k looks great.
Value is great for most people who want better picture then Q7FN or Sony 900F but don't have unlimited money for Q9FN.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Love this TV!!!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this TV it is really great and looks awesome on the wall unfortunately since I bought it you can get much bigger ones and better versions but I am happy with it!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
LOVE THIS TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this tv, beautiful picture only problem is when the tv goes to a dark screen quick the tv will reset itself. This is the second one that has done it. Only does it every other day or so, so not that big of a deal. Have a Klipsch atmos system and hues lights to go with it and couldn't be happier.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great picture worth extra $
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Smart tv requires minimum setup. Great picture. Any bigger and I would need a bigger family room. Only had it 2 weeks, so no complaints. Now to find a reliable provider of 4K.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv!!!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV!!!!!Quality and picture are perfect!!!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
No regrets!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Took me a short while to get used to the remote. Very impressed with the picture clarity. It’s as good as the one on display at the store
It was such a good sale price plus I earned bonus points.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Very good if works. But it is not very long.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV was great when was working. After 1 year and 8 months died. Repair exceed price of new. In June 2019 we replaced it with Samsung 82" Q80 series.: QN82Q80RAFXZA. Best tv we ever had. But in October 2020 this tv is dead too. All together over $8,000 is in trash. Each tv did not survived 2 years. We are done with Samsung things. Way too expensive. On the photo our tv is on and "working".....
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Nice tv but have vertical line in less than a year
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is a nice tv. I enjoyed it up to August of this year. Depending on the color of the picture there is a vertical line very noticeable just off center of the screen to the left. Not sure what needs to be done
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bestbuy product support was terrible
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I spent $3830.00(w/taxes) on this TV about a week ago. And it may be a bit premature to rate it just yet, but so far the product is excellet. It provides awesome UHD quality and with the remote navigation through the TVs smart apps and settings is so easy my 6 year old can do it (might not be a good thing). HOWEVER, the so called “experts” at the stores geek squad had me on hold for over an hour trying to find out which wall mount is compatible with my TV ( it simply requires a VESA 400 mm x 400mm). Then after being on hold a 3rd time, so the “expert” could ask the sales dept, I somehow get transferred to a support center rep where I have to explain the issue that was transferred after being on hold for an hour only for her to transfer me back to the store to get put on hold again. This makes me wonder: I’m I the only customer to purchase a 75” Q8F that has inquired about a compatible wall mount?? Or is it just bad customer service? I think the latter. This is why it gets 1 star for overall experience with Bestbuy. I will never shop there again.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi David,
I am sorry you had issues with the service experience of your TV. Your feedback is important to us and we will document your concerns.
Your 75 nch Q8F TV is compatible with any VESA mount that supports 400 x 400 spacing You can find details, including diagrams and images of wall mounting on page 7 of the user manual.
If you need further assistance on wall mounting or other features, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.