Customers are satisfied with the picture quality, brightness, and smart features of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). They appreciate the detailed blacks, crisp colors, and excellent picture quality. However, some customers have experienced issues with reliability, such as the TV not turning on or power board failures. Others have expressed dissatisfaction with the remote control's design and lack of certain functions.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 673 reviews
Rated 5 out of 5 stars
The most amazing TV I've ever seen!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So, I bought the display model for $1,242, but the guys loading it on the truck ended up breaking it, so Best Buy gave me a brand new one! SCORE! Let me tell you, WOW!!! Coming from a 65" Hisense U8N to the 77" S90D, I'm seriously blown away! Even with the lack of Dolby Vision, I honestly don't miss it. DV content will be displayed in HDR10, and then Samsung leverages the QD-OLED panel with their algorithm to make it even better. HDR10+ is just... mind bogglingly good on this panel! Those of you afraid of its bright room performance, fear not. The anti-reflection coating is excellent, and it's more than bright enough. Don't hesitate!
I would recommend this to a friend
Rated 5 out of 5 stars
Spectacular Samsung
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looked at a lot of Tv, especially oled. I simply could not find a better picture for the price than the s90. No Dolby vision? who cares the picture color pantone certification is fine with me. It would be hundreds more on another brand for this picture.Clear dialog on new and programs movies. Paired it with a Q-syphony sound bar . Makes it outstanding. The fact I got a open box for a huge discount made it a simple choice.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Amazing
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this TV, the picture quality is amazing and the colors are very vibrant, Highly recommended! The photos do not do the tv justice
I would recommend this to a friend
Rated 5 out of 5 stars
QD Oled is real
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I mostly game on a tv rather than watch videos/content. And this tv was rather perfect for that particular purpose. Samsung's quantum dot technology combined with Oled display technology really does make colors appear more visually appealing than a standard Oled display. The gaming features that this TV provides is top notch as well. 144hz on a screen this big is simply marvelous and sound quality is actually pretty good for tv speakers. Overall an excellent product and I'm very satisfied.
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Samsung 77” OLED TV died in first two weeks -
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This 77” Samsung OLED television stopped working suddenly and the screen went black and dead within two weeks of use.
I purchased this television as a Christmas present for my children and was completely disappointed to levels incomprehensible- when it suddenly died while they were watching it. Afterwards I read reviews on the Samsung website and found out this exact television has numerous complaints reporting this exact problem - it simply dies after short usage.
Will not ever purchase a Samsung ever again.
I have to wait over 10 days for a Best Buy refund to my account before I can shop for a new - different brand television and I am angry and disgusted with both the store and the manufacturer.
Good riddance to an awful television and I will definitely read the reviews BEFORE I make another purchase.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
JocelynD,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 3 out of 5 stars
3 Defective TVs in less then 1 month.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very poor quality control by Samsung. Got my first S90D delivered 3 weeks ago and it had the power port loose and 2 small scratches. Got the 2nd replacement TV a week later and mount technician noticed adhesive was coming off. They also gave me a old used remote that was scratched. 3rd TV delivered a week later, same adhesive issue as 2nd TV. Also Samsung Auto Updates TV even if you turn auto update off, they force updates and the brightness of the TV completely changed and got dimmer. Returned and got the LG G4, cant wait for delivery!
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
GibranS,
It’s unfortunate to hear of the issues that have caused you to return your S90D TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Rated 5 out of 5 stars
Stunning Picture and Top-Tier Performance
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung S90D is absolutely incredible. The OLED display delivers deep blacks, vibrant colors, and sharp details—perfect for movies and gaming. The interface is smooth and intuitive, and the sound quality is surprisingly good. Easily one of the best TVs I’ve owned. Highly recommended!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Love It!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the TV… color and picture is great. Sound is okay… we added a sound bar to enhance that. I don’t like the stand that comes with it as it forces us to move the sound bar towards the front of the console. I plan on mounting it to the wall… to fix that.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
S90d QD oled
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cant say enough about the quality of this tv. Outstanding picture, processing. The new tizen is excellent. Compared these next to sony and lg woled and this excelled between the 3. Samsung s90d 77" for the win! This quantum dot "qd oled" is the next level from woled.
I would recommend this to a friend
Rated 5 out of 5 stars
77” Samsung OLED
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m a huge football fan and there’s no better way to watch other than being at the game live. Love my new 77” Samsung OLED! Thank you Best Buy!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best TV we have purchased
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has a picture that can't be beat!!! We were going to purchase the Samsung TV that was cheaper, but purchased this one because of everything it has. We added a surround sound system, and you can't get anything better. You actually feel like the people on the screen are in the room with you.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Perfect for a bright room
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this TV for our living room. It looks amazing over our fireplace and the colors and picture quality are amazing. The brightness of the TV is amazing for a bright room.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
77” Samsung is the best tv to buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This 77” tv has the clearest picture and most vivid colors. I love watching Netflix, Amazon Prime and Peacock in addition to the local television channels. And watching NFL football is my favorite!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
A most-go-to
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is a must-go-to. The picture is amazing!
Rowel and Matt (from Geek Squad) did the installation, and I couldn't be happier with their professional work. Thank you!
I would recommend this to a friend
Rated 4 out of 5 stars
Samsung S90D
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far very happy with purchase. I have owned about 1 month and the picture is beautiful. However, looking into a a sound bar and sound quality could be better.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung OLED For The WIN
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is great. So great, that my parents thought the 77" was too small for the wall, so we're swapping it out for the 83" ! Can't wait. Get this TV and the Q990 sound bar & you might never need to go to the movies again!
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung Best Buy Highest Quality
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent OLED 77” Tv Bright Color Realistic Picture with Quality Perfect sound easy to navigate Samsung remote my favorite Price is Tops Best Buy team installation highest standards professional setup delivery staff
I would recommend this to a friend
Rated 5 out of 5 stars
Really amazing picture quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You won't be upset with the picture quality. It has a beautiful gloss display, which allows the blacks contents of the picture to pop.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung at its best!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has exceeded my expectations. The picture is clear and crisp from all angles even with the two windows on either side of the TV. The sound bar added a new dimension and depth to the sound.
I would recommend this to a friend
Rated 4 out of 5 stars
Great family TV.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ambience feature doesn’t allow you to use one particular picture and is constantly scrolling. For instance, the one we picked was a fireplace and we wanted that in the background, but it kept scrolling through different things standby or at rest screen can’t be customized and is always some stupid red dots. Quality of the television and the OLED system is incredible.
I would recommend this to a friend
Brand response from Samsung
Posted .
Kingdrapper,
We appreciate your review of Samsung’s S90D TV. So we can better understand the Ambient Mode issues you’ve described and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.