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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 652 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, brightness, and smart features of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). They appreciate the detailed blacks, crisp colors, and excellent picture quality. However, some customers have experienced issues with reliability, such as the TV not turning on or power board failures. Others have expressed dissatisfaction with the remote control's design and lack of certain functions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 652 reviews
  • Rated 5 out of 5 stars

    excellent tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A large, high-quality 77-inch television. I recommend it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Sports, Movies, Anything & Everything!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Color bright, images are sharp and appear as 3D. Picture is perfect from any angle. If your room is large enough, I would recommend the 77” size screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye bye LG, Hello Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Love it! Great replacement for my old LG and a bit larger as well!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Extremely bright, good value.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fantastic. Best value OLED TV on the market right now. Incredibly bright over my previous LG B2. Better value than the G4 and A95L.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very clear and fills our room with beautiful color. It is so thin and looks great mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality and super thin!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this TV is insane! The size of it is huge and it is literally as thin as my phone. I absolutely love this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! It’s big upgrade from a regular LED tv. OLED is something else entirely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp and clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 77" oled. Clearest tv I've ever owned. Wonderful playing XBOX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad to the bone!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immaculate viewing beyond vivid. Honestly this has been the best purchase I’ve ever made. A must have especially football season is here!!! Go Rams!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77inch Samsung s90d

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James the manager was amazing with the purchase of this tv. The tv is as amazing as I hoped it would be. I did a lot of research and highly recommend this tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DK w/faulty SAMSUNG 77"TV;bad salesman/bad service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 77" QLED 11/12/24. picture great until black screen on 01/17/25 (72 hrs post return date). Best Buy no help. SAMSUNG serviced on 02/05/25 confirmed bad power board. PB on backorder no eta. Paid for extended warranty. Samsung will not replace and no est for repair. paid $2499.99 for a black screen laying on my guest bed. do not buy!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DanK,

      We appreciate you sharing the details of your power issue and for your patience while waiting for replacement parts to arrive. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    77 S90D

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 77 Qd Oled. I also own the 77 S90C. This one is slightly better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV is the best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best TV that we have bought. My family is very happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with perfect brightness and color! Super fast interface

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blacked out screen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv on November 21st 2024. It is now February 22nd at approximately 10:14 my tv blacked out on me. Remote won’t work, unplugging and plugging it back in won’t work. It’s already plugged into the wall so it can’t be a power issue which I did check my outlet. And guess what, it ain’t the outlet. Just laid up watching tv and it made a weird power surge noise and blacked out. Apparently this issue is called “black screen of death.” Which is common for these tvs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jaylen,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    No buyers remorse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs I ever purchased! The picture is very clear and looks amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this 77 inch paperweight for 4 months and it won’t turn on. Instead of dealing with the geek squad, Best Buy sent me to Samsung for service. Knowing what I know now about the hunk of garbage, I would never have bought it. Do yourself a favor and stay away from this tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KevinR,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Broken less than 90 days after purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV broke within the first 90 days. If it worked, im sure it would be great but, the picture quality is the worst ive ever seen. Its just black. It's so black, that it looks like a black hole i just threw my wallet into.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Bad Best Buy experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Best Buy experience Denied price matching online

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ParakhV,

      Please know you are leaving a review and 1-star rating for the S90D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Not worth the money! Went dark after two months!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv in November of 2024 and as of today it will not power on!!! Very disappointed on such an expensive set! Plus it’s college football bowl season!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

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