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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 371 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 85" Class QN85A Neo QLED 4K UHD Smart Tizen TV's excellent picture quality and vibrant colors. Many are impressed with the large screen size and find it perfect for gaming and watching movies. While most customers are pleased with their purchase, some mention issues with sound quality and glare.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 371 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QN85A 85 inch + Q990b Soundbar= Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing as I would hope and expect. I could watch anything on this tv. And I purchased the Q990b surround sound. The 2 systems together is honestly better than going to the movies. You are fully immersed in what you are watching. Side note, the speakers on the TV alone sound better than most soundbars I've had. But Samsung has the QSymphony where the TV and the Sound system work together with all speakers. Also, I originally took a chance on ordering a big TV from Amazon, big mistake. I'll only use BB from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, Poor tech delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we like the TV very much. The big screen is wonderful and very sharp picture. The four stars is because of the set-up and lack of teaching us how to use the remote. The tech just handed the remote to us and said bye bye. Turns out the remote is way, way different from other remotes. Tech was unable to hook up my hearing aids to the bluetooth feature. I finally figured it out - had to go to general and accessibility, and then to multi-output audio where my hearing aids connected easily. The set up was to the tech's choice as if he was going to sit down and watch our TV. It would have been so nice if he would have handed the remote to us and walked us thru how to set up and use the remote. Next time I will insist on it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    QN85A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really no complaints -out of the box good color and picture. Sound is actually pretty good doesn’t really need additional sound bar. Surround sound is just more theater like.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nano cell is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows a great picture. I had a 8k crystal clear and this is definitely an upgrade quality wise. Use a sound bar or have a great sound system tho.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase so far. I was looking for a upgrade to my current TV set up and this one does the trick. Easy set up and looks great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Kumar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and nice picture quality and easy to setup. Only thing I have observed is the 2k videos have a no full screen capability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Top of the line TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, picture perfect. Easy to setup. Would like to see more control over the startup pages. Favorite channels and delete unwanted channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 85” TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely delighted with this 85” TV which has a VA display panel (smaller screen sizes aren’t VA). Performed some minor tweaking of picture settings and the result was excellent with bright and accurate colors. I don’t use the TV speakers since I have it connected via eARC to my Yamaha Aventage RX-A4A receiver, but the few minutes I did listen to them they sounded fine. This is the third Samsung 4K TV I have purchased in the last two years because I love the brand and the quality of their products.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very excited about our new TV. It has very bright colors and dark inky blacks. Very accurate and sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing picture. Very bright.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. Very bright and vibrant colors. Samsung TV is a nice bonus as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Size, Picture Quality and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, clarity and ease of use. The screen is so thin. Some reflections, but not alot of tvs aren't

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Still can't get enough of how beautiful this lights up my living room. Don't think about it just get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. One of the best purchases made. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing. Color and clarity best we’ve ever seen on a TV. Accompanying Samsung sound bar sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    85 monster tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv works beautiful nice colors and blacks coming from plasma big improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great tv, best purchase we have made we love everything from the size to the quality to the nice colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV horrible Geek Squad Installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. We actually upgraded to this unit upon using the extended warranty service as a result of the ARC feature failing. Samsung makes awesome phones but the TV'sand appliances definitely require the extended warranty. My wife lobes this brand so i guess there's that? My brand of choice is Sony hands down. I currently have a sony bravia 52 LCD thats well over 10 years old and still oit performs these new units! Sound, picture and reliabilty. Back to this one, picture is great! Features include PIP which i havent seen in years! Split screen is awesome. Overall we're happy with it. Best Buy Geek Squad installation was some hot trash!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    buy price is crazy good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is great love it . picture is bright . colors are great. since it not dark like oled. i dont see any blooming . glad i didnt get oled. smart interface is perfect . great for gaming. and im now watching even old movies look great seing stuff i never noticed before . apple tv is a must to show what it really can do. sound is so good you dont even need sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Awesome image

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome image, i love the quality of this tv, the image and the price for such a huge tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Have had it almost 2 years and it’s been amazing.

    I would recommend this to a friend
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