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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 26 reviews

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  • Performance

    Rating 4.0 out of 5 stars

  • Ease of Cleaning

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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65%would recommend to a friend

Customers are saying

Customers often highlight the BESPOKE 6.3 cu. ft. Smart Rapid Heat Induction Slide-in Range's impressively fast heating capabilities, with many noting how quickly it boils water and sears meat. The ease of use and intuitive controls are also frequently praised. The product's design is considered aesthetically pleasing and simple to clean.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Burner heat, Ease of use

    Rated 5 out of 5 stars

    Great Induction Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this range! Cooking is so easy - easy clean up and cooks so fast and evenly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service - great refrigerator!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Will in selecting a new Samsung Bespoke refrigerator for our kitchen! We love the refrigerator and grateful for knowledgeable support from Will and his team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never in my life thought i would be so excited to cook, this range is life changing! Induction cooktops are absolutely amazing, the airfry option is awesome, and the app to help control these appliances is soo cool and so easy to use even if you’re not a high tech person. I love this range so much it’s my favorite part of my kitchen now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking and hard working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven temperature is accurate! And the oven light helps with baking. The cook top is super easy to use and easy to clean. I am so pleased I switched from gas to induction. PLUS I got a rebate from my local utility company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Induction stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing induction stove,my favorite .Very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Induction Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I LOVE IT!! BestBuy employees was so helpful. We love it!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    getting new one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it borke in a month. it stopped working with loud pop sound and shut down. it was scary moment. Getting replacement but have to wait for 2weeks…

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand how it feels to own an appliance that broke after a month.

      Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you should you need to follow up on the replacement. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great features. Very stylish. Cleans very easily. Love it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its a lemon!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung range has been a disappointment from the start. I strongly advise against purchasing it. Like many others who have shared their experiences, I encountered a significant issue with the induction range failing after only a few months of use. There was a loud popping sound during cooking, and thereafter, the range ceased to function altogether. What's more frustrating is Samsung's lack of support in replacing the faulty part; they claim they do not have it available. In light of these issues, get a refund!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Arnold305,

      We would love to assist you with your appliance. Kindly provide us with more details about the range.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146897903) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Delighted with the induction range

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this range for about a month now. We are delighted with it. The induction cooktop works beautifully and heats very quickly and evenly. We had to get rid of a few of our pots, but most of them worked with it (as long as there is iron in them, they usually work - cast iron and stainless steel, which is mostly iron anyway). Of the four burners, the largest one heats food the quickest. The smaller ones take longer to heat a pan and food, but are still quite fast. Consequently, we can cook food at much lower settings than other ranges we have had. Aside from boiling water where I use the top (9) setting, most of our cooking uses the 1-4 settings (starting at 4 and then decreasing as the food heats up). We haven't burned anything yet. We converted from a gas range to this induction range and are impressed by the difference. I did a test of heating water in a kettle on the gas range and compared it to heating the same amount of water on the induction cooktop. The water took 8 minutes 55 seconds to boil and set off the whistle on the gas range but only 2 minutes 33 seconds on the induction cooktop. That's a huge difference! The oven heats evenly. My wife has used it more than me. She says that bread, cookies and cakes that she has baked were more evenly cooked than on the gas range. We haven't yet needed to clean the oven but that looks to be a lot simpler than with the gas range (which was 13 years old and didn't have the same features). If we have one complaint about this induction range (which also applies to other manufacturer's induction ranges) is the lack of a built-in backguard/backsplash. The range is flat on top and does not have a back part. Samsung produces a separate backguard that one can order. But, when it came, it was just a piece of metal that was fitted perpendicular to the range. It looked like an airplane part or a piece of sheet metal. It was ugly and we sent it back. Consequently, food will splatter on the wall. I guess these ranges were designed for custom built counters where they could be slid in with a fitted counter as a backsplash. But ours is a free-standing range and doesn't have that built-in counter. We will have to install tiles on the wall to catch any splattering. I don't understand why the manufacturers can't build in a false backsplash as part of the stove, similar to the old control panel that was on most earlier ranges? Other than that, we are delighted with the range. The induction cooktop is a big advance in cooking; no more gas fumes and excess heat.

    I would recommend this to a friend
  • Pros mentioned:
    Burner heat, Ease of use

    Rated 5 out of 5 stars

    Elegant, easy, and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our Samsung induction range about two months and we love it. It looks nice, is very easy to clean, easy to use, and heats up faster, and more consistently, than our old propane range. It is amazing how much faster you can cook your food and boil water. Have not used the smart features or the air fryer yet, but am looking forward to it.

    I would recommend this to a friend
  • Pros mentioned:
    Burner heat

    Rated 4 out of 5 stars

    Beautiful Induction Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used all the features on this range, especially the oven, so this is only a partial review. I've actually only used the cooktop to boil water (very fast at the boil water setting), stir fry in a non-stick pan (excellent) and sear steak using a Staub cast iron griddle pan (excellent grill marks). I would actually rate it 5 stars for the cooktop but have held back one star as reserve when I actually use the stove.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cooking nobs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The position of the nobs could be improved and the largest could be a bit smaller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid if you actually cook.. Scratches too easily.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks old, scratched like crazy. We owned the original Samsung Chef Induction Duo range for 8 years, not a single scratch on it. Easy to clean and maintain. This smooth top is a disaster. Same pots and pans we’ve used on the previous induction top with no issues, but this one scratches when you sneeze in it’s general direction.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I truly understand how you feel about the scratches on the cooktop. We'd love to help you with this, ChristopherR.

      Kindly check out this guide for the proper cleaning and care tips to prevent the cooktop from further scratches. Also, please watch the YouTube video and click the hyperlink about using the "Correct type of cookware" under "Care tips for your cooktop."

      Clean and care for your Samsung electric cooktop:
      https://www.samsung.com/us/support/answer/ANS00060833/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146362461, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Induction range Bespoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very attractive and works very effectively. I enjoy the induction features of the cooktop, and the dials are easily read

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Induction settings too coarse.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but did not have the control I was looking for on the induction top. The settings were not fine tuned enough for me, and I returned it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, ErinQ.

      Thank you for choosing Samsung for your range needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Burner heat

    Rated 5 out of 5 stars

    Imduction is the way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honet, it rakes a couple weeks to get used to cooking with it. But its awesike aftwr that. The air fryer works great. Boils water as fast asy kettle.

    I would recommend this to a friend
  • Pros mentioned:
    Burner heat

    Rated 5 out of 5 stars

    Induction Stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek look. I can boil water in minutes. Gets pans hot quickly so I can Seer meat. Easy to clean with special cleaner and soft rag

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no more samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no more samsung this expensive stove is bad quality just before warranty expire die the repai guy didnt fixed at all still have problem now after just few monts after warranty expire die samsung appliance looks pretty but parts are cheap and bad quality everything i buy from samsung last just over a year

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bread proofing stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, I especially like the bread proofing oven setting.

    I would recommend this to a friend
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