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Customer reviews

Rating 4.2 out of 5 stars with 46 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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78%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-46 of 46 reviews
  • Rated 5 out of 5 stars

    yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product I recommend it worth buying .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Your old phone is better...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst android phone I've had since i can remember. Slow, lagging, unresponsive and simply sub-par. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there LuisR, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A16. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you have described to be experiencing with your device. Let us know if you have any other feedback to share with us or if you would like any further assistance by contacting Support at your leisure. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Best Buy Employee

    Rated 2 out of 5 stars

    Too slow

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone and returned it because it was so slow and laggy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Knub, thanks for taking the opportunity to review your Samsung Galaxy A16. Your feedback allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Feel free to contact Support if you have any questions for us afterward or if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this phone, the phone is so slow you can't even pick a call, this phone should be discontinued to be honest with you. I don't even know why the selling a phone like this. Stay away don't say I didn't try to warn you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    To Thoes who complain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you guys are complaining about the RAM in a entry level phone not being enough, how about you guys just buy a device with the resources that you're looking for from the get go instead of complaining about whats NOT in or you can use the RAM Plus option on the phones Device Care section to increase your useable RAM by going to Settings>Device Care>Memory> Ram Plus. Thnak you and have a nice da.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slower Than a 2023 Moto G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to upgrade to the Samsung A16, expecting at least a modest improvement over my previous Moto G 2023, but unfortunately, this phone's speed has been a disappointment. The A16 constantly lags and gets stuck, making even basic tasks frustrating. Scrolling through apps, switching between screens, and even typing can feel sluggish. What’s most surprising is that despite being two years newer, the A16 actually feels slower than my old Moto G. Looking at Geekbench scores, my A16 has a single-core score of 853 and a multi-core score of 1824, compared to my Moto G 2023’s 745 and 1779, respectively. On paper, the A16 should at least match my old phone’s performance, but in real-world usage, the A16 feels noticeably slower which makes it hard to use comfortably. Aside from the underwhelming speed, the phone does have a decent screen and camera for the price, but I simply can’t recommend it due to the poor performance. I understand that a budget phone isn’t going to be a powerhouse, but I at least expected it to perform as well as my old Moto G. Sadly, that’s not the case.

    No, I would not recommend this to a friend
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