Customer Ratings & Reviews

A good phone for the price. I was expecting a cheap phone for only $300 but was pleasantly surprised by the quality of the phone. It works well, has a decent battery life, and takes far better pictures than my old iPhone ever did.

I bought this Samsung Galaxy A25 5G 128GB in late April 2024. The phone worked great until about a week ago when it started randomly shutting down (not a reboot), even with the Auto Restart function disengaged in Device Care. Today, June 5, 2024, the phone shut down (not a reboot) numerous times. There is no button interference caused by the third party phone protector/case and all the software updates are current. Side Note: After booting up the phone, the time is also incorrect. The time starts at 0049 (24 hour clock time), then updates to the proper time after a few minutes. I just performed a search for the phantom shutdown issue and found similar complaints on the Samsung website, along with other sites with reviews concerning the Samsung A25 5G 128GB. I also checked my Best Buy account and it states "No longer returnable" - go figure!! I paid a lot of money for this phone. Before I purchased it, I read some reviews, which were all positive, yet here I am with a "No longer returnable," defective phone. I am hacked-off, to write the least. I had a gut feeling that I should continue being a loyal IPhone user, but I decided to buy this Samsung cell phone instead - bad idea, so far. If I take the fall with this phone, I will buy a variation of the domain name "Samsung," develop the website and let everyone on the planet know what happened to me - and it will be on or about the first page on the most commonly used search engine. I hope Best Buy or Samsung corrects this problem and fast.

The phone its great. It takes great shots. The battery last longer.

Fast, great pictures, easy conversion, no issues:)

Terrible phone. I've used it with multiple sim cards, multiple carriers, wasted so much time trouble shooting, only to realize it's just the phone. Just doesn't get service in some places, even though the same sim in a different phone works fine. Don't buy.

Perfect bang for the buck phone . Screen is a very good size and moves through pretty quick . This phone is perfect for those who need a phone to work and get the job done for them . Now camera isn’t gonna be like a hdr camera but it has zoom lenses which are pretty impressive for the price .

Awesome for about 4 months, great camera and battery life. Not sure what happened, maybe a system update? Now it won't stay registered on a network provider, even when on wi-fi. I have to wait a long time for it to scan for providers and then even more time for it to register with them. When this happens, I can't get internet away from wifi. Once registered it works great. Now the charger port is malfunctioning too. I will see if I can get it repaired. It is hard for me to accept that I may have to buy another phone in such a short time. I am glad I didn't pay more than the $250 but the real disappointment is having to set up yet another phone.

Excellent 5G phone. Bright display can easily be seen outdoors. Even with a maximum battery charge of 85% for battery longevity, I inevutably get two days and often three days activity on the phone. The camera is very good under all the codtions that I have used. The 10x zoom is not incredibly sharp but certainly usable. Portrait mode is good not obly for people but also for closeups of items like flowers. The fingerprint reader for turning on the phone seems reliable and reasonsble secure. Thrsinex on one finger it wont turn on with others. Phone has a lot of value for the price

I upgraded from the Samsung A51 and Ican confidently say this phone is much better. Better and bigger screen, smooth and prompt touch screen response and a nice looking screen. 6GB ram and the 128GB storage is a huge plus as well. No issues with overheating so that is also nice. get's daily personal and professional use. Can't beat the price for this product!

I had my phone 14 days it started shutting down today every time i tried to use it and was getting super hot. I loved that phone. I am afraid to try it again because i don't want the same thing to happen again. I had to ship out to return because of a best buy being 1 hour away for me one way and i had 1 day left to return it for a refund. I even factory reset my phone thinking that would stop it but no it did it again so i knew there is something going on inside of it. If you do buy watch when your deadline is to return it. I don't have anything else running on that phone or background apps to over heat it started right after there was an update and i ran the update for the phone.

Nice to get a powerful unlocked phone with 5g for 300 bucks. Enough 6gb of RAM for daily use. Big screen in this price range. Nice responsive finger print sensor on the power button. Works well. Phone is a bit too thick and the body edges are smth to get used to. But it's a budget phone. Recent android version or samsung's ONEUI system is a bit more buggy than my old phone, bit hopefully they'll push the updates. Still it's a nice up to date android operating system! I guess 5g generally drains your phone faster. But you could disable that i guess. Battery is not bad though. These days you never have enough charge with active use. Well, reconsider how much time you spend on your phone or get a powerbank. Wouldn't say the battery life is poor though. Just average probably .

Love my purchase… very easy to use. Thank you Best Buy

Excellent service. Solid phone. Great reception. Solid audio with good range . No dropped calls. Good customizations available through settings. Reasonable battery capacity and charge time . Much better than the LG phone it replaced. So far, so good.

A good opción. I recomend at all people because is so good

Phone has worked great! Easy pick up, no complaints

The beautiful young lady who waited on me was PHENOMENAL!! Tysm for your patience and kindness !! I waited a month to review the phone so I could be honest and accurate.. and so, UNFORTUNATELY, Samsungs a25 is just messy .. there’s 25 more apps on this phone than needs to be ALL running in the background eating up monthly internet usage & slows down the phones speed AND DRAINS THE BATTERY LIFE WHICH TAKES A SUPER LOOOONG TIME TO CHARGE BACK UP!! you better hope you don’t let it get too low or die and then get stranded bc you will be a chicken sitting on eggs!! The camera is literally dollar store quality, the screen size is awful BECAUSE when playing a game on landscape mode playing the game is nearly impossible bc screen size interferes with action buttons and game viewing “You gonna die” & have to keep starting the level over … my Google Pixel was PERFECT & the Samsung is overpriced garbage to be truthful … The little lady who waited on me and my husband was the most valuable part of the deal … I feel like I got RIPPED OFF BY SAMSUNG !!

I bought this phone for my grandmother and she love it. Its agreat phone samsung always makes excellent phones. I had samsung since the galaxy s7 came to sale. Since there ive been using it. I bought this product for her cause her other phone didnt work anymore so she need upgrade. The screen and the battery life is good, i had no issues yet, i will recommend this phone for a mid range price.

Nice mobile in good price, performance is very fast, camera is awesome. Glad to have this mobile.

Decent phone for the price. Definitely feels slower than the flagship models, especially if running more apps I dint see any major issues in one year of use

It's a decent phone. Or had a good amount of faults. I had to get a second one because the first phones battery was overheating. I've had this phone for a little over a year. Bluetooth headphones don't like to connect to it properly and has difficulty picking up the signal with the phone being about 5 ft away, the screen lights have a problem with our every now and than where it will go a darker shade, but goes back to normal after a couple of seconds.