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Customer reviews

Rating 4.4 out of 5 stars with 100 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy A6's camera quality, affordability, and user-friendly interface. They appreciate the phone's long battery life and the freedom to use it with any carrier.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 100 reviews
  • Pros mentioned:
    Battery

    Rated 5 out of 5 stars

    Perfect upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect upgrade if you don't need all the flagship features. Replaced a worn out (battery) Galaxy S6, which I loved. This phone is faster, takes better pics, and is more efficient! Doesn't use 2% of battery in 8 hrs standby. I've had this phone a month and haven't used 50% battery in a day! And, the flat screen works great with screen protectors. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Good camera, Price

    Rated 5 out of 5 stars

    Great phone for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want to spend a ton of money for a phone and I found this Samsung-Galaxy A 6 on sale. I had a Samsung J 3 and had been very happy with it, but I wanted a phone with a better camera. I have been super happy with this phone for the last 4 months. I cannot imagine that an expensive phone could do much more than this A 6. I can't even imagine that parents buying their students their first phones would spend more than the cost of this phone. It goes on sale occasionally at Best Buy and it is an unlocked phone that can move to several carriers in case the need arises. It has a 16 megapixel phone and many bells and whistles. I used Google maps on a recent trip-perfect directions. My husband's J 7 is somewhat less expensive, but it does everything, too. The main negative about the A 6 is the fact that you can't buy an Otterbox cover which I love! You have to order a cover since BestBuy doesnn't carry any for this model.

    I would recommend this to a friend
  • Cons mentioned:
    Annoying features

    Rated 5 out of 5 stars

    Nice Upgrade From Galaxy S5 mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed light duty unit & this one works great. Faster than my old Android 5.1, but some of the new features were annoying: kept telling me to enable Wi-Fi calling, but never could figure out how to do that. Don't need it anyway. Badge numbers were nuisance, but after exhaustive research, figured that one out. Not sure why they want to include a lot of annoying features, then make it nearly impossible to find instructions.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Gnat, thank you for taking the time to share your feedback. We want to ensure that you get the best experience as possible with your device. Please feel free to contact us with any questions or concerns. Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+(https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash Samsung

  • Pros mentioned:
    Good camera, Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mom since her iPhone was no longer working and since the s9 was a bit expensive decided to get this for her instead. I noticed it had a slightly better camera than the s9 which is a plus and so far she is enjoying her phone. At a price tag of 359 it is not breaking the bank and the phone works great.

    I would recommend this to a friend
  • Pros mentioned:
    Good camera, Price

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go to your store check out the demo. Dont get caught up in the specs. It takes good pictures. Screen looks great. Its fast and it is half the price of more expensive phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Price

    Rated 5 out of 5 stars

    Amazing phone overall

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no problems with this phone. It's been able to connect to wifi and bluetooth fine. It has enough space for my apps as well. The battery life lasts me throughout the day. The price was much cheaper than the other phones on the market too, which was a plus. I still use this phone to this day and will continue to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good, Reliable, Low Priced Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a good phone that didn't cost a ridiculous amount of money. This phone was a little over two hundred dollars and performs far better than my wife's expensive, over priced Apple Phone. I was so happy with mine I went back to Best Buy and bought one for my 94 year old mother.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Coming from a Galaxy S5 to this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a good phone. Obviously, not as great the Galaxy S line but a solid phone. Still getting used to the missing home button on the bottom. Only really annoying aspect of the phone is you can't turn the screen on by flicking up on the bottom of the phone like newer S phones. You have to touch the finger sensor on the back or actual power button. Definitely, an upgrade from the S5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery

    Rated 5 out of 5 stars

    Very happy with this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smartphone, and I chose the Samsung Galaxy A6 on the recommendation of the Best Buy sales woman. She listened to my needs, and I think she chose the exact perfect phone for me. I've been very happy with the phone since I bought it. I've been impressed with the battery life. I listen to music all day long, and the battery does not drain very fast.

    I would recommend this to a friend
  • Cons mentioned:
    5g

    Rated 4 out of 5 stars

    Practical everyday phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this samsung phone,it serves me very well.Like all technology,something new and improved has come along with the advent if 5G

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement device for my level of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a constant user of cell phone as most are, but this phone seems to have all of the features that I need and more as a replacement for my much older device. The only feature it does not seem to have (specs said it did) that I had hoped for is wifi-calling, but that is not a critical factor for me. I hope this one lasts as long as my last one (Galaxy Express).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered this for my father. phone runs great with att prepaid. phone works fast and is way better than the old galaxy core prime its replacing. would recommend to anyone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello rzilla78, it's exciting to hear that this phone is beneficial to your father's everyday needs. ^Elizabeth Samsung

  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    Power phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to manage and set up. A little narrow but a case will adjust that. Great photos, crisp and clear. Enough space to manage apps+ more.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Unlocked

    Rated 5 out of 5 stars

    Excellent for the prize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the prizs, you cant go wrong. We got it for our use in abroad (unlocked international) and its perfect. It suits the need.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for just what you need, not what you don't. So many phones are pure hype and over-done 'chatchkies' . This is an 'everyday' suitable phone. With the added bonus of a side-mount card, you'll have plenty of storage. Unlocked: Yes please!

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as described. Great camera and it's quite fast. It doesn't get frozen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mother because hers was getting a bit old. My mother is not tech savy so I figured sticking to Samsung products would make her transition easier and that was the case. It is your basic android phone, my mother has no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    Great phone at a great price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fast and easy to use. It also takes great pictures and video chat in low light.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sounds like you made a perfect choice, Papa. ^Elizabeth Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price! Very easy to use! Well made! Love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that it doesn't seem to have wifi calling. It kept asking me if I wanted to turn it on, but when I selected the notification to bring up the menu, nothing happens. I can't find it in any of the settings either, even after following the instructions online, so I'm not sure what that's about. Otherwise, great phone.

    I would recommend this to a friend
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