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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 633 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Book2's lightweight design, touchscreen, and fast performance. They appreciate its long battery life, affordable price, and sleek design. However, some users have concerns about the laptop's heating issues, fan noise, and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 633 reviews
  • Rated 5 out of 5 stars

    Great small, light weight laptop for on the mov3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. Im in outside sales and previous company had provided me an 11" Dell that was $1,800. New company let me choose and gave a tighter budget. Honestly no regrets, same size and weigh to easily maneuver in and out of meetings, coffee shops, airplanes etc... Also has great battery life compared to any of my last 5 laptops. It beats them all. It might be a little less powerful from two perspectives, having numerous tabs open on Chrome haha and the speaker seems low to me. All in all totally worth it, as I eas hesitant to go with Samsung but best option for size, weight, functionality, ease of use and price IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 weeks now. I love how light and portable it is. Perfect for school. Touch screen and can make it into a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Samsung galaxy book

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, speed is on point, haven’t had any issues with it at all. Highly recommend for daily use, whether for school, work or both! I used to have a MacBook Air which was great but I love this laptop more!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Samsung laptop and I love it. Very light weight and battery lasts longer than my current laptop. Display is great, very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Work and Light Gaming PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for over a year now and it’s been a great purchase. It runs smoothly, can handle Steam games (Crysis would probably cause it to melt, but that’s true of anything without a GPU), and most importantly of all it’s a versatile tablet PC with Samsung functionality. If I wasn’t an Apple user I’d probably love the cross-platform features android offers.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Nice job Samsung

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a laptop for work and sketching this is great especially if you are already in samsung line of products transitioning your account and files is effortless and the UI is clean and non complicated for the everyday user the only bad thing i could find is the heat it puts out on the bottom does get uncomfortable id recommend getting a cover to mitigate it a bit ,also that fast charger it comes with is great for charging your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung hits another homerun on this Galaxy Book 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Samsung product well above any competitors out there. With other Samsung products like my 22 Ultra, Note 5 and Tab 6 the seamless connection, sharing and ability to continue on any of them from whichever you are working on. Also the 2nd screen option is pretty cool. Sharp screen, light weight but with a metal shell it's also a solid built machine.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a few weeks and this laptop does me good. I’m a college freshman and I don’t regret spending that much money for this laptop because it works very good and you can customize it! Very cute and light weight! Only thing that sucks is that there are not much cases that can fit this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Loving It❗️❗️❗️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME price & the charge doesn’t last at long as my MacBook…. The picture is BEAUTIFUL and it’s a touchscreen…. Loving it❗️❗️❗️ The negative is you have to order the stylus pen separately which is an additional hundred dollars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and how light it is. Very good price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My experience...pretty great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pretty impressed with the whole package overall. The compact design makes it a breeze to move around and travel with( compared to my old Envy 17 inch) I was debating on this model or the 15 inch. The 15 inch was close to 1,000 more and with 2 ports I believe compared to all the ones this one has. I am however thinking of maybe switching over to a slightly bigger screen... Coming from a 17 inch to a 13.3 is a big change. I was shooting for a 15 but when this one was at 545.99(best buy member) compared to the 1700 price tag of the big brother. I also have pretty big hands so ill give it some time to see if I can get comfortable with this one or move up. Other than that this device is great for the price. Although I don't really see myself using the 360 feature or touch screen ( as I hate dirty screens) I think it's awesome that for this price you get a lot of really cool features. Also compatible with a pen!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good laptop so far. I bought this one for school. it runs pretty well with multiple programs open no lag noticed. the graphics are pretty smooth and clear. my only concern is the battery life. I usually charge my laptop every other day. the battery lasts for 2 five hour classes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for performing basic computing tasks. This meets above my expectations. So far there haven't been any problems. The computer still functions flawlessly and hasn't slowed down. The Best Buy staff was really knowledgable and helpful. Overall excellent experience.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Love my Samsung galaxy book2 360 , Amoled is super amazing, the touchscreen and everything about this Samsung product .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first laptop and I love using it. Whenever I have to do something important on a big screen it’s easier to use instead of my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Syncs perfectly with all Samsung devices and has excellent quality. Runs multiple monitors like a dream. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop for everyday student needs and prof

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy HP and my sister convince me to get Samsung but the guy that helped me to purchase this laptop in the store was amazing and he is actually correct. This laptop is amazing and it's worth the money. It is also good for small businesses and professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I7 Samsung book2.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Been using it for about a week and no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I love it and will surely recommend buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected this laptop is very fast using 12 gen Evo tech , reliable, beautiful AMOLED screen and the perfect size to actually be in your lap !

    I would recommend this to a friend
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