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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 630 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 630 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I love it and will surely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, does what it needs to. Easy to navigate, good battery life, and fast charging. 360 capabilities make it fun to watch movies with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and how light it is. Very good price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy laptop with Windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sleek laptop that I needed as a replacements and got a really good deal on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont buy it. You wont be happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waist your money. Battery is crap, no memory hardly. Not comfortable to type on. Just no no no

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for school and i love it so much, it provides everything i was looking for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop Shipped In Thinly Padded Envelope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop shipped in a thinly padded envelope with no protection. It was supposed to be in excellent condition, however it arrived with damage all over it. It was obvious that the damage occurred during shipping. It was so bad that I returned it and ordered a new one from a different retailer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Only missing the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I am stoked about this purchase. Bought this after discussing my needs with an Intel vendor in store. This model checked all the right boxes - price, hefty battery life, ability to quick charge, lightweight, backlit keyboard that's comfortable type on, even a fingerprint reader. It's smaller - enough so that I have adjusted the size of the pages I'm viewing so that things fit better. If I needed larger text size, it would likely make the viewing experience of most webpages pretty annoying, but the computer I'm replacing is 17" and 7lbs, so I wanted something that's easy to stash in a bag and carry around. In store, the keyboard wasn't my favorite, but in just an hour I've already adjusted to the low-lying keys, which are only slightly less snappy than what I'm used to. This device is seamlessly fast, everything feels sleek and comfortable. The speakers sound great. They get loud enough and produce a full enough sound that I likely don't need to pack my heavy bluetooth speaker when traveling, saving me even more weight and room in my pack. Amazing! The display is amazing, of course. In other reviews, people have complained about the trackpad. I find it to be extremely sensitive and easy to work with. No complaints. As for the other qualms about the camera, it truly is as bad as they say. Shockingly bad. But still not a dealbreaker or even much of a problem for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for school

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my school needs. It’s incredibly lightweight, making it easy to carry around campus. The touch screen is responsive and convenient for interactive tasks, and its foldable design allows it to transform into a notepad, which is perfect for taking handwritten notes or sketching diagrams. The versatility and portability of this device make it an excellent choice for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely well built laptop..GREAT for daily use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid Apple user, but because a training program I was using .exe executables and could't run on Apple, I was forced to either pay for expensive virtual desktop software and a MS license to install a MS operating system, OR...buy a non-Apple laptop that had a MS OS already installed. I chose this laptop because of these factors... 1) It seemed very well built and sturdy if it was going to be portable and flipped from tablet mode to laptop mode. 2) it was very sleek and would not stick out like a sore thumb among all my apple laptops 3) The touchscreen, keyboard, and trackpad all seemed to function very good and there was no annoying lag. 4) I have a bunch of Samsung TVs and I thought having a samsung laptop might introduce some added convenience in some unknown scenario. 6 MONTH Update: PROS: -Laptop still functions perfectly -have not noticed any no lag or slowdowns (and I usually have 50+ tabs open in Chrome) -love all the ports -love the touch screen -still feels solid and well built...hinge has not shown any signs of wear and still works as good as when I purchased it over 6 months ago. -it is compatible with the S-Pen (even though I haven't even tried this) CONS: (there are only 2 that I can think of...and they are weak) -When it is flipped over (in presentation mode) the top bevel is wide so the screen seems far from the top. (normally in laptop mode or tablet mode this isn't noticed) -The laptop is a sleek matte black and the charging cord/cable is white (week I told ya). Overall - I cannot recommend this Samsung laptop enough. If you are looking for a solid laptop for under $750 I think this is the one to get. It's lightweight and solid and is a great 2-in-1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for grad student

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great laptop! It looks and feels like a MacBook Air. The intel evo I5 is great. Touch screen works well. The only thing I wish it had was a matte screen. Battery life is ok, but it really depends on how much work you do. With the amount of work I do as a student, the laptop heats up quite a bit. The fan is a bit loud, but you can always adjust the settings to quiet or silent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Computer but With Tradeoffs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Book2 360 is a very good computer: excellent display, very light, many ports, and very fast. The reason I haven’t given it five stars is the computer tends to run hot and thus the fan turns on often and the battery life is only average. There are performance settings which when set to quiet does reduce the fan from operating as much but with a tradeoff of reduced performance. I purchased mine as refurbished and as a result the price was reduced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has been a delight to get this laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very impressed with this laptop. I needed something versatile for my on-the-go lifestyle between work, college, and home. The laptop has a great battery life, along with excellent performance. I would highly recommend this device to anyone needing a reliable laptop when you need it. 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop. i purchased this pc to replace a 13 year old toshiba a665. i really like this laptop. the performance is great.it came with all the features i was looking for (touchscreen,win 11,backlit keyboard,I5 processor, 256ssd,8gb memory). the boot time is great, touchscreen responds good and the resolution is outstanding.i read reviews that said the sound quality of speakers were subpar but they sound fine in my opinion. the wifi and bluetooth features work great. battery life is good. also read reviews about fan being loud i have yet to hear mine go beyond the range of a low whisper. you have to remember that the laptop i used before i got this one was almost 14 years old so this one is amazing to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop for the most part. I would like to see the battery last a little longer but that’s my only complaint. I love the touch screen. And I have dropped it once or twice and it remains in perfect functioning condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great. I love how light it's which make it perfect for those who travel alot. The screen is also amazing. I would recommend it for college student or people who alway on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned a Surface. They are seriously the best computer to work with videos and pictures. I still have the first surface they ever made, and it has never broken down. The surface has a sleek design, excellent build quality, seamless integration with Microsoft software, strong battery life, and a focus on productivity features like a responsive keyboard and precise touchpad, making it a great choice for users who prioritize a premium, portable, and well-rounded computing experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent with some problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 13.3 inch book2 has a lot of really nice features. One thing I dont like about it is how hot it gets. After about only 20 minutes of web searching it starts to heat up and gets really warm and you can hear the fan go off. I personally worried about the longevity of the device because of this plus its just annoying. But it may be something you could grt used to. After the fan goes for a little it does cool down and quiet down but will periodically do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung keep doing what you doing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything I do with this laptop. 360, OLED, with strong battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Fast, battery life is good and super lightweight.

    I would recommend this to a friend
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