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Customer reviews

Rating 4.6 out of 5 stars with 898 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 360 for its lightweight design, stunning AMOLED touch screen, fast performance, and long battery life. While some users have concerns about overheating, fan noise, and speaker quality, many find that the pros outweigh the cons, making it a great choice for those looking for a portable and powerful laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 898 reviews
  • Rated 4 out of 5 stars

    Great Laptop/Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great buy for what I needed. I wanted a tablet, but also a laptop to use my Cricut Design space with. It starts up a bit slow, but once on and running, it's a good speed. The sound isn't the best, but I use my Buds anyway. The touch screen is great and works perfectly with my SPen I already had.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Weight
    Cons mentioned:
    Heat
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Punches above its weight

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Samsung Notebook 9 Pro 13 pretty much every day since 07/2018 – and it has never given me any issues. So, when this popped up, I was very excited to try it out. It does not dis-appoint with a slightly smaller size but similar layout as the 9 Pro - so migrating over for me was easy. It is a very well-constructed 2 in 1 with silver aluminum clam “case” and sturdy hinges. If you want a very sleek, light weight unit that will travel nicely and do business apps as well as video watching this is worth a look and would recommend. I don’t do much gaming anymore so I can’t speak directly to how it might work – but given it is using Intel Iris Xe Graphics and with a 3D Mark overall score of 5730 with graphics coming in at 1 109 it would seem to indicate it is not for intensive gaming. This unit has the following specs; 13.3-inch 1920 x 1080P OLED sAMOLED touchscreen monitor with pen support using Intel Iris Xe Graphics with HDR available. Intel 12th generation i7-1255U processor with 10 cores and 12 threads operating at 170GHz with Turbo Boost of 4.70 GHz. 16GB LPDDR4X memory – could not find number of slots. Samsung MZVLQ512HBLU-00B 512 GB NVMe hard drive with PCIe 3.0 interface Intel 6E (802.11ax) AX211AC 160MHz Wireless and Bluetooth. No ethernet hardwire option Speakers 2 x 2 watts Dolby Atmos 1 USB 3.2 connection 1 USB-C connection with 65w power connection 1 Thunderbird 4 connection. This also seems to charge laptop too. 1 HDMI out – could not find version but when connected to my 4K monitor and 4K TV both showed 3840 x 2160 at 60Hz. 1 micro SD card reader Finger print reader. 65w wall charger with 5 ft USB-C cable. 720P camera Universal microphone/audio jack Windows 11 home 4 cell Lithium-ion battery – rated at 18 hours use. Exact dimensions are 0.51 height, 7.95 width, 12 depth at 2.62 lbs. Positives; It was nicely packaged and easy to setup. Plug it in, start it up and Windows walks you thru the setup process. I did all the setup/updates with laptop on my lap and it got pretty hot. But in normal day to day use it has been fine. Finger Print was easy to setup And is a nice security addition over my Pro 9. But it is in upper right corner where I am used to having delete function – so I must be careful. Nice that power button got moved to keyboard area as it was on the side of Pro 9 where I was always accidentally turning it on/off. It is very nice looking with the brushed aluminum case. Heavy duty hinges to allow for tenting, tablet, etc. modes. Screen is almost edgeless except that Samsung is still using the 16:9 screen ratio which leaves a rather large area at bottom of screen that could be used for display. The keyboard keys have nice tactile feel. Having backlit keyboard is great for low light usage. Due to small size there some keys have dual functions so that the function key has to be used for one ort the other. Again, I was used to this having Pro 9. No real “bloat” software to get rid of – mostly Samsung apps. Boots fast – but I disable anything not necessary during startup. Do yourself a favor and check that out as I think you will be amazed at how many apps are there at startup that don’t need to be. With i7 processor and 16GB of memory it is fast. Multitasking is no problem with Apps opening quickly. I have been using Windows 11 on my other computers for months so no learning curve there. 1080P screen resolution/color is fantastic and a nice jump from my Pro 9. The colors just pop – even my wife commented on it. Nice viewing angle, but screen is a tad “shiny/reflective”. As I mentioned above it will display 4K if connected to a 4K monitor/TV. I have a TP-Link AX mesh wifi and using speedtest.net laptop connected with upload and download speeds just as fast as my hard-wired computer. Touchscreen works well Using performance power plan, I looped a movie and received a little over 7 hours use before 20% low battery settings kicked in. I had Wifi on but Bluetooth off. The speakers at 2 x 2 watts are rated the same as my old Pro 9 but they sound so much better and more powerful. The sound seems to surround you too. Pleasantly surprised. The USB ports are fast – especially if you have an external NVMe drive. For my tests I used a 500GB NVMe 3.0 drive I had left over from a different laptop storage upgrade. Being able to charge using USB C is great. It makes charging more “universal” and gets rid of the big inline power bricks as well as different sized plugs for the laptop power connection. I have 4 laptops that I can now charge with single USB c power source and cord - as well as my phone! For those looking for extra security you can turn on bitlocker to encrypt your hard drive. I did turn this on but be sure to save the key or sign in using your MS login so MS will store it for you. I would also mention that I upgraded my old Pro 9 250GB drive to a 1TB drive and it was relatively easy to do. Since this laptop looks to be built the same way I anticipate a similarly easy upgrade if/when I want to. 1-year mail in warranty Nit-picky negatives; Screen ratio leaves area at bottom of screen unused. Packaging was minimal which was nice but there was no manual. I went to Samsun site and couldn’t find an English manual to download for this model. I also have tried every day for over a week to register the laptop on Samsung’s site and it does not recognize the serial or model numbers. May be due to laptop newness but still irritating. Gaming is limited due to Intel Iris Xe Graphics – which is fine for me but wanted to mention. It also has it rated as such at Best Buy page under laptop information. No pen included – but I had 1 from my Pro 9 and it worked fine. No place to store it anyway and honestly, I seldom use it. The keyboard is not full size due to 13.3 size. As such some keys have dual functions controlled by the Fn (function key). Not a big deal but want to mention as it takes a little getting used to especially if you only have used full-size desktop keyboards. Personally, I really like this size, as this is my 4rd laptop at around 13”. You can’t beat using it on a plane. And a nice size to sit on your lap with. It got a little hot sitting on my lap during setup or when I’m doing some intensive processing. Overall, it’s a nice step up from my Pro 9 and it is now my favorite laptop and look forward to years of use. And at just over 2.6 lbs it is easy to haul around….

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast and thin.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer. It has a fair price (not cheap, but it’s totally worth it). It’s extremely fast, turns into a tablet, thin (easy to care, one of my priorities), and beautiful. I’ll use it for the next ten years.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The best small laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop! It exceeded my expectations with how fast and smooth it operates. Definitely sticking with Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent laptop and an amazing price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am capable of running tech down fast becuase of the heavy applications that I use but this laptop has excelled in continuing to function even with Fusion 360 & Visual Studio! One thing I would want to say is if you are running heavy apps like me, might want to watch out for the temperature but other than that, its an amazing laptop with an amazing battery life! It also has an HDMI port, USB A port, headphone jack (3.5mm), MicroSD slot, and one power type C and regular type C port which were a massive upgrade to my last laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop for over a year, since the day I got it. Never had an issue with it and it runs amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    What's not to like.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Samsung notebooks all along, and this one is the latest in a line of great ultra portables. Light yet sturdy, this notebook has great battery life and power to do everything you need. I love the generous storage and RAM. It also has flexible display settings for ease is use. I highly recommend this notebook!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMOLED screen <3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's AMOLED screen's are the best. The compact 13.3" makes it a perfect college companion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and crispness/brightness of the screen of my Samsung Galaxy Book 2!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Samsung Galaxy Book2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very good and easy to manage. The only reason I'm not giving it a 5 star is because I'm not able to connect my Iphone to this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy book2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied and for sure will purchase again next time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Awesome laptop from Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop with huge battery backup. It gives almost 6 hrs battery backup for now. I'm using since 1 month. Worth buying. Very light weight and comfortable to carry anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung book 2 360

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for $880 , i loved the laptop for this deal i didn't find this laptop for this cheap anywhere else except in best buy , just loved shopping in best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great labtop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously this thing is very good I'm gonna edit some really cool videos with this thing!! It's slim design is very convenient and it's rather light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 360 book 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop at a good price. Good value for the dollar. A handsome laptop, the thing with the fingerprints on the cover is a bit annoying (not something that can't be fixed with a cloth)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    screen was awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 15days I was using this … the best deal I felt , screen was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great little laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung laptop and I've been pleasantly surprised. Taking it out of the box is nothing really special, they've eliminated most of the paper documentation so it's just a matter of taking out the laptop, the charging cord and the charging block. I opened the laptop and... nothing happened. Took me just a little time to realize it was dead. So I plugged it in to charge which was actually fairly fast. One of the things I noticed pretty immediately is that this laptop came with one of Samsung's "super fast" charging blocks that also work on their mobile phones, so that can be an unexpected bonus. If it's charged and off, opening it acts as powering it on. Several pros for the laptop: Its smaller size and light weight. This makes it very portable and easy to use in tablet mode. It has plenty of memory (16GB) for any application. I didn't use it for gaming, but this probably isn't the laptop for that. Serious gamers would want a larger screen, better graphics capability, etc. It boots up extremely fast, by my simple reckoning, it was ready to go in under 30 seconds, including the time for me to login. Programs execute extremely fast with the Intel Evo processor, the ample memory, and the SSD for storage. It comes with Windows 11 pre-installed and ready to go. Speaker sound quality was pretty good, it claims Dolby Atmos in the specs and I can say that they sounded pretty good, but who really uses laptops to fill a room with sound anyway. You would want to have it plugged in to take full advantage of that kind of feature, but that defeats the portability. The fingerprint reader was easy to use and reacted quickly to user input, logging in to the computer quickly. They keyboard is backlit which is great for lowlight environments. Some things I didn't like as much: This is my first smaller laptop so I wasn't used to the keyboard being a bit tighter spaced than a larger laptop, so it'll take getting used to. The power button isn't labelled, is right next to the delete key, and is also the finger print reader. I can see that being accidentally pressed. The PC itself has a limited number of external ports, 2 USB-C, 1 USB-A, 1 HDMI, 1 standard headphone/microphone jack, 1 media card reader. I've found this to be fairly standard and expansion is pretty easy with usb hubs, etc. I was able to charge the PC from either USB-C port, but only one was marked with the thunderbolt logo for charging. If you have other Samsung ecosystem products (phone, tablets) then the PC has built-in apps that integrate those devices (for example, you can automatically extend your display onto the tablet). Overall, this is a great laptop that should meet your needs for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing find! Every thing works well. Good sound and I love the touch screen. However I’ve not had the unit very long and only time will tell if it will hold up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer retailer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it quick and great service samsung offers a wide variety and i was very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just wish samsung made it more with some of the features its phone has.

    I would recommend this to a friend
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