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Customer reviews

Rating 4.6 out of 5 stars with 627 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Book4's fast performance, long battery life, and lightweight design. They also find the price reasonable for the quality and features offered. However, some customers have expressed dissatisfaction with the keyboard, particularly the lack of a touchscreen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 627 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase! Recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Galaxy book. I needed a bigger screen that would help with my college labs. I did my research! I love the screen size 15.6 is perfect! Didn't want bigger screen since I take it with me everywhere. 17 is too big for me to travel with. The look is sleek, I love that I have a full keyboard, and its backlit, a lot of memory, and an SD card slot option for added memory. I love my touchscreen chromebook but I missed a full laptop. I already have all samsung products and this one takes the cake. Im very pleased with my purchase and use it everyday. I highly recommend. Battery life is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Set for the next decade........hopefully?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my last laptop purchase was made 15 years ago at the now defunct Circuit City. That laptop lasted me awhile. Hoping this one lasts at least that long. So far this computer has been a joy to own. No more waiting an hour just to be able to log on to pay bills, definitely saves a TON of time. It's a little bit smaller screen than my last one of 17" but at 15" its pretty good. Backlit keyboard was a must have for me but other than that, I didn't have any needs. Just wanted something to last that was lighter and had the backlit keyboard like I said. I'm not a gamer so I can't comment on that but it does what I need it to do. My only knocks on it would be the price, I got it on "sale" no way I would pay $800+ for this, that's too much imo. Also, the screen doesn't WOW you. For it being a new computer I was expecting to be blown away by the display. I'd say it's equal to or not much better than my 15yo laptop, which is saying something. Either my old one was ahead of it's time or this screen is lacking. The screen looks almost like a matte finish compared to my old laptop which has a gloss look to the screen. No dvd player built in like my old one either. Guess I'm old and they don't make em like that anymore. Had to buy an external dvd player. All in all, if you just perform normal tasks on it, it's fine. It doesn't blow you away but so far, it works as should. We'll see if it lasts as long as my old Toshiba Satellite.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Samsung Book 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many things to like about it! Even though the laptop itself is big, it’s really light. Additionally, the screen is already anti-glare so it makes it easier to see what’s in the screen even if you’re outside. Computer is also really fast and I used it for school and surfing the net. Speaker is also really good and same with watching videos on it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance and battery life of this laptop meet my expectations. The laptop's speed is impressive. It is portable and lightweight. The audio quality is excellent. Overall, I am highly satisfied with this laptop and would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerful, Sleek, and Perfect for Everyday Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Galaxy Book 4 15.6" FHD Laptop, and it has exceeded my expectations in every way. The stunning FHD display delivers vibrant colors and sharp details, making it perfect for streaming and working on presentations. Its lightweight, sleek design is ideal for portability, and the powerful performance allows seamless multitasking with no lag. The battery life is remarkable, lasting an entire workday without needing a charge, and the keyboard is comfortable for extended use. Whether you’re a student, professional, or casual user, this laptop is a fantastic choice for productivity and entertainment. I highly recommend it to anyone seeking a reliable, versatile device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Level Solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Experience from Start to Finish! We couldn't be happier with our recent purchase — the Samsung Galaxy Book4 15.6" FHD Laptop (Intel Core 7, 16GB Memory, 512GB SSD, Silver) has completely exceeded our expectations! From the moment we walked into Best Buy, the customer service was absolutely outstanding. The team took the time to understand our business and creative needs, guided us through all the options, and made sure we found the perfect match. Now that the Galaxy Book4 is part of our daily workflow, it's safe to say — this laptop checks every box. Speed? ✔️ Performance? ✔️ Design? ✔️ Creative freedom? ✔️ Samsung really nailed it with this one, and Best Buy made the whole experience seamless. We're genuinely thrilled with both the product and the service. Thank you for helping us take our projects to the next level!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful laptop can’t ask for any better I hooe it last me forever because it works fast, smooth and price can’t beat it

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is has been an excellent tool. We've used it to browse websites, download software, do school assignments and stream music and movies and it has worked perfectly. No lag times just quick click and your in the next application. The start up is pretty quick as well usually from powered off to ready to use within 10-15 seconds. Would definitely recommend for standard usage.

    I would recommend this to a friend
  • Pros mentioned:
    512gb ssd

    Rated 5 out of 5 stars

    16GB RAM for a Phenomenal Price Point!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a MacBook to this windows 11 model that I use for work, I was pleasantly surprised. It’s almost impossible to get 16GB RAM at this price point! I believe Samsung has made its stamp in the laptop game successfully.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a Samsung laptop for 650.00 and so far it has been running so well and helps serve my purpose for buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worthwhile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not used this myself, was a gift for one of the semi-adult kids, but they love it. Could have better graphic capabilities but overall a solid laptop for a decent price; totally fine for school/work.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    New Samsung Galaxy Book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed of everything. It loads quickly, downloads quickly, and I can move between programs quickly. The visual is crisp and the audio clear. I have enjoyed working on this laptop from day one! I would rate it a five if it had touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I study computer science and use this for school. The machine works well and is sufficient for what I need. I used visual studio on it and it ran well. The machine heated up quickly and the battery life isn’t the best. I also don’t love the screen sharpness. Compared to my MacBook Pro, this is quite a downgrade. I do love the amount of ports and the fingerprint function.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So happy !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my Samsung laptop to replace 10+ year old work laptop. Major upgrade in the Nick of time since my old one was running out of gas quickly. Used geek squad to transfer data plus all favorite apps etc and they did an awesome job!! Phew!! Big relief to get that done!!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen size ! One thing I would like to advise the zero and period for my 10 key liking are reversed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten a lot of use out of my new laptop yet, but from what I have experienced so far it's a pretty solid laptop, much better than the 5 year old Lenovo laptop I had previously been using, although it doesn't come with touchscreen I really appreciate the metal body because the computer just feels so much sturdier and I feel more confident it won't break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Nice Laptop, does its Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to replace my MacBook that was of age & this did just the trick! I paid less than half the price as it was on sale and that was definitely worth it. It performs editing well, video and photos alike, handles multitasking with ease, and the screen is very nice. One drawback I have of this laptop is the battery life, it lasts a little shorter than what I expected, but it lasts long enough for my necessity. Overall, this laptop is probably one I'll be using until it reaches its end of life or it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charging ports are only on left side which sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting fast CPU, color display is far more superior than the last PC I had, the keyboards are backlit screen thinner, has a more prestigious look than hp. The only bad thing about this pc is the USB-C charging ports are only located on the left side there is none on the right side, so you always have to sit in one direction to charge the device, which is a real surprise from a top class company like Samsung to just include charging ports on both sides.Looks pretty sleek and high end compared to other brands I’ve used. Keyboards are soft,and doesn’t look cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for an I7 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast for surfing the web, screen resolution is very good. Number keypad is quirky if that’s important I would not recommend. Overall a good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung GBook4 is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Its fast and no issues with the trackpad that I had when using ASUS computers! Glad I made the switch. Haven't travelled with it yet, but works well at home and is lightweight. It also has a Ethernet port that opens from the side which can allow for hardwire connectivity which is hard to find. USB-C charging so eliminates other chargers which helps.

    I would recommend this to a friend
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